What are Packlink PRO users saying about the software?

Read what people like you have said about using Packlink PRO software through verified user reviews

User Review Highlights

4.31

16 Reviews

5
11
4
3
3
0
2
0
1
2
4

Ease-of-use

out of 5
4

Customer Support

out of 5
4

Value for money

out of 5
4.5

Functionality

out of 5

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Showing 1 - 16 of 16 reviews

Giorgio

Verified reviewer

Company size: 2-10 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Ha cambiato radicalmente la nostra Azienda

Pros

Lavoriamo al 95% con market Amazon e la loro integrazione è perfetta. Importazione ordini automatica, conferma spedizione e caricamento tracking automatico ed immediato non appena vengono generate le etichette del corriere scelto. Integrazione anche con molti altri marketplace e cms

Cons

Attualmente nulla. Forse strappare ai corrieri un prezzo più competitivo cosi da poter risparmiare qualcosa

Reasons for choosing Packlink PRO

Lavoriamo al 95% con market Amazon e la loro integrazione è perfetta. Importazione ordini automatica, conferma spedizione e caricamento tracking automatico ed immediato non appena vengono generate le etichette del corriere scelto. Integrazione anche con molti altri marketplace e cms

Lorenzo

Verified reviewer

Company size: 2-10 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

My Packlonk Experience

We are in need of a partner for E-Commerce delivery. Packlink is the plattdform with the best prices for middle and small companys.

Pros

The pricing is the largest advantage. For small E-Commerce companys, Packlink offers thebest prices. They do not ask monthly fees, and the label costs are very good.

Cons

Missing JTL Intergation, the overview of number if Items should be imroved, customer service says, this in progress.

Reasons for switching to Packlink PRO

Price

Eric

Company size: 2-10 employees

Industry: International Trade and Development

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2022

Logiciel Complet

Je suis satisfait du logiciel

Pros

Ce logiciel est rapide et efficace et il me facilite les taches du quotidien

Cons

Je n'ai rien à signaler de spécial pour ce logiciel

EL Houssain

Company size: 2-10 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2022

PACKLINK PRO Ce sont des voleurs. A Fuir !!!

NUL, Service client inexistant, tout se fait via des tickets. Suivis incohérant et pas honnête.

Pros

aucun par rapport aux concurrents. Des integrations notamment Ebay et Woocommerce.

Cons

Ce sont des voleurs. Surfacturations sur plusieurs colis injustifiés plusieurs fois, et ca ce compte en centaines d'Euros. Même en faisant des tickets, ils les clôturent et impossible de refaire un ticket et encore moins de discuter avec quelqu'un. Le téléphone n'existe pas chez eux Ils n'ont aucun respect pour leurs clients. A Fuir !!!

Reasons for switching to Packlink PRO

Boxtal fonctionne très bien. ET sont basé en france. J'été passé sur Packlink car je n'avance pas la TVA. Mais sinon c'est nul.

Alessio

Verified reviewer

Company size: 2-10 employees

Industry: Building Materials

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

December 2021

Ottimo servizio per e-commerce

consente, permette dalla piccola alla grande azienda che vuole affrontare l'e-commerce, la possibilità di accedere a vari servizi di trasporto senza perdere tempo con tanti contratti.

Pros

grande facilità d'uso e servizio praticamente completo

Cons

mancano alcuni corrieri, qualche volta l'assistenza è difficile, assicurazione inutilizzabile

Reasons for choosing Packlink PRO

unica interfaccia per gestire il tutto

Pascal

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

June 2022

Pire que pire

Pack link pro n'ont strictement aucune considération pour leurs clients et si l'on regarde sur leur page FB ont peut se rendre compte avec les avis des uns et des autres à quel point ces gens sont des incompétents qui se moquent totalement des clients. Leu module est bugué et lorsque vous les contactez pour leur en faire part vous n'obtenez strictement aucune réponse, je ne comprend pas comment le patron de cette entreprise qui doit pourtant bien voir ce qu'il se passe ne réagisse pas...

