Stamps.com Software

Stamps.com Software

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FrontRunners 2022

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About Stamps.com

Stamps.com is a cloud-based parcel shipping solution designed for small to large businesses, online retailers, and multi-warehouse shippers. The application allows shippers to manage and automatically import order data from various stores, select suitable shipping modes based on price, package size, or delivery date, and send tracking information to customers and the marketplace. Stamps.com enables team members to print multiple labels in bulk, map shipping selections to delivery services, and apply shipping preferences to orders. Administrators can manage employee access permissions and set up postage, mail class, or special service restrictions. Other features include cost codes, hidden postage, multi-user accounts, expense tracking, and customizable branding. ...

Stamps.com Pricing

$15.99 monthly service fee, plus the cost of postage.

Starting price: 

$15.99 per month

Free trial: 

Available

Free version: 

Not Available

Stamps.com home page
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Stamps.com Reviews

Overall Rating

4.35

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Showing 1 - 5 of 833 reviews

Blake

Company size: 11 - 50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Mediocre at best, but it saved my life during the worst months of the pandemic

User Profile

Pablo

Verified reviewer

Company size: 51-200 employees

Industry: Oil & Energy

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

Expensive, but reliable

Pros

We use it in our -US office. I remember we had to go to the post office almost every day. Now it's mucho more simple.

Cons

Not cheap, but well, if you consider time and fuel you need to reach each postal office... not bad.

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Tikisha

Verified reviewer

Company size: 10,000+ employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2022

Stamps.com is Ingenious.

Overall, I think stamps.com is very easy to use & convenient

Pros

I like the fact that you can take care of your shipping needs all from home & they have the best variety of stamp design without having to look & make sure that you are purchasing the most updated & sufficient stamp for everyday postage. Lastly, if you purchase stamps from them they get there pretty quickly.

Cons

There’s nothing that I really don’t like about stamps.com. It’s pretty easy navigation.

User Profile

Laurie

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2017

Makes my work go smoothly and uninterrupted by trips to the post office

In addition be being an author, I also have a home office in which I do legal typing for attorneys in solo practices, which generates A LOT OF PAPER and correspondence. Stamps.com has consistently saved me time, money, gasoline, and having an horrific meltdown from standing in line at the post office. I'm sure other post office customers are relieved also.

Pros

It's quite easy to use, ordering supplies is simple and they arrive within a couple of days at the most. I especially like being able to print mail on either blank stamps or envelopes, and if necessary, print out parcel post mailing labels. It's also very helpful with keeping an online "meter" of my funds balance and allowing for instantly adding to my funds without having to leave the page. This program is one of the best time savers I use.

Cons

I use two different printers: an inkjet for printing individual stamps and a laser printer for printing the postage on envelopes, so I have to be careful to make sure the correct printer is indicated for the proper function. Not much of a problem, though, and everything else far outweighs this minor annoyance.

User Profile

Justin

Verified reviewer

Company size: 2-10 employees

Industry: Entertainment

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

November 2022

Stamps.com Business Owner Review

I had a good experience with Stamps.com. It was and is vital to my small business and helped me fulfill many orders.

Pros

I like that the software is straightforward. I was able to get customer service when I needed it. I like that the software easily connects to 3rd party applications.

Cons

I found it hard to make changes or cancel my account. I wanted to try other options and had to call customer service to make those types of changes and it wasn't really easy to do so. I also think it is expensive as a baseline software because to effectively use it, you have to basically use a 3rd party application, and that other app also charges fees too.

Reasons for choosing Stamps.com

Stamps.com was vital to being able to use the other 3rd party apps. I was not able to bypass Stamps.com. I have used Stamps.com for all of my e-commerce needs.

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