Heymarket vs SimpleTexting

RATING:

4.5

(43)

Heymarket has 43 reviews and a rating of 4.51 / 5 stars vs SimpleTexting which has 238 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (43)
4.7 (238)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 9, 2022
September 8, 2023
Pros/Cons
  • Pros

  • The best thing about this software is the easy to use interface and very customizable lists and contact imports.
  • It is very easy to use and has a user-friendly interface. It works as expected and has some important features like lists that go a long way.
  • Cons

  • I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed.
  • The customer service lacks a bit; it seems they use the same product to communicate/resolve technical issues, and the software is not capable of handling it. Issues get lost and sometimes unanswered.
Read all user reviews
  • Pros

  • Simple Texting is very easy to use and is great for helping us keep in touch and communicating effectively with our clients.
  • It is an unbelievable tool that lets us speak straight to our potential clients. We get great feedback from our clients because they feel like they have a direct connection to us.
  • Cons

  • This was to prevent SPAM texting, but should be disclosed to users up front, especially API users.
  • A staff member lied to me about what Simpletexting could do. After I pointed out that he was lying, they banned me and suspended my account.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos