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easyfeedback vs XM for Strategy & Research
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.7 / 5
4.6 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
February 19, 2024
March 14, 2025
Pros/Cons
Pros
- It is a real advantage that it has a good user experience and is therefore quick to learn. That made it easy to convince teams across the business to do online surveys for their products.
- This way everyone in our business can quickly built a good survey matching the look & feel of their particular brand. Really powerful is easyfeedback in combinatination with the Google Tag Manger.
- The automatically created results pages and the filter options on it are brilliant.
Cons
- Interface: no french available. The export of graphics in excel is missing (or I did not found how to yet).
- We miss the functionality of individual result ratings.
- There are no features on easyfeedback that we dont like.
Pros
- The flexibility is outstanding, with the ability to create not just any type of question imaginable, but to intricately structure surveys to achieve exactly what I need for any given research study.
- Www.qualtrics.com/support is the source for everything you need to know about this amazing software. This page has excellent how-to videos and other documentation to help you get up and going.
- The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries.
Cons
- Use of the "Blocks" can be difficult to navigate if you have little experience using the interface.
- When you mass send out a survey through Qualtrics, it often ends up going into people's spam folders. Also, sometimes the piped text features as well as adding contacts can be overly complicated.
- Depending on what level of account you have, you can be limited in response options.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
