We can personalized it by using our own numbers.

None so far. I haven't fully use the tool yet

Super quick response for support team, well documented step-by-step for the integration

Sometimes messages from contact doesn't show on GHL dashboard

The ability to send instant messaging and engage with our customers

the fact that it is hard to sync with the customers details

[sensitive content hidden] customer service is great! He's very available and makes has been very helpful whenever we have a question.

I wish that our contacts and phone numbers were able to sync better. This may be an issue with our plan and having more contacts than we pay for with syncing, but I often have to rely on context clues or look up the phone number in my database if I am messaging a client from my phone.

It's taken less than a week to get this set up. Be aware that there are regulations that these companies have to follow, for example Canada requires proof of business registration, and without it the account cannot be set up. What's great with CRM Messaging is that the integrations with HubSpot is somewhat complex, and in some instances, you may need to use Zapier. But their support team are incredibly competent and know how to get everything working.

The support team is fantastic and the product works well to allow for call and sms to come through HubSpot.

It's minor but they were not able to provide Voice on a free trial. That's in part due to the way that they have to commit to the service being used. I did ask what would happen if I didn't like the service (eg, if the voice quality was poor), and they offered a straight refund. So, a very minor friction point.

This was the easiest platform to integrate WhatsApp with our HubSpot account; consequently, it opens up our marketing tremendously." As a result, the customer service is one of the best we have used. At our office, we use many platforms, but CRM Messaging has by far the best customer service. Replies to my questions were answered within minutes.

it was fairly simple to set up. I would have followed the directions; the process is easy.

I can initiate mass AI conversations with my leads and prospects while remaining GDPR-compliant at all times.

It's not so easy to set up (but I had great Onboarding help from the team!)

Overall i find this friendly to send SMS and WhatsApp form GHL from this tool and I would recommend others to use this and save cost with custom providers

I liked setting up automated bulk SMS from smart lists and auto responding to incoming messages.

Nothing as such, it’s easy tool to get started

ability to send realtime custom SMS msgs

Responsiveness from sales/tech team. [SENSITIVE CONTENT] was very engaging and even did a zoom call on the weekend to help me solve my SMS problem

the template feature still needs more integration into the dashboard

All functionality. Easy using. Integration with Hubspot. And technical support from Prateek Bansal

What i did like least it was about being by credits and not per SMS's.

My experience overall is pretty good with this software, the customer support is pretty good, the functions work correctly, it has been one of easiest software that I used until now, I can live with the missing information of the dashboard but something that needs to be solved on a short period is the site being slow most of the times.

What I liked the most is that the software is pretty easy to use, it has all the functions that any company needs to perform SMS campaigns, and the integrations with CRMs are also pretty easy to set, the user guides are clear to understand.

The dashboard. It has missing information on some sections, it can be improved a lot with time, it has some "display bugs" that can be fixed regarding the "schedule" section since the information before and after the SMS are sent looks very different and can be confusing. It's Slow, the platform can be very slow at some points and sometimes it can crash if the process you are doing at the moment is kind of "heavy"

in generale per ora olto positiva l'esperienza con CRM Messaging unica cosa prima di fare l'onboarding consiglierei di mandare alcuni piccoli video tutorial per avvisare il cliente su come deve essere preparato per esempio avere il numero a disposizione da utilizzare su cui non deve essere installato alcun Whatsapp app

Ho trovato facile usarlo e comprendere delle cose anche da solo e poi mi piace l'integrazione facile con Go High Level e il prezzo scontato riservato a chi usa GHL

Mi è piaciuto moltissimo l'onboarding con Prateek che mi ha tolto ogni dubbio e ha fatto subito l'integrazione per me

This is the solution I think alot of businesses will need for connecting to GHL, and it is easy to setup. The automation in GHL can be fully integrated into CRM Messaging, making the whole automation functionality powerful and unique. Highly Recommended

The Whatsapp integration to GHL and SMS integration

There are no difficulty in using CRM Messaging. On-boarding is smooth and easily understandable.

The Whatsapp integration woth Gohighlevel is seamless, and if there happens to be any errors in the process the support team is available 24/7 and ready to help.

I will say again that I am only using it to integrate whatsapp into Gohighlevel, and I don't have a single issue with that. I wouldn't know about the other features

The software allows you to sign up for a plan with SMS messages included or you can do PAYG and connect your own Twilio account which is what I did. It integrates easily with HubSpot without any technical knowledge and does the job well.

The only very minor downside is that it would be great if I could see the SMS messages in the activity feed of HubSpot contacts. However, I have spoken to support about this and they said they can do it if I book a support session with them so that's a good thing.

I must say that the product was easy to use and it linked with our tools just like that. And the learning curve was almost zero.I am very happy I found the product and the support team is extremely supportive as well and solved bugs in a jiffy and also the deploy new and small features very quickly.

Sometimes we were facing integrations issues with the product but the team has solved them right away giving us the quickest solutions.

customer care, the fact, of having the people support immediately are very useful.

the fact that it is not yet an automatic process

Awesome and easy

The affordability and the ease of use. The process of implementation was quick and easy.

I wish they could integrate my phone number to the messaging so that the messages look like they come from my business humber and not a separate number.

Awesome, zoom calls onboarding really helps

Integration with GHL works well, now setup in the best way to send WhatsApp messages for clients marketing

Setup can take time, but support is there and fast, any questions big help. Just a slight learning curve same as when setting up anything new.

Good experience so far. Quick response and resolution to issues so feel satisfied with a reliable service provider

Its a good platform for integrating Gohighlevel CRM with WhatsApp for business communication in India

Have not encountered any issues so far that i can mention

Open new possibility in my CRM

Support from CRM Team , onboarding, speed

No cons for me, can only recommend on my friends

Always updating with latest features and quick response time for support

Nothing to complain about actually. Great product

great

Easy to learn great service. I would recommend to anyone

nothing yet still learning becasue its fairly new

The ability to integrate with hubspot and the extremely valuable help we have received from [sensitive content hidden].

Managing replies and handling them on a 1 to one basis is a bit clunky

Its an excellent and efficient tool for sending two-way Whatsapp messages and moreover you can configure dynamic templates as well

UI need to upgrade but I think their team is working on it