Uber Freight

RATING:

3.6

(23)

About Uber Freight

Our managed transportation services are enabled by best-in-class technology to ensure your business can keep pace with the rate of change. Get peace of mind that you’re getting the most our of your TMS while we manage and optimize it for you. It has industry-leading functionality, analytics and performance management for planning, execution, freight audit and settlement across all transportation modes. We’ll help you get most out of the Uber Freight TMS with: - Advanced technology to help automate processes and save money - Centralized and customized reporting with real-time visibility - Streamlined communication across internal and external teams

Uber Freight Pricing

Free trial: 

Not Available

Free version: 

Not Available

TMS Pro helps businesses instantly build and configure your view without IT support and fully customize your dashboard with the visibility, tracking, and insights needed for your logistics operations.
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Uber Freight Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Uber Freight

1 - 5 of 23 Reviews

Anonymous

201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Uber Freight simplifies logistics for the small business

It’s been great and I hope it expands

PROS

It’s ability to easily coordinate shipments on a mobile device when you are on the go

CONS

Sometimes the shipping times and options do not fall within the desired delivery

Reasons for switching to Uber Freight

Easier logistically

Drick

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

All owner operator in trucking need this app

It’s been a good overall experience and I would recommend this app

PROS

It’s help you plan out your load not just for a day or two but for a week no other load board offers that at this time.

CONS

So far I have nothing to say negative about it I feel it’s a very good and easy app to use plus it free!

Nicky

Verified reviewer

Textiles, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

It’s a great free trial experience.

Overall my experience has been good. I used a free trial but once my business picks up more I may sign up.

PROS

I can easily coordinate shipments on my phone. It’s easy, fast, and affordable! I like that!

CONS

Uber freight doesnt count the hours the driver is using. So the delivery times are not always correct

Tamara

Transportation/Trucking/Railroad, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

lack of communication, terrible customer service!

PROS

It was easy to use overall, rates were pretty low low though, but some of my drivers still preferred booking with UF

CONS

They suspended my account without a warning and never replied my emails. I've worked with UF for a year then out of nowhere account suspended even though my score was perfect. the outsourced customer service is terrible, not helpful, they don't know what is what when you call them.

Nathalia

Primary/Secondary Education, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

As long as this app exists I will use it

The part I like the most is the driver and passenger safety. Anything wrong we can complain and we have a good feedback!

PROS

The application is easy to use, if you don't remember the name of the address, it also has a way for you to locate yourself on the map.

CONS

Sometimes it happens that you unintentionally put the wrong destination or departure location. And I can't change it if the driver has already accepted the race