Tive

RATING:

4.54

(48)

About Tive

Tive is a leading provider of real-time supply chain visibility insights that help logistics professionals actively manage their in-transit shipments' location and condition. With Tive, shippers and logistics service providers (LSP) eliminate preventable delays, damage, and shipment failures. Tive's solution provides data generated by its industry-leading trackers allowing clients to actively optimize their shipments, improve their customers' experience, and unlock supply chain insights in an actionable real-time manner....

Tive Pricing

Free trial: 

Not Available

Free version: 

Not Available

Tive Reviews

Overall Rating

4.54

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Showing 1 - 5 of 48 reviews

Aaron

Company size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Great Product

Tive has been a helpful resource in addition to our other tracking options. They offer features like Light sensitivity to tell if the trailer has been open, acceleration/gforce measurement in case of accidents or unsafe driving, and even temperature readings if you are moving refrigerated product.

Pros

Tive uses triangulation between Cell, GPS, and Wifi to accurately track the location of the device. We use them daily for our truckloads.

Cons

Can be finicky if you don't place near the tail of the trailer with nothing around the device. If there is any interference the signal is weak and does not track well. Pretty easy to use, but if someone is not familiar with turning on the device they can sometimes be unsure the device is actually on and tracking.

Reasons for switching to Tive

MacroPoint works really well IF the driver has a smart phone and IF the driver is compliant. Many times, if driver has 3g phone or "non-smart phone" there is 0 way to track. Also, even if the driver accepts macropoint link up front, during transit they can turn off the tracking at any time at their own discretion. By using Tive, you eliminate the human element and can directly and accurately track your product.

Chris

Company size: 11-50 employees

Industry: Food Production

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Overall Great

Great product and helps a lot....The GPS is a little sketchy because it will show the truck is close but it uses tower to trianglate the actual locations

Pros

I ease at which you can setup shipments.

Cons

While setting up becareful on how many notifications you want...i was getting 2 notifications for every action because i setup Text and email for notifications

Reasons for choosing Tive

I havent chosen one over another I actually use both

Kosuke

Company size: 10,000+ employees

Industry: Insurance

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

November 2021

Ease of use

Pros

the size of device is good, very small and light

Cons

It is impossible for me to understand how to use

Dale

Company size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Driscolls's Tive Review

Overall the experience has been positive. moving forward i would happily continue the use of the Tive system.

Pros

As a person that both confiigures and reviews the data collected from these loggers i liked how easy they were to calibrate for shipments and for stationary monitoring of my coolrooms. also having the addition of being able to track via GPS where my shipments were and record any shock that stock may have taken during transit has made holding freight more accountable for damaged stock.

Cons

As this was a trial started mid season it was a little difficult to start especially as majority of shipments we would use thes loggers for were already completed. however the assistance from [SENSITIVE CONTENT] (our Tive Rep) has been fantastic. for myself i think the only Con was not being able to receive the SMS notifications from loggers.

Reasons for choosing Tive

Ease of use and ability to review data without plugging device into computer.

Reasons for switching to Tive

Escavox had a few issues were signal would get lost and some loggers placed in shipments never recorded any data. this was made more difficult when trying to navigate their website that was quite clunky and alot of features had to be set up via a rep meaning things could not be done in a timely manor. with Tiny Tag i still use these for some things as they are a good product however they are time consuming when you have to connect them via usb all the time to your computer to review data.

Jeff

Company size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2021

Mission-critical functionality combined with ease-of-use

We have had a great relationship with Tive. We have collaborated on a custom interface between SalesForce and the Tive system, making our daily updates much easier. Whenever we have needed to troubleshoot an issue, the Tive staff has been very responsive and helpful.

Pros

The ability to locate our shipments in transit is vital for our need to have every package arrive safely and in a timely manner. In the current environment, shipping companies are less than perfect at managing their own internal tracking, making it necessary to independently monitor each package.

Cons

Some updates would be easier if they could be batched across multiple tracking devices simultaneously, such as setting multiple trackers to report at the same interval.

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