Pros

Logiciel facile à utilisé mais bourré de bug

Cons

Aucun support client, aucun suivi, et pas de réponse en cas de demande

Reasons for choosing Packlink PRO

Pour le prix mais je regrette et je vais vite retourner vers boxtal

Andrea

Company size: 2-10 employees

Industry: Libraries

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

opinioni PAcklink PRO

perfect, [SENSITIVE CONTENT] it's a best PR assistant

Pros

waybills automation, import of orders from ebay amazon prestashop and other platforms that streamline the procedure, improve complaints management

Cons

Bruno

Company size: 2-10 employees

Industry: Consumer Electronics

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Eccezionale

Uso cuotidiano . Molto semplice

Pros

Molto semplice da utilizzare . Intuitivo

Cons

Stampa fatture una ad una . Non è possibile selezionare molte fatture contemporaneamente per la stampa diretta

Gianni

Company size: 2-10 employees

Industry: Apparel & Fashion

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

November 2021

The best partner for my business on Amazon

I'm very satisfied!

Pros

API integrability Wide selection of tariffs Algorithm of cheapest tracking for that specific zone Grouped payments every 2 weeks

Cons

Some our couriers that we select for local deliveries are not present

Reasons for switching to Packlink PRO

Integration with Amazon and cheapest selection from several couriers

Mario

Company size: 1 employee

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Il il miglior portale di spedizioni

Esperienza del tutto soddisfacente.

Pros

Il software è molto semplice e veloce da utilizzare.

Cons

L'unico inconveniente che a volte ho riscontrato è la lunga attesa del "generando etichette", ma può essere anche un problema di connessione..

Enrico

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

March 2022

Useful platform

Good option for Shopify

Pros

Easy integration with Shopify and competitive rates in one place.

Cons

Once the order is launched, cancel the order is always problematic.

Reasons for choosing Packlink PRO

Best integration with Shopify

Reasons for switching to Packlink PRO

The worst interface in the market.

Mirko

Company size: 11-50 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2021

Tutto è migliorabile

Per lo più il vantaggio è economico, anche se migliorabile. Talvolta ci sentiamo poco tutelati e con poco margine di azione quando ci sono problemi con l'indirizzo di spedizione.

Pros

Facile da usare, utile per l'azienda, prezzi concorrenziali.

Cons

Quando si verifica lo stato della spedizione dalla piattaforma, sarebbe l'ideale se si collegasse direttamente alla pagina web di tracking del corriere, con il numero tracking già in ricerca attiva. Invece allo stato attuale, con Poste, si collega alla pagina di ricerca, ma poi bisogna incollare il numero di tracking.

Michele

Company size: 11-50 employees

Industry: Entertainment

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

November 2021

Packlink Pro review

Pros

The ease of use and the responsivity of the software

Cons

It needs to improve the integrations with e commerce softwares.

Bianca

Company size: 2-10 employees

Industry: Apparel & Fashion

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Ottima collaborazione

Utilizzo Packlink Pro da circa due anni e continuerò sicuramente ad utilizzarlo. Fornisce una buona collaborazione per la mia azienda e-commerce.

Pros

Facilità di utilizzo e prezzi competitivi

Cons

Niente in particolare!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Letitia

Company size: 1 employee

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

A good option for cheaper shipping

Better, cheaper shipping.

Pros

Easy to use, offers from several major shippers for affordable prices.

Cons

Cannot reschedule the pick up when missed it.

Reasons for switching to Packlink PRO

Cheaper prices and all shippers in one place

Paolo

Company size: 1 employee

Industry: Apparel & Fashion

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

November 2021

Very good

Pros

Price and a good integration with markeplace

Cons

User profile update very late, some present but delivered for months.

Showing 1 - 16 of 16 reviews
Packlink PRO

Packlink PRO

4.31/5 out of 16 reviews
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