The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.

It's been great and their customer service is really nice. They also offer referral discounts which is awesome.

It's incredibly intuitive, easy to create quality content, has good reporting tools and customer service.

The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.

Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.

Constant Contact enabled us to influence our customers and win them over. This product is a great tool to help businesses achieve their goals and grow by increasing their online presence.

Amazing product to keep in contact with our donors and community partners. Social media integration works very well.

Overall, my experience since moving to Constant Contact has been great. It's easy to upload contact lists, create segmented lists, send and schedule campaigns, and build slick emails and newsletters.

This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.

Relatively easy to use and it accomplished our goal of reaching out to our customers on a regularly scheduled basis. For the price point it is very effective.

Constant Contact caters to each clients needs with pricing to fit the services needed. The software has a lot of capabilities and is an excellent way to marketing and stay in touch with clients.

The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.

Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.

Being contacted at inconvenient times by pushy, aggressive representatives who would take offense if you didn't have time to talk with them.

You don't pay more for the design, you pay more for the amount of emails you want to send it to. Also, customer service is HORRIBLE.

The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.

I really had a poor experience with Constant Contact. I was so frustrated each time I had to work with it.

It integrates with Donor Perfect to keep track of correspondence with our donors. It allows for mass communication and the statistics are very helpful.

I love the constant contact platform. It's very easy to use and allows for seamless email marketing creation and distribution.

The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.

I liked that it was easy to manage contacts and subscriptions, as well as time the email releases. The engagement statistics are excellent.

Being able to contact our entire congregation pushing 1 button is awesome & it's super easy to use.

Thank you so much to Sign Post for giving us this amazing opportunity.

Grateful to them for their skill set and their ability to keep more customers finding me.

Even though we had multiple phone calls and screen-share meeting with the representatives, we somehow misunderstood the basic features and how they were carried out.

The capabilities to rectify any negative feedback before it goes public is a great save. There are mean people out there and this helps us weed them out.

I love that the system automatically integrates a new email into the contacts this way I capture all new customers. Also the ease of sending email for feedback.

It was pretty easy to use and that is just about it. I do like that it takes the email address out of your email and adds it into Mia.

Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business.

I like the part where the Mia system makes sure you are not over sending messages and campaings. Making sure our customers have a chance to review our services is a nice feature.

Informative and easy to use. Always on time with the sending of material.

Automated review system  was good and saved me from having to follow up with customers.

I explained to them that my company is suffering and we are months away from going out of business pleading with them to do the right thing and reverse the charge.

I also had Signpost set up and manage a Facebook/Instagram ad which was very successful and helped me have my best holiday season yet. Great product, great staff.

It was waste of money and time. They don’t understand the home inspection business.

You also have to make sure you go through the contact list on a regular basis to keep everything up to date and to delete spam contacts that come through.

It’s a great way to increase your reviews on google or different social media platforms. It is super easy to setup and anyone can use it.

The customer support reps have been very gracious and helpful.

The simplicity of the Google Adwords reporting they created has been VERY helpful for me as a small business owner to better understand what's working and what's not.

Mia is great at sending automatic emails and follow ups at a rate that people like and will open. The call integration is a great feature as well.

I canceled with them three weeks before the end of my contracted time. Did there stupid cancelation appointment hoop they require and then was still charged an additional full month.

Signpost is brilliant with their help they provide. It is like have an additional department in your business you can ring when you are in the weeds and there they are quickly with all the answers.

I have to say, Signpost has become a priceless employee at our company and one of our greatest investments. We continually recommend them to our clients who also own small businesses.

I feel spammy when SP is doing it’s thing. Some of my customers get annoyed too.

The Signpost platform is very intuitive and has been a major asset for our company. The ease of use and the features allow us to customize the included templates for our needs.

Very positive, very responsive and conscientious about the quality of their work and customer support.

We were confused disappointed after signing the contract and not realizing the issues until during the onboarding process.

It would send out spam under my name to everyone who send me a email.

The staff and their support, the are very responsive and offer good suggestions for how to communicate with clients and develop loyalty.

US Dollar

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact aims to help users:

- Grow their audiences
Build a list fast with landing pages, social media lead ads, and more.

- Deepen customer relationships
Create professional emails, segment the list and automate messages to drive more engagement and sales for a business.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Cataloging/Categorization

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

Newsletter Management

Social Marketing

Site Intercept Survey

Email Monitoring

Skip Logic

Lead Capture

Activity Tracking

URL Customization

SEO Management

Customer Segmentation

Templates

Subscription Management

Drip Campaigns

Real-Time Monitoring

Multi-Account Management

Marketing Calendar

Pre-built Templates

Order Management

Credit Card Processing

Shopping Cart

Audience Targeting

Calendar Management

Automated Publishing

Customizable Fields

Campaign Scheduling

Shipping Management

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Randomization

Campaign Segmentation

Email Tracking

Promotions Management

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Preview Functionality

Lead Management

Multi-Currency

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Performance Metrics

Click Tracking

Media Library

Marketing Automation

Landing Pages/Web Forms

Event Scheduling

Question Branching

Social Media Integration

Event Ticketing

Email Reminders

Customizable CTAs

Workflow Management

Dynamic Content

Event Triggered Actions

Response Validation

Multi-Store

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Website Visitor Tracking

Automated Scheduling

Event Management

Customizable Templates

WYSIWYG Editor

Team Management

Image Library

Lead Nurturing

Response Management

Social Advertising

Event Calendar

Website Management

Discount Management

Mobile Optimization

Spam Blocker

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Feedback Management

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Constant Contact

Live Online

Webinars

Documentation

Videos

SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, reviews and insights. It is a cloud-based platform which bridges the gap between local business owners and target audiences. The software enables users to capture contacts, send automated emails and run marketing autopilot.


The software provides Mia which is a smart assistant embedded into the Signpost platform. Mia connects with purchases, emails and phones to create automated customer lists based on insights and behavioral data to send personalized messages to customers. In addition to this, SignPost helps businesses with the marketable contact lists by syncing customer data automatically.


Signpost integrates with existing customer communication channels such as phones, SMS, purchases and social media accounts. Pricing is via monthly subscription, and support options included live chat and phone.



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