All Shout Reviews

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User Profile

Ron Elius

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

The Quick Survey Platform

Interactive and really easy to use Software.

PROS

The Drag and Drop feature is seamless and the type of Questions are perfect. I love the way I can structure my Surveys in quick and easy way.

CONS

The minimal choice for a Template but if you just love to put out an interactive survey to get quick response then this Software is good for you.

Vendor Response

Hi Ron! Thank you for your kind review, we're pleased our software suited your needs. We'd really appreciate it if you could provide a testimonial on how the tool specifically met the needs of your job role/ project. We're always open to feedback if you have any suggestions on the tools and features. Feel free to get in touch in any way that suits you.

Replied November 2018

Carmina

Mental Health Care, 1 employee

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

A useful and easy-to-use SW that helps to carry out your surveys

My experience was good enough to buy an entire year license. However, given the use I've done to this SW so far, maybe I would search for other solutions less expensive. Despite this, I am happy to have discovered this useful tool.

PROS

I like the simplicity to build and submitting surveys. Also, the follow up that the SW allows you to perform is very helpful. Results' reports are quite visual and appealing and options to build the survey items are quite varied.

CONS

I would love to have more options to customize results' reports and some other special features to build my surveys. It would be nice to be able to attach figures, pictures or images embedded in the survey since now it is not possible and sometimes It would have been useful to my surveys. Finally, in its current form, this SW's price is a little bit expensive.

Reason for choosing Shout

The initial free trial

Reasons for switching to Shout

Try new tools with more functionalities and a more appealing output.

Vendor Response

Hi Carmina, Thank you for leaving a review, we really appreciate the feedback! In regards to customizing the results, we'd love to hear your suggestions for what features would make it a more versatile tool for you. Also, it is possible to add images and figures to surveys. If you open the Add Items menu and scroll down to Presentational Items, you'll find an Image element.

Replied February 2022

Danielle

Apparel & Fashion, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Danielle reciew

For the mediocrea for product it is it was fine

PROS

User friendliness. Makes it very easy to create a survey for others to take which is an idiot proof thing to do as is.

CONS

Only has the one thing but it does. It makes surveys people can take. That's pretty basic

Reason for choosing Shout

Sure why not... Family and I used for this particular type of product

Vendor Response

Thank you for reviewing us Danielle, we appreciate the feedback! You're right! We do currently only support tools for creating surveys, quizzes, and forms. However, soon we'll be launching a new email building system for users to completely customize their survey invitations, with plans to expand this into email marketing features and landing pages. Your reports will show the consolidated data of all linked campaigns, enabling users to filter and compare by survey data, email metrics, and more.

Replied January 2022

Robyn

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great Product to Go with My Online Classes

PROS

Easy to set up new quizzes and export results as a spreadhsheet

CONS

Wish the reporting was a little more robust but it meets 95% of my needs.

Reasons for switching to Shout

Liked the ease of use for this product better

Vendor Response

Hi Robyn, Thank you for the excellent feedback, I'll be sure your comments are passed on to the development team. Do you have any specific suggestions for making our reporting more robust? We'd love to hear them.

Replied February 2022

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Not perfect, but for the price point pretty damn good

PROS

Live dashboard which enables us to filter down on a venue and date to see performance.

CONS

Live dashboard which enables us to filter down on a venue and date to see performance.

Terri

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Good Value, Easy to Use, One Suggestion

PROS

Easy to use, building surveys is quick and intuitive, results displayed well

CONS

We were unable to add an employee's separate work account to ours, that created a lot of issues and a lot of extra work. More shareable and better collaboration would be great

Reason for choosing Shout

Analytics and display

Reasons for switching to Shout

Recommendation of coworker

Vendor Response

Hi Terri, Thank you for the fantastic review, we really do appreciate the feedback. I see that you had an issue with the collaboration feature, if you report this to our support team they will get back to you ASAP.

Replied February 2022

Joseph

Hospital & Health Care, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

The Future of Survey Tools Right Here and Now

Satisfactory learning experience

PROS

The ease of circulation, Data analytics, customizable templates and general presentability

CONS

The limitation to 100 responses on the free account

Reason for choosing Shout

Yes

Vendor Response

Hi Joseph, Thank you for the outstanding review! We've taken note of your feedback and passed it on to the development team.

Replied February 2022

Liz

Professional Training & Coaching, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Simple yet powerful!

Excellent experience. I'm buying now.

PROS

The simplicity of use and the highly professional presentation to clients.

CONS

not seeing text answers in the free trial

Reason for choosing Shout

Free trial and simplicity

Vendor Response

Thank you for the great review Liz! We're glad you found KwikSurveys useful. We pride ourselves on our tools being easy-to-use and the variety of features available to customize and personalize surveys, quizzes, and forms. To address your concern, Text Responses are hidden for Free Trial accounts to prevent spam surveys from being created to collect personal information. The responses are stored safely and will be accessible when you're done testing features and upgrade your account.

Replied January 2022

Marcell

Medical Devices, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2022

A great free survey tool...with some limitations

I could set up and manage great internal and external surveys. Note however, if your respondent count is likely to be over 100, you need to upgrade, otherwise you'll lose access to your data (responses).

PROS

Quite a lot of features in the free version (note that I have never used a paid version); very easy to use

CONS

The 100-response limit on the free version has been introduced without any previous warning (customer service did a good job afterwards though)

Vendor Response

Hi Marcell, Thank you for leaving a review, we really appreciate it! We noticed that you gave Customer Support a rating of 2 out of 5. Was there a specific experience that led to this rating, any feedback is appreciated so we can pass it on to our support team?

Replied February 2022

Rashid

Construction, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Good experience in my review

My experience is good. I want to create account and start bussines.

PROS

Its a good software for buyer and purchaser. In review to persist my self to use this software.

CONS

I want to improve there feature because little bit difficulties in using this software.

Vendor Response

Hi Rashid, Thank you for leaving a review, we love getting feedback from our users. You noted that you had some trouble using some of our features. We'd love to know the specifics of this so we can pass on the feedback to our development team.

Replied February 2022

Stephanie

Marketing and Advertising, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2022

Excellent software for someone conducting research they want to present to others.

I love it. Again, it is easy to use and share to gain access to quick and reliable research.

PROS

This software is really easy to use. It has flexible display options and allows you to download the data.

CONS

Sometimes various options can be confusing. But if you play around with it, it will get easier over time.

Vendor Response

Hi Stephanie, Thank you for the glowing review, we really appreciate it! We'd love to hear the specifics of what options were confusing. Any feedback can be passed on to the development team and we can make the necessary changes to improve our UI.

Replied February 2022

Bello

Telecommunications, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Productive and solution provider software

Fantastic

PROS

Easy to use and reliable service delivery at accurate time

CONS

Nothing, all service are top notch and i like it

Vendor Response

Thank you for the review! We really appreciate your feedback.

Replied February 2022

Mario

Sports, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Perfect Product

PROS

Very Customizable, Very Quick, Very Easy for use

CONS

There is logic for pages, but there is not logic in the page (between questions)

Reasons for switching to Shout

In KwikSurveys there are more options that I needed

Jeff

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed November 2009

Fantastic free survey soloution

We use this for surveying our customers after events. It is easy to set-up and free and meets our needs.

PROS

Free Unlimited responses Unlimited questions Results download

CONS

No cross tabulation of survey results

Showing 1 - 14 of 14 Reviews