All Shout Reviews
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Ron Elius
Verified reviewer
Marketing and Advertising, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
The Quick Survey Platform
Interactive and really easy to use Software.
PROSThe Drag and Drop feature is seamless and the type of Questions are perfect. I love the way I can structure my Surveys in quick and easy way.
CONSThe minimal choice for a Template but if you just love to put out an interactive survey to get quick response then this Software is good for you.
Vendor Response
Hi Ron! Thank you for your kind review, we're pleased our software suited your needs. We'd really appreciate it if you could provide a testimonial on how the tool specifically met the needs of your job role/ project. We're always open to feedback if you have any suggestions on the tools and features. Feel free to get in touch in any way that suits you.
Replied November 2018
Carmina
Mental Health Care, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2022
A useful and easy-to-use SW that helps to carry out your surveys
My experience was good enough to buy an entire year license. However, given the use I've done to this SW so far, maybe I would search for other solutions less expensive. Despite this, I am happy to have discovered this useful tool.
PROSI like the simplicity to build and submitting surveys. Also, the follow up that the SW allows you to perform is very helpful. Results' reports are quite visual and appealing and options to build the survey items are quite varied.
CONSI would love to have more options to customize results' reports and some other special features to build my surveys. It would be nice to be able to attach figures, pictures or images embedded in the survey since now it is not possible and sometimes It would have been useful to my surveys. Finally, in its current form, this SW's price is a little bit expensive.
Reason for choosing Shout
The initial free trial
Reasons for switching to Shout
Try new tools with more functionalities and a more appealing output.
Vendor Response
Hi Carmina, Thank you for leaving a review, we really appreciate the feedback! In regards to customizing the results, we'd love to hear your suggestions for what features would make it a more versatile tool for you. Also, it is possible to add images and figures to surveys. If you open the Add Items menu and scroll down to Presentational Items, you'll find an Image element.
Replied February 2022
Danielle
Apparel & Fashion, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Danielle reciew
For the mediocrea for product it is it was fine
PROSUser friendliness. Makes it very easy to create a survey for others to take which is an idiot proof thing to do as is.
CONSOnly has the one thing but it does. It makes surveys people can take. That's pretty basic
Reason for choosing Shout
Sure why not... Family and I used for this particular type of product
Vendor Response
Thank you for reviewing us Danielle, we appreciate the feedback! You're right! We do currently only support tools for creating surveys, quizzes, and forms. However, soon we'll be launching a new email building system for users to completely customize their survey invitations, with plans to expand this into email marketing features and landing pages. Your reports will show the consolidated data of all linked campaigns, enabling users to filter and compare by survey data, email metrics, and more.
Replied January 2022
Robyn
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great Product to Go with My Online Classes
Easy to set up new quizzes and export results as a spreadhsheet
CONSWish the reporting was a little more robust but it meets 95% of my needs.
Reasons for switching to Shout
Liked the ease of use for this product better
Vendor Response
Hi Robyn, Thank you for the excellent feedback, I'll be sure your comments are passed on to the development team. Do you have any specific suggestions for making our reporting more robust? We'd love to hear them.
Replied February 2022
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Not perfect, but for the price point pretty damn good
Live dashboard which enables us to filter down on a venue and date to see performance.
CONSLive dashboard which enables us to filter down on a venue and date to see performance.
Terri
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Good Value, Easy to Use, One Suggestion
Easy to use, building surveys is quick and intuitive, results displayed well
CONSWe were unable to add an employee's separate work account to ours, that created a lot of issues and a lot of extra work. More shareable and better collaboration would be great
Reason for choosing Shout
Analytics and display
Reasons for switching to Shout
Recommendation of coworker
Vendor Response
Hi Terri, Thank you for the fantastic review, we really do appreciate the feedback. I see that you had an issue with the collaboration feature, if you report this to our support team they will get back to you ASAP.
Replied February 2022
Joseph
Hospital & Health Care, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
The Future of Survey Tools Right Here and Now
Satisfactory learning experience
PROSThe ease of circulation, Data analytics, customizable templates and general presentability
CONSThe limitation to 100 responses on the free account
Reason for choosing Shout
Yes
Vendor Response
Hi Joseph, Thank you for the outstanding review! We've taken note of your feedback and passed it on to the development team.
Replied February 2022
Liz
Professional Training & Coaching, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
Simple yet powerful!
Excellent experience. I'm buying now.
PROSThe simplicity of use and the highly professional presentation to clients.
CONSnot seeing text answers in the free trial
Reason for choosing Shout
Free trial and simplicity
Vendor Response
Thank you for the great review Liz! We're glad you found KwikSurveys useful. We pride ourselves on our tools being easy-to-use and the variety of features available to customize and personalize surveys, quizzes, and forms. To address your concern, Text Responses are hidden for Free Trial accounts to prevent spam surveys from being created to collect personal information. The responses are stored safely and will be accessible when you're done testing features and upgrade your account.
Replied January 2022
Marcell
Medical Devices, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2022
A great free survey tool...with some limitations
I could set up and manage great internal and external surveys. Note however, if your respondent count is likely to be over 100, you need to upgrade, otherwise you'll lose access to your data (responses).
PROSQuite a lot of features in the free version (note that I have never used a paid version); very easy to use
CONSThe 100-response limit on the free version has been introduced without any previous warning (customer service did a good job afterwards though)
Vendor Response
Hi Marcell, Thank you for leaving a review, we really appreciate it! We noticed that you gave Customer Support a rating of 2 out of 5. Was there a specific experience that led to this rating, any feedback is appreciated so we can pass it on to our support team?
Replied February 2022
Rashid
Construction, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Good experience in my review
My experience is good. I want to create account and start bussines.
PROSIts a good software for buyer and purchaser. In review to persist my self to use this software.
CONSI want to improve there feature because little bit difficulties in using this software.
Vendor Response
Hi Rashid, Thank you for leaving a review, we love getting feedback from our users. You noted that you had some trouble using some of our features. We'd love to know the specifics of this so we can pass on the feedback to our development team.
Replied February 2022
Stephanie
Marketing and Advertising, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2022
Excellent software for someone conducting research they want to present to others.
I love it. Again, it is easy to use and share to gain access to quick and reliable research.
PROSThis software is really easy to use. It has flexible display options and allows you to download the data.
CONSSometimes various options can be confusing. But if you play around with it, it will get easier over time.
Vendor Response
Hi Stephanie, Thank you for the glowing review, we really appreciate it! We'd love to hear the specifics of what options were confusing. Any feedback can be passed on to the development team and we can make the necessary changes to improve our UI.
Replied February 2022
Bello
Telecommunications, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Productive and solution provider software
Fantastic
PROSEasy to use and reliable service delivery at accurate time
CONSNothing, all service are top notch and i like it
Vendor Response
Thank you for the review! We really appreciate your feedback.
Replied February 2022
Mario
Sports, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Perfect Product
Very Customizable, Very Quick, Very Easy for use
CONSThere is logic for pages, but there is not logic in the page (between questions)
Reasons for switching to Shout
In KwikSurveys there are more options that I needed
Jeff
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed November 2009
Fantastic free survey soloution
We use this for surveying our customers after events. It is easy to set-up and free and meets our needs.
PROSFree Unlimited responses Unlimited questions Results download
CONSNo cross tabulation of survey results