Suggestion Ox vs Betterworks Engage

RATING:

4.9

(27)

Suggestion Ox has 27 reviews and a rating of 4.89 / 5 stars vs Betterworks Engage which has 39 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (27)
4.7 (39)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 23, 2022
January 7, 2020
Pros/Cons
  • Pros

  • A great easy to use digital tool for collecting feedback.
  • I like that is anonymous and provides objective feedback. Also, sometimes our organization receives inquiries through this platform that otherwise would not receive.
  • Cons

  • We originally had access to multiple boxes, but the program changed and we lost this without notice. Many features that were previously available to us now require an upgrade to the subscription.
  • We use Suggestion Ox as our anonymous Feedback box. Based on what I have seen, it is limited in capabilities, but it fills a need for us.
Read all user reviews
  • Pros

  • The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create.
  • Hyphen is super easy to use for all of our employees.
  • Cons

  • There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.
  • As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos