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Overall Rating
4.55 / 5 (74)
Ease-of-Use
5 / 5
Value for Money
4.5 / 5
Customer Support
4 / 5
Functionality
4.5 / 5
Last Review Written
January 20, 2023
Pros/Cons
  • Pros

  • The ease of use and simplicity of getting your company line the ability to text.
  • Lots of great features and it's easy to use and set up. If you are a solo attorney or small firm, I recommend this to use your business number to text.
  • Cons

  • Had some real issues in getting my account up but due not to Zipwhip, rather, because of my inept, phone provider, Ring Central (the worst!).
  • I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
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Documentation
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