About Stamps.com

Stamps.com is a cloud-based parcel shipping solution designed for small to large businesses, online retailers, and multi-warehouse shippers. The application allows shippers to manage and automatically import order data from various stores, select suitable shipping modes based on price, package size, or delivery date, and send tracking information to customers and the marketplace. 

Stamps.com enables team members to print multiple labels in bulk, map shipping selections to delivery services, and apply shipping preferences to orders. Administrators can manage employee access permissions and set up postage, mail class, or special service restrictions. Other features include cost codes, hidden postage, multi-user accounts, expense tracking, and customizable ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

640 Reviews of Stamps.com

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(391)

391

4 stars

(144)

144

3 stars

(63)

63

2 stars

(25)

25

1 stars

(17)

17

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 640 results

October 2017

Laurie from Laurie Loveman, Novelist

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Makes my work go smoothly and uninterrupted by trips to the post office

In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.

Pros

It's quite easy to use, ordering supplies is simple and they arrive within a couple of days at the most. I especially like being able to print mail on either blank stamps or envelopes, and if necessary, print out parcel post mailing labels. It's also very helpful with keeping an online "meter" of my funds balance and allowing for instantly adding to my funds without having to leave the page. This program is one of the best time savers I use.

Cons

I use two different printers: an inkjet for printing individual stamps and a laser printer for printing the postage on envelopes, so I have to be careful to make sure the correct printer is indicated for the proper function. Not much of a problem, though, and everything else far outweighs this minor annoyance.

September 2019

Blake from Midwest Tungsten Service

Company Size: 11-50 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2019

Turnkey point-and-click shipping for novices

I've set up Stamps.com shipping at several businesses now and it's always the first shipping software I select when setting up a new shipping operation. Ease of use and setup are huge pros for this software

Pros

Super easy to use and setup. You can be shipping your product on day one and having the Post Office deliver products to your customers. Just point n' click!

Cons

It's limited in other software integrations, but by the time you need those, you'll be ready for the next level of shipping software. For the ecommerce entrepreneur shipping from their basement, Stamps.com is all you need.

Reasons for Choosing Stamps.com

In my opinion, Stamps.com is easier to use than competitive products. Additionally, it receives official support and integrates directly with the USPS.

November 2020

Randolph from McCann Aerospace

Company Size: 51-200 employees

Industry: Industrial Automation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Stamps.Com is a godsend.

I always had a problem with getting to the post office on time to send out papers or documents that could not be sent online. Stamps.Com has saved me many times in being able to get shipments of any kind out and on time. During these current times of the pandemic, it is great to have a post office at home so to speak. It gives peace of mind.

Pros

Even though the advent of email and scan documents has taken over, there is still a need for good old mail. I have had a real need for Stamps.Com. To be able to create my postage and other materials I ship out without having to take that trip to the post office has been worth it and saving gas has paid for this service. It is very easy to use and having my own postal meter is great.

Cons

I truthfully have no problems with this. At first, I didn't have a great printer but I upgraded and it has been easy and seamless printing out postage. Usually, the equipment you have in your home office is the major problem with applications.

February 2020

Alexander from FitPal

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

February 2020

Do not use Stamps.com for Express or any international shipping

I do not recommend using stamps.com for: USA domestic shipping, since USPS provides good enough online experience for that. International shipping, since stamps.com is 3-4x slower for delivering packages with higher prices.

Pros

It's quite convenient to manage shipping orders there, including customs declarations. Interface is intuitive enough to work through it.

Cons

First, it's SLOW in delivering packages. To compare stamps.com with using USPS directly, I had the following experiment. The same package by weight, size, origin and destination address I have shipped at the exact same date & time at USPS office, and I also dropped to the same USPS office the package with the label printed by stamps.com. I used the same 3-5 day Express USPS shipping option on both USPS office and stamps.com. Now the results. - I had to pay ~10$ more for stamps.com label. - it took the package with stamps.com label 10 calendar days to reach JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER before departing abroad. - it took 1 (one) day for the USPS -official package to get to JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER. Overall, the same EXPRESS package delivery info: - stamps.com: 13 days for $86 - official USPS: 4 days for $77 After that experiment I gave stamps.com a benefit of a doubt and repeated the exact same thing again. Shipped the same package again by both, but got the same results. stamps.com delivers packages 3-4x slower than official USPS, and prices are higher by ~12%, and stamps.com also has a service fee of ~$20/month. In my opinion it's an overkill. I care for my customers, and Stamps.com doesn't. I do not want to use their service again.

October 2020

Linda from SIG

Verified Reviewer

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Saves a Trip!

My overall experience has been very positive. I will continue to use stamps.com.

Pros

My favorite thing about this is of course the fact that it saves me a trip to the post office! As much mail as we handle through the office, the convenience of this far outweighs the cost.

Cons

I personally liked the software better before the latest changes. It's not a deal breaker for me, but sometimes I wish they wouldn't fix what isn't broken.