About SkuVault

SkuVault is a cloud-based warehouse management software designed for small and medium-sized omnichannel businesses with a focus in eCommerce. SkuVault features warehouse management applications that include multi-warehouse inventory visibility, streamlined pick, pack, ship process, Hyper Picking, and product kitting.

The inventory management software integrates with other eCommerce software solutions and marketplaces such as Amazon, eBay, Walmart, ShipStation, ShipWorks, Bigcommerce, Magento, Shopify and QuickBooks. SkuVault also features a quality control system that helps users ensure that orders are fulfilled correctly and is able to identify where an error occurred during the order fulfillment process. SkuVault is operating system agnostic and also offers...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

24 Reviews of SkuVault

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(6)

6

3 stars

(3)

3

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

December 2019

Hiral from YFWarehouse

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Warehouse Managers Dream Software for Inventory Management

We needed a way to catalog and add location codes in our warehouse for over 144k SKUs, we move inventory frequently around the warehouse so simple methods of barcode scanning and updating where required. Warehouse staff needed ease of use at every level from receiving to order picking and shipping.

Pros

Simple setup Lots of features Integrations across every section of the Internet Retail Multi-level Blanks inventory kitting and bundling

Cons

Limitation on users in the pricing tier and cost of additional users. Training staff can be challenging with so many features

March 2018

Ryan from SCS International Inc.

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Works Well - Tons of Flexibility

Allows us to track exact location of every item in the warehouse, and QC each online order before shipping. Makes the warehouse much more efficient, and significantly reduces shipping errors.

Pros

Very detailed, can be tailored to many types of businesses and has a large number of integrations so chances are it works with your setup or can be adapted easily. Includes a remote print server so pick lists, labels, etc. can be printed anywhere and at multiple locations - very cool.

Cons

They advertise support with accounting software, but the accounting side is VERY limited - does not take into consideration discounts, tax, or shipping so this is really useless. A more thoughtful accounting integration would really improve this service.

Response from SkuVault Inc.

Replied March 2019

Ryan, Thank you for taking the time to share your thoughts. We appreciate hearing about all the ways you find our platform useful and that you find it flexible. We are taking your concern about accounting to our product team for a closer look at what we can do to help make a better experience. May we contact you if we have any follow-up questions? Thank You,

May 2020

Aman from OpenRoad Auto Group Ltd.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Handy and works well with multiple shops!

Managing a vast floor of inventories across multiple channels has been greatly overhauled with a very minimal manual effort required.

Pros

Effectively managing centralized inventory would be the best thing it offers with almost instantaneous uploads to all the connected CRM's.

Cons

The UX is a bit old-fashioned, reminds you of the good 'ol days a bit, but it's effective with its layout, so I would be inclined to withdraw this comment.

December 2019

David from Delta Molding LLC

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

December 2019

Didn't Work For Us

I think "ripped off" describes our experience. We paid the $2,000 onboarding fee and spent a month setting up SkuVault. We also spent additional money integrating our drop shippers with SkuVault. After launch, SkuVault failed to sync our external warehouse quantities with WooCommerce. After another month, tech support still hadn't fixed the issue, so we switched to Ecomdash and had everything running in 72 hours. Ecomdash refunded our monthly subscription fees but they still haven't refunded the $2,000 onboaring fee. I'll update this review if that changes, but I currently cannot recommend SkuVault. You'll basically be paying $2,000 just to see if SkuVault really does the things they claim it will do.

Pros

SkuVault has rich features for warehouse management. For example, SkuVault tracks inventory in containers, and in multiple locations. You can also track inventory history, reasons for removal, etc. If you have a large warehouse, it might work well for you.

Cons

A) It's not terribly easy to use. Heck, they made us buy a $2,000 training package. B) The product search function is frustrating. You pretty much can't find a product in SkuVault unless you can type in the product name "exactly". It's almost maddening at times. In comparison, Ecomdash finds my product before I even finish typing; the right product shows up after I type just a few characters. C) The Shipstation integration and packing quality control didn't work very well. The picking/packing flow required too much jumping back and forth and created additional opportunities to screw up an order. We turned these features off. D) The WooCommerce integration doesn't work very well. Evidently, the built-in integration is fairly new, and they preferred that we use their older "tool"; a downloadable program for inventory syncing. However, this didn't work so well either. E) Multiple warehouse functionality is limited. We have warehouses and sales channels in the US, and also in the UK. Ultimately, we need to push our US inventory quantities to our US sales channels, and our UK inventory quantities need to push to our UK sales channels. SkuVault can't do this; it's designed to sync the total combined quantity. Ecomdash has a warehouse override feature that takes it a step closer to doing this. For about $2,500, Ecomdash offered to develop this for us.

Reasons for Choosing SkuVault

SkuVault was attractively priced. We have a lot of sales channels and many other companies charge for each channel integration. In the end, we went with Ecomdash. It has fewer features, but it actually works and it's less expensive.

Response from SkuVault Inc.

Replied January 2020

David, Thank you for your comments. Please be assured they are reviewed and put in context against feedback from our portfolio of long term and recently fully implemented clients.

March 2019

Michael from SAUCIER ENTERPRISES

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2019

Provides all of the necessary functions for successful warehouse management

Skuvault allows us to fairly easily keep track of all items in our warehouse and provides perpetual inventory valuation. It also helps us to reduce out of stocks with individual item re-order points and purchase order generation.

Pros

Ease of set up, accurately maintains warehouse location and inventory data.

Cons

Order creation process for shipments and inventory removal is difficult to learn and cumbersome.

Response from SkuVault Inc.

Replied March 2019

Michael, Thank you for taking the time to share your thoughts. We are happy to hear that you are seeing success with managing your warehouse inventory, We strive to provide best in class software and support to our users and take feedback seriously. We are sorry to hear about your difficulties with order creation, and would like to help you find a way to make it a better experience for you. May a member of our team reach out for training? Thank You