Zipwhip vs Attentive

RATING:

4.6

(106)

Zipwhip has 106 reviews and a rating of 4.57 / 5 stars vs Attentive which has 103 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (106)
4.8 (103)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2024
February 16, 2024
Pros/Cons
  • Pros

  • The ease of use and simplicity of getting your company line the ability to text.
  • Lots of great features and it's easy to use and set up. If you are a solo attorney or small firm, I recommend this to use your business number to text.
  • Cons

  • Had some real issues in getting my account up but due not to Zipwhip, rather, because of my inept, phone provider, Ring Central (the worst!).
  • I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible.
Read all user reviews
  • Pros

  • The ability to acquire new customers through IG Swipe Up. The ability to integrate segments/lists from Klaviyo—our email marketing platform.
  • I truly do not have enough great things to say about Attentive and I have recommended it to many of my colleagues in Marketing.
  • Cons

  • It's expensive and sometimes it's difficult to anticipate results.
  • I wish there was a way to turn 2 way messaging off. We waste a lot of $$ each month getting people's grocery lists and unintentional texts that we do not want.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos