Apex One vs ConnectWise SIEM

RATING:

4.4

(25)

Apex One has 25 reviews and a rating of 4.44 / 5 stars vs ConnectWise SIEM which has 44 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (25)
4.6 (44)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 9, 2023
April 12, 2023
Pros/Cons
  • Pros

  • Apex one is mid tier expensive software that help to protect network of organization with the inbuilt features such as real time scanning, firewall, ips, USB management, etc.
  • Client updates released via the console are efficient and quiet. Management from the console is fair and fairly straightforward.
  • Cons

  • One or 2 times we had a bad update from Trend causing an impact in about a 1 year stretch, last such issue was about 6 months ago. Note - Trend helped remediate this quickly.
  • The defaults will leave you vulnerable and needs to be locked down more.
Read all user reviews
  • Pros

  • The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
  • Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
  • Cons

  • Alerting when things stop working. When things flatline, there's nothing configured out of the box that will notify you.
  • The only con is that it's too bad we need a service such as this.
Read all user reviews
Pricing Range
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos