Easily the best shipping solution we have used!

Pros

The customer support is second to none, always responsive and on hand when you need them. Highly recommend Shiptheory as a shipping solution for any business.

Cons

Hard to think of any really. The set up was seemless and support was amazing throughout the entire process.

Simple, effective and time-saving product

The customer service from ShipTheory has genuinely been incredible - probably the best I've ever experienced when dealing with a company. Any questions are normally answered within minutes and the online help centre is also fantastic. Given the impact it's had on our day-to-day business, I'm really pleased with the overall experience we've had.

Pros

There's a lot to like! Integrating Shiptheory has made a big difference with how we send out orders. It's both significantly reduced the time spent doing orders and the numbers of human-errors that we've experienced. Setting it up was simply and the flexbile nature of the rules has enabled us to cater for our business needs. User interface is also great and easy to use. As are the number of integrations with a variety of different platforms. Pricing has also suited us a growing business that has to look after cash flow.

Cons

There are some features that it would be nice to haves that our already on the roadmap. These include: ability to better manage individual orders on the platform and higher level customisation of product tables and integrated labels.

Doesnt Work and Customer support not responsive

pretty poor overall

Pros

there isnt much to like its buggy and lost me an ebay account

Cons

The apc function lost me my ebay account as it generates tracking numbers that a refused by ebay

Fully Integrated Shipments Done Well

Very happy, makes our recent increase in web sales very much more manageable in a small team. Simply come in each day, tear off the shipping labels and pick the orders, job done!

Pros

Multi channel integration, enables us to pull sales from multiple channels and send via multiple carriers with ease.

Cons

Some counter intuitive interactions with Unleashed API have meant some minor operational changes to get full functionality.

Moved from another shipping intergrator after being forced into a contract and price increase.

Cant fault them!

Pros

Speed and very reliable. Was setup in notime and has worked with no downtime for over a year.

Cons

Nothing really. Its done everything we have needed, and have just started using intergrated labels which are great.