Typeform Software


 

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey responses in real time. The product also offers collaboration, which allows users to create tasks for surveys, assign them to people and share the survey findings.

Support is offered through an online knowledge base.

 

Typeform - Mobile view
 
  • Typeform - Mobile view
    Mobile view
  • Typeform - Rating scale question
    Rating scale question
  • Typeform - Select image question
    Select image question
  • Typeform - Multiple choice question
    Multiple choice question
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

46 Reviews of Typeform

 

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Software Advice Reviews (2)
More Reviews (44)

Showing 1-2 of 2

Rebecca from NYC DOE
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Beautiful Design

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's also pretty easy to use, even if you're someone who has no background or experience with this.

Pros

The most obvious benefit of Typeform is its design and aesthetics. It creates surveys that are visually appealing and has a nice layout where you only see one question at a time, keeping the survey-taker from getting overwhelmed.

Cons

To add more features, the price seems to be a little higher than what you can get with competitors.

Review Source
 
 

Elena from Eltrino
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great user experience for your customers and high-level support for you as a Typeform client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Typeform provides the best customer support ever. I'm impressed with their service.

Pros

Allows creating custom forms in an hour without involving web developers.
Various types of questions.
Logic map for questions.
Self-notifications.
Custom respond notification.
Good analytics dashboard

Cons

Restricted design settings
It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

Review Source
 
 
 
Showing 1-20 of 44


January 2018

January 2018

Beautiful interface and packed with powerful features

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We have been using Typeform for more than 2 years now. The interface of Typeform survey makes it the best choice for any marketing professional including me to generate leads or run a survey. You can also replace your traditional Contact Form with Typeform to let users enjoy while interacting with your lead form. The logic jump is another good feature to develop dynamic surveys which also allows filtering users in the first instant.

Cons

Price is little heavy for small companies like us. We also noticed quite good amount of bounce rate as few users are still not acquited with kind of interface for submitting surveys which brings that fear of element of losing few potential users.

Review Source: GetApp
 

René from Falstaff Verlags GesmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Robust online form builder solution, room for further improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flexible and easy to use way to collect data to understand the needs and concern of our customers better.

Pros

Nice and very user interactive, engaging forms, perfect for mobile devices. Good and clean user interface for building and administrating forms. Seamless and stable integration of Stripe payments. Very flexible, you have all possibilities to use. I recommend to use it for collecting quick feedbacks with manageable data to collect. Very easy website and e-mail embed.

Cons

For me, typeform provides too much playful details and they stick on the "skip from one entry to the next" approach. That means you fill out one question and you have to click to skip to the next question. In my opinion, this is not always the best way to provide online forms to your folks. You have to click 10 times to fill out your name and your address, hmm.

Review Source: Capterra
 

Daniel from Healthflow

December 2017

December 2017

A welcome fresh approach to online form usability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent user interface for online and mobile friendly forms which is proven to increase survey and sales engagement due to being a good user experience.

Web forms reinvented.

Pros

The most beautifully designed online cross platform forms which will increase engagement and response rates because quite simply, they don't suck to use!

Web forms are frustrating to use, especially on mobile devices, Typeforms are not.

There are excellent features to survey people in a more innovative and direct questioning way rather than monotonous and monolithic forms. People respond better to Typeforms based on our survey results.

Payment integrations and conditional fields make this great for selling complex products, such as in our case medical consultations which benefit from some data gathering before the event.

Cons

Very expensive for a SAAS product. Bearing in mind that you usually integrate it with some other SAAS product as either a data store or action / charge mechanism it adds up fast.

Really limited free tier in both scale (responses) and feature set.

The reporting features could be better for the price and are a bit too dependent on exporting as a spreadsheet.

Review Source: Capterra
 


December 2017

December 2017

The first and only choice for online surveys and forms

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Typeforms is my favorite product. It is beautifully designed, intuitive to use and very representable for our projects.

Cons

Since Typeforms seems to have the recipe for making things beautiful, it would be interesting if their engineering team can produce a machine learning feature which would give design suggestions to forms people are creating. ( color palette, readerships etc..)

Review Source: GetApp
 

Cynthia from Arizona State University
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Great for Market Research

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I am a college student involved in entrepreneurship endeavors with groups and have used Typeform to create surveys to collect research for some of our target groups. I find it very intuitive to use and love the choices when it comes to how I am able to ask the question (i.e. multiple choice, select many, short answer). I also really enjoy being able to see the metrics and analyze the responses we have received on the surveys. Being able to download the results data as an Excel spreadsheet is one of my favorite features! The reports feature is also really nice as I can use that to visually present information/results of the survey. Being able to share the surveys I create is also very easy!

Cons

As a student and not a constant user, I wish there were different packages available to fit my needs. I cannot justify upgrading for more features such as being able to add other people to your workspace, when I am able to get the survey done myself and report back the findings. I would be nice if instead of maybe adding people to the workspace that would be able to make edits and create surveys, that they could just view the results. It would save me some time and help my teams collaborate better. Overall, I really enjoy the basic plan, but would consider upgrading if there was a package that fit my needs better!

Review Source: GetApp
 

courtney from Chase All Your Dreams

December 2017

December 2017

Ease of use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ease of use and to build, interactive forms, I like the layout of the forms, I like that it's easy to share with others.

Review Source: Capterra
 

Stephanie from Stephanie Lin

December 2017

December 2017

Beautiful and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's great, in my opinion. I use it for simple surveys about events I have hosted, etc.

