Excellent Communication Tool

We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

Pros

Simplicity of use and clear organized transport order information for the users.
Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems.
System updates are always done on weekends.

Cons

Screen changes are a bit slow (about 15-30 seconds per screen).
Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Transwide Feedback

Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

Pros

Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Cons

Logs you out after x number of minutes of inactivity.

Has made us more efficient

I have had an overall great experience with Transwide. It has helped us to become more efficient with tendering loads to the carriers and has helped out a lot with detention costs.

Pros

The carriers being able to get their loads almost instantly.

Cons

Sometimes when navigating through the system it can be a little slow.

AAA Cooper, Little Rock AR - Audra

I have been using this program for Caterpillar without any issues. I do not use it as often as I used to because Jessica here has been scheduling Caterpillar. Thanks,

Pros

na

Cons

na

Transwide Review from AN/BR/MY

Good tool for scheduling loads. Reporting leaves a lot to be desired. System is slow. I am not privy to costs.

Pros

Ability to schedule loads.

Cons

It's slow.

Transwide Site Review

Overall, Transwide is a very beneficial tool for our company. It has greatly reduced the time it takes for us to schedule, by allowing our carriers to log on and schedule loading appointments.

Pros

Very convenient

Cons

Slow Speed

Transwide

My experience with the Transwide company is very good, my money always arrives on time where I send it.

Pros

The perfect company to send money around the world is Transwide the best company you can trust to send money around the world.

Cons

Is a perfect company to trust I like a lot.

Transwide

I have no other web based scheduling systems to compare it to, so I ask carriers that do. There are only a few carriers that use web based systems like this and they think Transwide is the best. The customer service person I deal with is Stephanie and she is fantastic. The only reason I rated customer service where I did is because if she isn't there the service level drops very low. A major concern of this system is that it is wide open. Anyone that uses the system can wreck havoc on it. They can delete appointments, activate schedules, delete schedule templates, etc with no traceability. Inserting a new group in a schedule is impossible without doing a whole new schedule. That is extremely time consuming.

Transwide Review

Transwide is by far the best dock appointment scheduling site that I have used. Open time slots are easy to identify, and capture. The slots are tailored to each facility based on their ability to handle inbound or outbound volume, resulting in less wait time for drivers.

Transwide

Pros of Transwide: Reduces phone calls to carriers, improves tracking. Cons of Transwide: Transwide does not feed changes in Transwide to SAP.

Transwide Review

I am an occasional user & find it user-friendly. It's normally difficult to work on a system when you don't access it on a regular basis. I find this system to be stress-free, once you've been provided with some initial training.

Pros

It's easy to follow & understand.

Cons

None.