This software is quite easy to navigate and most of the action is done through the app on your mobile device, the mobile recorder.

The most amazing thisng is that it help us to generate extra income by applying and doing simple tasks such as image capturing, transcribing, web analytics etc.

So overall i will highly recommend this app to my friend and family who wants to earn extra money from home.

Except for the frustration to sign on every time, my experience is not that bad.

I myself have used this software and its mobile recorder very easily. The website is easily navigationable and easy for the eyes.

Easy to learn to use and functional...Easy to use application that allows you to work from anywhere.

Sometimes, it takes forever for an applicant (contractor) to get a feedback from Appen regarding an application status. Their customer service is DEAD.

I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support.

In short, this button is completely useless, so why is it there in the first place.

You only get their bulk circular emails, but no reply to the questions you asked.

It's only uses payoneer payment method only that taking so much cuts of money.

The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks. Appen's commitment to quality was evident throughout my journey.

In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive.

Although there are some challenges, such as strong competition and task complexity, the platform is well-designed and offers many opportunities to make money.

Great flexibility and wide variety of choices offered by Appen. Work at your own schedule with Appen.

I like have a multiple choice to work. Various projets, we have the choice.

I feel privileged to be a part of their contributor community and look forward to continuing my journey with them.

Its like a kind of freelancing platform. Appen is the best for getting incentives for doing tasks.

Application status of project is really frustrating as they provide no replay. They also have only one payment option(Payoneer).

I had some trouble with the mobile app, I had to make two requests for support. Also, it is not clear how I can perform tasks being in Brazil and French as my main language.

It took a long time to get myself in door and sometimes it hard to understand the needs of each project.

Until now, I still use Appen as one of platforms that can generate extra money for me, flexible work time , good payment and easy to operate.

The ease of use that I like is clear instructions and guidelines as well as support and training.

It allows me to keep up with technology and put in my educational background to help companies further themselves in technology. It helps the internet become better and more informative.

Appen is a great platform to work and earn by completing a few tasks.

The withdrawl of the money which we got by doing tasks is only through payoneer. It becomes difficult for everyone to withdraw money only through payoneer.

My overall experience with Appen is great and i recommend everyone to use appen. It provides us money or rewards for doing some tasks.

It's visual: you can see at a glance what are your teams'/team members' strengths and were you need to focus the coaching.

Because I really have to pick one. I'd say the initial set up is not as straight forward as the day to day use (if you get the initial structure wrong you can easily get stuck).

I like the format, the way we could do reporting and see how with just a grid, we could extracts lots of info to help our QA and our teams.

Excellent, from pre-sales through to implementation, we've been highly supported. The team are friendly, flexible and available and it's been a pleasure so far.

Simplicity, ease of use, accessibility and the obvious thought that went in to the product, especially from people who have worked in the industry  and understand the needs of it's users.

The CS has been amazing and taking into consideration all improvements escalated, wish we will carry on like that.

The staff are great and the software has helped our business deliver more to the operation. All in all highly recommended.

Great that agents have their own login and dashboard. Love the constant new features (self-evaluation is a favourite of mine as gets real buy-in from the team).

Ease of use and video help guides. A more professional approach to our quality evaluations.

Excellent Quality Management System - Perfect for SMB's looking for centralised system.

Unable to edit the headings on a completed evaluation, if you have made a mistake.

We have not installed the product as yet, but from the support I have received from executives, I am confident that I will be in good hands and supported in the future.

It’s easy to navigate around the system and it’s clear to me which area my agents need to work on. I like the fact the programme works everything out for you.

The software is easy to use and Evaluagent staff are always on hand to help when needed.

Australian Dollar

Appen is an artificial intelligence (AI)-enabled solution that helps businesses across automotive, retail, healthcare and other industries streamline data extraction and natural language processing (NLP) operations. It enables organizations to configure workflows, conduct speech analysis and deploy machine learning (ML) models.

