Xero

RATING:

4.4

(2821)

About Xero

Xero is an accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position. As a web-based solution, Xero can be accessed from any device with an active internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials. With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlim...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Xero Pricing

Early: $7.50/month Growing: $21/month Established: $39/month

Starting price: 

$7.50 per month

Free trial: 

Available

Free version: 

Not Available

Xero dashboard
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Xero Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Xero

1 - 5 of 2,043 Reviews

Karim

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2021

One stop Accounting solutions for Small to Medium organisations.

User Profile

Kelvin

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

A very beneficial accounting product.

Exceptional. The experience all the way from the start to present has been so smooth and very effective. Xero has helped us have a reliable solution for managing our accounts and ensuring finances are well managed within the company.

PROS

When searching for an accounting tool, we found a perfect match of what we pictured as an ideal tool for our needs in Xero. First, it was easy to use and this makes our accounting work very simple. It is so secure so we never have to worry of loosing our data and information. Xero gives us a range of features which helps us to conveniently take care of all our accounting works like billing, invoicing, expenses tracking, financial reporting and more from a single product.

CONS

I never had any distress with Xero. So i have no comments on this part.

Yongmei

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Our business partner

PROS

It’s very simple to use. It has all the features that our business requires from an accounting softwares. You can do payroll and VAT all in one place and submit from Xero with one click. It is extremely convenient. It is like another helpful staff in our company.

CONS

Nothing really. Everything about Xero is really good. We are absolutely satisfied.

Reasons for switching to Xero

Xero is more suitable for a small business.

Colin

Mechanical or Industrial Engineering, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed October 2023

Dissapointing software

Overall, based on many years as a business owner, the experience with the XERO product can only be described as disappointing.

PROS

XERO certainly provides a number of novel and useful automated functions, especially for business owners.

CONS

XERO software contains far too many errors and non-practical functions, such as payroll. It does work, but the limited functionality means that it doesn't provide the range of reports and information that a business owner would expect.

Reason for choosing Xero

Recommended by our accountant.

Reasons for switching to Xero

Reckon Online no longer supports a payroll function.

Nicole

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Beautiful Software

Great software

PROS

Xero is easy to use and shows great potential to small business with ability to provide usefull information in an easy to use format

CONS

The bank screen is a little narrow and I would like the option to have more than 10 items on the screen at one time

Reason for choosing Xero

Familiarity with product from prior workplaces

Reasons for switching to Xero

To streamline reporting