Pros

I like Typeform because it looks so lovely on the screen, and it's also very simple to use. I like that the users can just press ENTER to get to the next question/entry.

Review Source: Capterra
 

Grant from Nutmeg Saving and Investment Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Simple, intuitive software for collecting data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to set-up and send simple surveys in seconds, with look-and-feel that is slick enough to send externally

Cons

Fairly limited in terms of building out customer surveys, though to be fair it does not set out to compete with full-featured survey design tools

Review Source: Capterra
 

Cassandra from Identified Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

I love Typeform. Does exactly what I need it to do, it's easy to use, and looks very clean!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use for both the greater and the customer/user, lots of customization options, and very clean from presentations, to creation tools, to responses.

Review Source: Capterra
 

Sarah from Sarah S. Cohn

November 2017

November 2017

The free version is helpful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've only used the free version, but generally find this easy to use, and gives me access to the data and information I need.

Cons

For some reason I really don't like how they share the data. It's hard to read. You can download it, though, as well.

Review Source: Capterra
 

Andrew from PhysioWorks, Sports and Wellness, Inc.

October 2017

October 2017

Beautiful forms!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the ability to make intuitive and beautiful forms. I love the fact that there are many possible question options.

Cons

I wish that the entry pricepoint was lower, as this would encourage me to use it over other products.

Review Source: Capterra
 

mario from taste of the city

October 2017

October 2017

Excellent end-to-end form tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

That they handle hosting and UI/UX, and have great design taste. Means that from idea to live form can be done in minutes.

Cons

Pricing gets very high when you start adding features. Would prefer pricing to be more usage based, as opposed to feature based.

Review Source: Capterra
 

Annie from Frontline Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Easy to use, attractive interface, well worth any marketer's time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can create a more interactive experience for our site visitors and gather information with ease.

Pros

Typeform is very, very easy to use. We don't need help from the design team to make good-looking surveys and forms. I like that we can embed the tool right into our existing landing pages, rather than sending them to an external site so we can control the user experience 100%. I also really like the personalized aspect of it, where we can pull in the user's answers for later questions - that is something that we've found lacking in other, more expensive software systems of a similar type. And it's very cost-effective which is the cherry on top.

Cons

I don't love the 'results' view. I would really like to see more data analysis features/aggregated results rather than having them all listed individually. There is the option to export to Excel and do it yourself, but I'd really be happiest to have analytics tools (like in SurveyMonkey) right in the browser and easily usable/accessible.

Review Source: Capterra
 

Ryan from Frontline Education

September 2017

September 2017

Simple, beautiful forms that can be used in a wide variety of ways.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It's just so easy to use, and the interface is simple and attractive. Not too many options, yet not too few.

Cons

I realize this isn't what it's primarily set up to do, but I'd love to see a more robust calculator function that doesn't need to be set up manually.

Review Source: Capterra
 

Antoine from SchoolMouv
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Very good form software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's the best alternative when you want a more stylish form than Google form.

Pros

It enables to produce some really stylish forms easily. You can personnalize almost everything and also add a Stripe connection, which is quite useful.

Cons

The URL modification to erase the name of typeform is only avalaible in the most expensive plan. It's the only default I've find so far !

Review Source: Capterra
 

Tim from Springbuk
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

LOVE LOVE LOVE the interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Out-of-the-box, sharable forms. No need to bug designers or developers to "make it pretty."

Pros

The interface is sleek and nice. Absolutely love it. I'm usually embarrassed by the design of "out-of-the-box" form solutions, but Typeforms always look GREAT.

Cons

Functionality is a bit lacking. Other form solutions tend to have more smart logic built in, but between their Zapier integration and baked in functionality, it still does 99% of jobs.

Review Source: Capterra
 


July 2017

July 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ticks all the boxes. Very useful bit of kit at a fair price. Lovely interface. Seamless and persuasive. there's no competition to match it. Makes interactions with customers meaningful

Pros

Nice user interface.

Cons

None it's a really great product

Advice to Others

Go for it. It works!

Review Source: GetApp
 

Dan from TUNE
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Beautiful alternative to the norm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the easy to use templates, the advanced survey logic, and the easy of use (especially the mobile-friendly!) Love Sharing Typeforms instead of Google forms. Zapier integration makes it even easier to use them across many different areas.

Cons

The reporting feature is a bit lacking. There are also a few question types that are missing, and it is frustrating that 8 options are required for a drop-down selection.

Review Source: Capterra
 

Elissa from Pronoun

July 2017

July 2017

Beautiful, easy forms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The forms are really beautiful and look much more attractive and appealing than standard forms. They're even fun to fill out. They're easy to set up and the logic jumps are a useful feature, allowing you to customize the form users see based on their answers.

Cons

I wish there were more ways to customize how the forms look. We've sometimes run into question types we can't actually set up on Typeform. We have to use another service (Zapier) to export the responses into Google Sheets.

Review Source: Capterra
 

Allicia from Alabaster Jar Photography

June 2017

June 2017

Get rid of any form app you have for your site and replace with Typeform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Typeform has finally helped me get a form application for my website that matches my style and look. It's so clean and SO easy to fill out. There's no overwhelm in seeing all the questions you're to answer in a row, but rather it prompts you question by question. The platform is sleek and so easy to navigate. I would recommend Typeform over any other form application out there.

Cons

I don't have much negativity, it takes a bit of knowledge to get it set up on your site if you're using a Wordpress or Squarespace platform, but they help you walk through it so it's not too difficult.

Review Source: Capterra