The application allows managers to track projects, generate reports and collect and store training data in a centralized repository. Appen comes with an application programming interface (API), which lets businesses integrate the system with several third-party platforms.

Pricing is available on request and support is extended via phone, email, documentation and other online measures.


LongDescription

Optical Character Recognition

ML Algorithm Library

Machine Translation

Surveys & Feedback

Web Data Extraction

Self-Learning

Code-free Development

Pricing Extraction

Automatic Transcription Services

Templates

Sentiment Analysis

Image Capture

Image Extraction

Natural Language Processing

Data Capture and Transfer

For eCommerce

Process/Workflow Automation

Virtual Personal Assistant (VPA)

Document Classification

For Healthcare

Model Training

Data Quality Control

Email Address Extraction

Audio Capture

Annotations

Predictive Modeling

Audio/video file upload

Intent Recognition

Data Discovery

Contextual Guidance

Language Detection

AI/Machine Learning

Timecoding

Voice Recognition

Data Aggregation and Publishing

Quality Control

Phone Number Extraction

Address Validation

Match & Merge

Multi-Language

Speech Synthesis

Chatbot

Speech Recognition

Data Profiling

Automatic Transcription

Speech-to-Text Analysis

Machine Learning

Image Analysis

Data Replication

Document Extraction

Electronic Forms

Memory Management

Workflow Management

Auto Extraction

Data Management

Project Workflow

Terminology Management

Project Management

Translator Database

Text Editing

Project Tracking

Localization Automation

Spell Check

Reporting/Analytics

Tagging

Data Retrieval

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Appen

Not Offered

US Dollar

EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all customer calls, emails, and chat sessions. EvaluAgent offers customer surveys, automated work queues, evaluations, e-learning, reporting, insights, plus more. It can integrate with existing tools, including CRM, telephony, ticket management systems, and others.  


With this solution, teams can build scorecards for multiple channels, send real-time alerts to team members, record one-to-one meetings, plus more. Agents can review, playback, annotate, and score conversations using the EvaluAgent platform. With speech and text analytics, this solution can identify business-specific words/phrases and classify conversations. Call scoring may include automated compliance checks to ensure industry regulations are maintained. 


Pricing information is provided by EvaluAgent. Support is available via phone, an online knowledge hub, and other resources.



Customer Surveys

Quality Management

Text Analysis

360 Degree Feedback

Performance Management

Skills Assessment

Complaint Management

Multiple Scoring Models

Call Recording

Call Logging

Individual Development Plans

Call Center Management

Risk Management

Assessment Management

Self Service Portal

Customer Experience Management

Multi-Channel Data Collection

Skills Tracking

Survey/Poll Management

Compliance Management

Performance Metrics

Data Security

Training Management

Call Reporting

Complaint Monitoring

Performance Review Management

Self Assessment

Ongoing Performance Tracking

Learning Paths/Tracks

Customization

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Predictive Analytics

Chat/Messaging

Customizable Templates

Peer Appraisals

Dashboard

Audit Management

Alerts/Escalation

Goal Setting/Tracking

Compliance Tracking

Feedback Management

Communications Management

Negative Feedback Management

Corrective and Preventive Actions (CAPA)

Gamification

Call Monitoring

Third-Party Integrations

Self-Service Search

Campaign Management

Quality Assurance

Weighted Performance Measures

Employee Coaching Tools

Commenting/Notes

Customizable Reports

Document Storage

Access Controls/Permissions

HIPAA Compliant

Progress Tracking

Customer Service Analytics

Risk Assessment

Approval Process Control

Categorization/Grouping

Data Import/Export

Audit Trail

Appraisal History

Real Time Data

Built-in Course Authoring

Reporting & Statistics

Data Visualization

Document Review

Interaction Tracking

Ratings / Reviews

Customer Journey Mapping

Real Time Reporting

Pricing information is provided on request by EvaluAgent.

Appen vs EvaluAgent

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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