Google Forms

RATING:

4.7

(10740)

About Google Forms

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes. Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys. Google Forms enables managers to analyze...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Forms Pricing

Google Forms is free as part of Google's online suite of tools, Google Workspace.

Free trial: 

Not Available

Free version: 

Available

Google Forms automatic summaries

Google Forms Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Google Forms

1 - 5 of 10,709 Reviews

Marcie

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2020

Convenient and Versatile

User Profile

Gibran Khalil

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Google Forms works amazingly well and its FREE!

So far, so good. We are really happy with this program. We love the fact that its FREE in comparison to other form softwares we have seen. And it offers great quality, design and work structure.

PROS

We use Google Forms in our business in a daily fashion since we are collecting data all the time. We have a number of forms already online and working around the clock. So far, not a single form has stopped working or thrown an error. The forms are easily customizable, with basic but working designs. And the data can easily be checked while in Google Drive, as you can set it up in a way that it can store all answers on a Google Sheet. Its really amazin and practic.

CONS

It has few options regarding the end results of the form. For example, it would be great if you could autofill a .pdf based on the form's answers. Also, on the design front, it has really basic stuff that could be updated to a more marketing-wise catalog. Updated colors, background options, etc.

Reason for choosing Google Forms

It was a Free option and we already had the whole Google Workplace.

Reasons for switching to Google Forms

We needed to cut down some costs and we found out that we could do it as part of our Google Workplace. Which also gave us the ability to share it with team members and have everything stored in our drive.

Joserg

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2024

Reliable Fuctionality

overall it's user friendly and efficient for many purposes which help your most of your need in times of survey and data gatherings

PROS

It's impressive . I appreciate how customizable it is, allowing me to personalize the questions, add images or videos .This is my go- to tool for creating surveys and collecting various data. It's user friendly. Love it.

CONS

While it's great for basic data analysis it lacks some advanced features for complex data manipulation or in- depth analysis

User Profile

kwandile Mabutho

Verified reviewer

Accounting, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

Google forms review

Its a great tool assistant for data collection

PROS

This product assist in for surveys collection and data collection

CONS

This product does not have any privacy settings

Pritha

Publishing, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

My review about Google Forms.

I am using this tool since 2016 and had great experience using this.

PROS

Google Forms is my favorite tool whenever it comes to data collection, it's easy to use and have amazing features to create forms. I always use Google Forms whenever I need to collect opinion from other members about something.

CONS

Google Forms is perfect tool. There is nothing to dislike about it.