About Google Forms

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes.

Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys.

Google Forms enables manage...


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Supported Operating System(s):

Web browser (OS agnostic)

6,436 Reviews of Google Forms

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4,553)

4,553

4 stars

(1,669)

1,669

3 stars

(194)

194

2 stars

(18)

18

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 6436 results

October 2019

Ashwin from IIIT Delhi

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2019

Getting data is now so much easier

It has been fantastic using Google Forms. It is a free, fast and very very effective way to take feedback. With absolutely no limits whatsoever. Plus, you can auto export the entries to a google spreadsheet and use its power

Pros

Everything. It hardly takes a few minutes to set up a basic Google Form. I have used it for various different use cases, ranging from quick polls in huge groups, deciding on a mutual time slot, to surveys and feedback. Google Form offers you a wide range of options for data validation and helps visualize the data collected.

Cons

It is difficult to show options based on conditioning. i.e, change the upcoming questions based on the answers selected by the user. According to my understanding, you can achieve this by creating sections, but I have not figured out how to do that efficiently yet. In case you are looking for this, check out https://support.google.com/docs/answer/141062?hl=en

Reasons for Switching to Google Forms

The limits set for free users in SurveyMonkey and I did not like the UI so much

December 2019

Tanuj from IIIT Delhi

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Google Forms: Fast & Efficient Surveys and Questionnaires

Overall, Google Forms is an excellent service to efficiently create and deploy forms and questionnaires, especially if your work involves getting quick responses from a wide variety of users. With the sheer amount of granularity it provides and its suggestive features, it is an indispensable tool for anyone who wishes to reach out to a vast number of respondents.

Pros

Google Forms lets you create forms, surveys as well as questionnaires in a swift and simplified manner without compromising on the granularity of customizations. In my experience, making forms and deploying them to more users has never been as efficient without Google Forms. It not only provides a variety of options to fine-tune the questions (as well as their expected responses) but also recognizes patterns within the body of the questions themselves and automatically suggests optimum parameters for the same. Furthermore, it provides multiple ways for users to share their forms to external channels and get responses fast. Upon receiving responses, it also allows form administrators to get a general view of the answers themselves and enable them to peruse individual responses as well.

Cons

Google Forms has become so deeply ingrained in my usual workflows that it has become a chore to switch to other surveying platforms whenever it becomes necessary to do so. Thus, there are no cons that I've personally faced in my experience with Google Forms.

Reasons for Switching to Google Forms

One of the primary reasons why I switched was because of its fluid integration with the rest of the Google Apps suite, which I use very frequently owing to the nature of my workflows.

November 2020

Sridhar from ARC Tutorials

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

November 2020

Simple, Easy and Smoothest way to collect data

Overall our experience has been good and it has served our purposes of data collection. The fact that we can hit the ground running in no time is what I really appreciate about this product. I would highly recommend it for users looking for Forms, Data collection tools.

Pros

Google Forms creation is super easy and fast. It takes less than 30mins to create a complex data collection form from our end users. There are wide variety of question formats available which can suit any businesses of any size ( ours is a small startup) Forms is also a free product from Google.

Cons

The export option is only CSV. I would like to have a easy way to extract data(certain fields) only instead of the entire zip of csv. Also the way the answers are rendered ( in tabs for each question, was little confusing at first)

Reasons for Choosing Google Forms

After careful evaluation, I decided to choose Google Forms for the following reasons. Speed with which our internal teams can learn and create forms. This is the most critical aspect of our business. The wide variety of question formats which are mostly used by standard survey, research and data entry forms that we use. Also Google Forms is free, its best for us.

Reasons for Switching to Google Forms

I found Wufoo little complicated and the overall product seemed too over kill for a small company like ours.

October 2020

Sandra from Palm Beach Gardens High School

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

October 2020

Google Forms is not forgiving and not user friendly

Overall I have found Google Forms to be very cumbersome, unforgiving, not user friendly, and very time intensive. I can (and have) made simple mistakes where I allow for response receipts and student have sent my Form with all of the questions and answers to their friends. I have also made the mistake of not asking for their name. I was not able to identify who's response was who's, and students had to take the Form again. Because I was not in the Google Beta group, I did not have access to customer support to suggest changes to Forms. For the purpose of quizzes/ test, it is extremely time intensive to type every question, correct answer, wrong answer, and add photos. Other programs have teacher created content to choose from.

Pros

The most beneficial feature of Google Forms is its ability to automatically grade quizzes and populate Google Classroom with grades. I would not use Google Forms at all if it did not automatically grade. I also like the feature where I can edit the answers after students take the Quiz and it will change their grade. This saves me the time of changing all students grade if I made a mistake in the answer key.

Cons

1. I have learned that hard way that you MUST include a question with the students name and period, otherwise you won't be able to sort and find their responses. 2. I have to type every quiz and questions by hand. I realize that Google Forms has other purposes beside quizzes/ test for teachers, but it is far too time consuming now that we are juggling far more than we ever did. There are so many other programs that better suited for administering quizzes/ test with existing questions sets that can duplicated and not personally created. 3. The Locked Mode feature is great! BUT it will only work on Chromebooks. It is a completely useless feature now in virtual teaching because students are working on different devices. 4. This one may be user error, but I cannot easily share a Google Form to colleagues without adding them as collaborators. In doing so, I have to rely on them making a copy and not editing my original. When I send a Form via email, it sends the student view. Again, this may be something I am doing wrong but a better method is certainly not obvious.

September 2020

Michael from Masmaikel

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2020

The Reliable Free Survey Forms You Can Get

I use Google Forms for various activities and needs. Such as, survey form, RSVP registration form, evaluation form. it's kind of one for all tool. It's so useful and important for me.

Pros

1. It's free (at least for now) it has no limitation of "pro" / "premium" service, hence you can use it at the fullest without paying a dime 2. You can control what what the input. For example, you want short description text as the answer, or you want it as a full number. You can also have options to have checkboxes or single option. 3. This is the important thing. It's integrated with GOOGLE SHEET, so you get all your RAW DATA. 4. It has the summary of the result automatically if you don't want to go complex with Google Sheet. 5. It's connected to your Google Account! So you can access the data easily.

Cons

1. It's not as personalized as the similar service provider, Typeform that has the ability to customize the form, and have several "complex" logic. Such as, if you choose option A, then you'll next question will be B. 2. If you want to process the RAW data via Google Sheet, it requires you to understand the Google Sheet. However, if you can't, there is always READY TO USE result that you can use. It depends on your need. In my case, I usually need to manage & process it through Google Sheet. Don't worry, the easy option is always there.

Reasons for Choosing Google Forms

I enjoy using Google Forms so much because it's free and I don't need that much of luxurious features offered by other provider. With the possibility to process the RAW data, I can get EXACTLY what I want. The challenge is only at the beginning, when I needed to learn on how to use this software.