About Google Forms

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes.

Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys.

Google Forms enables manage...


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Supported Operating System(s):

Web browser (OS agnostic)

4,815 Reviews of Google Forms

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3,409)

3,409

4 stars

(1,253)

1,253

3 stars

(141)

141

2 stars

(11)

11

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 4815 results

October 2019

Ashwin from IIIT Delhi

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2019

Getting data is now so much easier

It has been fantastic using Google Forms. It is a free, fast and very very effective way to take feedback. With absolutely no limits whatsoever. Plus, you can auto export the entries to a google spreadsheet and use its power

Pros

Everything. It hardly takes a few minutes to set up a basic Google Form. I have used it for various different use cases, ranging from quick polls in huge groups, deciding on a mutual time slot, to surveys and feedback. Google Form offers you a wide range of options for data validation and helps visualize the data collected.

Cons

It is difficult to show options based on conditioning. i.e, change the upcoming questions based on the answers selected by the user. According to my understanding, you can achieve this by creating sections, but I have not figured out how to do that efficiently yet. In case you are looking for this, check out https://support.google.com/docs/answer/141062?hl=en

December 2019

Tanuj from IIIT Delhi

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Google Forms: Fast & Efficient Surveys and Questionnaires

Overall, Google Forms is an excellent service to efficiently create and deploy forms and questionnaires, especially if your work involves getting quick responses from a wide variety of users. With the sheer amount of granularity it provides and its suggestive features, it is an indispensable tool for anyone who wishes to reach out to a vast number of respondents.

Pros

Google Forms lets you create forms, surveys as well as questionnaires in a swift and simplified manner without compromising on the granularity of customizations. In my experience, making forms and deploying them to more users has never been as efficient without Google Forms. It not only provides a variety of options to fine-tune the questions (as well as their expected responses) but also recognizes patterns within the body of the questions themselves and automatically suggests optimum parameters for the same. Furthermore, it provides multiple ways for users to share their forms to external channels and get responses fast. Upon receiving responses, it also allows form administrators to get a general view of the answers themselves and enable them to peruse individual responses as well.

Cons

Google Forms has become so deeply ingrained in my usual workflows that it has become a chore to switch to other surveying platforms whenever it becomes necessary to do so. Thus, there are no cons that I've personally faced in my experience with Google Forms.

May 2020

Courtney from Wayfair

Verified Reviewer

Company Size: 10,000+ employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2020

Holy Grail of Quick Needs

It has been an incredibly useful tool within google suite. I can easily share forms with my team and we can work simultaneously together on building more complex forms. And of course, it’s easy to save in google drive and access on the go, a great feature for those who travel or are working from home.

Pros

Google Forms is without a doubt the easiest and most convenient survey/form creator there is. My favorite feature is that it automatically creates a Google sheet of response data for you, which for me saves so much time. I use forms for everything from recognition award nominations, to coffee orders, to employee suggestions, photo contests, feedback, and more (I don’t think I could name everything I use it for). You can easily turn off a form if you no longer want to accept responses and building a form is easy and customizable down to the colors and font. There are multiple question and answer types (like short answer, long answer, multiple choice, checkboxes, drop downs, etc.). You can also set it to automatically gather the email of the respondents or you can leave it anonymous. Also, you can set questions to be required so people can’t skip questions. It’s so easy and so handy and toddler could do it!

Cons

I genuinely do not have any complaints about this platform. I use it nearly everyday and have found it’s incredibly versatile to meet my unique and ever changing needs. I have also gotten feedback from employees that it’s easy for them to respond to the forms.

May 2019

Damola from Mercurie

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

May 2019

Google Forms, Surveys & So Much More

It's made work a lot easier than I could every envision without it. I once conducted a dip-stick research effort for an FMCG brand in my market. I was able to deploy separate survey forms to 5 geopolitical market regions in Nigeria. We had a really tight deadline to pull it off, but we were able to do it anyways.

Pros

It helped me deploy primary research instruments and above all, gave me an easy platform to analyse the data on the data summary section that is often visualized, the individual submissions and the raw data on Google Sheets. But that was just the beginning. I've used it to collect critical employee data so easily from my team on several occasions without sending and sorting through emails. I'm honestly looking forward to the day I'd deploy a test with the platform. I keep seeing that the capability is there and I've just never utilized it. Ultimately, I feel one can be very creative with it.

Cons

it doesn't have conditional question functions. If yes, what trend of questions come next. If no what happens then. I guess the Google Team created it to be as simple as possible, but I will rather have all my research content domiciled here than spend time on other data collation and analytics platforms.

April 2020

Daniel from Compton Point

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

Easy to use and instill confidence

The biggest issue I had going in was that the team did not trust engagement surveys as in the past they were not anonymous and resulted in many employees feeling as though they were in trouble for their answers. Google allowed us to conduct the survey anonymously and many felt confident in that there was no way for us to identify who it was that submitted an answer!

Pros

For this, I loved how simple it was to setup, but how intuitive it was. We used it to conduct our annual engagement survey when I first started years ago, and building the questions, answers, and exporting the results were all relatively simple compared to most other software.

Cons

The hardest thing was honestly not that big of a deal, but it doesn't print the summary of results very cleanly. The page breaks often resulted in tables being cut off or not printing at all, but we were able to export the results to excel and build the tables that way, which allowed for greater customization.

Reasons for Choosing Google Forms

Price and the ability to ensure and prove to our team that the results were anonymous.