Typeform Software


 

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey responses in real time. The product also offers collaboration, which allows users to create tasks for surveys, assign them to people and share the survey findings.

Support is offered through an online knowledge base.

 

Typeform - Mobile view
 
  • Typeform - Mobile view
    Mobile view
  • Typeform - Rating scale question
    Rating scale question
  • Typeform - Select image question
    Select image question
  • Typeform - Multiple choice question
    Multiple choice question
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

80 Reviews of Typeform

 

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Software Advice Reviews (7)
More Reviews (73)

Showing 1-7 of 7

Rita from Maxim Software
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

No doubt it's beautiful!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is the easiest and prettiest survey I ever used. Even if you don't use any template, starting from a blank is a breeze.

Cons

Well, it's not free. At least not completely. Most of the time I need to use logic, so you have to pay. No logic for free.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Customizable and easy platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is Elegant, has a clean design and interface, especially on the taking aspect with good customization options.

Cons

Qualitative analysis is not present. Would love to see word clouds or some other equal treatment in and the logic can take a bit to master the first time.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Quick and Easy Way to Get Feedback from Employees

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Typeform is a great little piece of software that easily allows our HR department to enlist feedback from our employees by creating various types of surveys. They have many survey templates to choose from, or it is very easy to create your own. It's also easy to download and view metrics from each survey, as well. Overall, a great product.

Cons

Typeform upgraded their software a few months ago, and I find the new interface a little more difficult and confusing to navigate.

Review Source
 
 

Santosh from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great for data comparisons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Typeform allows you to collect information in a survey format and displays all collected data in a spreadsheet-style page for comparing and analyzing data.

Cons

There is no way to view a single user's data entry as a one page form or document, it always goes into a spreadsheet.

Review Source
 
 

ken from salesforce
Specialty: Hospitality
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Slick survey tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The UI for Typeform is very slick and visually appealing. It's got a step by step process on how to build forms as well.

Cons

The product needs to be integrated with more tools and software. Would like to see more options for data analytics and reporting on responses

Review Source
 
 

Rebecca from NYC DOE
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Beautiful Design

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's also pretty easy to use, even if you're someone who has no background or experience with this.

Pros

The most obvious benefit of Typeform is its design and aesthetics. It creates surveys that are visually appealing and has a nice layout where you only see one question at a time, keeping the survey-taker from getting overwhelmed.

Cons

To add more features, the price seems to be a little higher than what you can get with competitors.

Review Source
 
 

Elena from Eltrino
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great user experience for your customers and high-level support for you as a Typeform client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Typeform provides the best customer support ever. I'm impressed with their service.

Pros

Allows creating custom forms in an hour without involving web developers.
Various types of questions.
Logic map for questions.
Self-notifications.
Custom respond notification.
Good analytics dashboard

Cons

Restricted design settings
It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

Review Source
 
 
 
Showing 1-20 of 73


April 2018

April 2018

Top of the list for User Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very slick, modern, easy to use interface.
Saves time for creators. Saves time and has a 'wow' effect for first-time users.

Cons

Some limitations such as customization with the software and a high price, especially for sporadic users.


Review Source: Capterra
 

Joe from Subscription Catalyst

April 2018

April 2018

This is great for creating surveys

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you need to create a survey, this is a quick and easy way to go about it. These surveys are fun to create as well.

Cons

It is good for many surveys but no so great as a performance review platform. It would be nice if it had that functionality.

Review Source: Capterra
 

Chris from Tomodomo

April 2018

April 2018

Best in class, if you can afford it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For an easy, intuitive, and feature-filled form management software, Typeform is undoubtedly best in class. Its recently redesigned interface is top notch I love using it. It's genuinely fun!

Cons

The pricing is far too high for casual users. You need to seriously depend on it to justify the expense, especially at the higher tiers. Unfortunately, a number of features that are table stakes for most form software are tucked away in higher tiers on Typeform, like "redirect after submit" (how is it that this is only available on the highest priced tier? seriously!?). If you're someone who only needs a handful of forms, you can probably find a cheaper alternative that does more, albeit in a less elegant interface.

Review Source: Capterra
 

Sana from Independent Pharmacy

April 2018

April 2018

Visually appealing survey software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is quite easy to make an attractive survey form with minimal IT knowledge.
The ability to export to excel is very useful.

Cons

The pricing for the pro version is quite high, it might be useful to have an intermediate level which is priced at a slightly lower amount.

Review Source: Capterra
 

Laura from Hickety Pickety

April 2018

April 2018

I love it for the sleek and modern interface. My surveys look stunning and relevant to my audience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've been working as a market researcher for quite some time. It's proficient enough for mundane tasks, and overall I am impressed with the multitude of options it comes preconfigured with (you can use it for as little as a poll, or as trivial and amusing as a trivia quiz with immediate scoring, or as complex as a market research survey with logic answers). I love that Typeform has a live preview that allows you to see instantly what your typeform will look like. In my previous jobs I used to find it tricky to create modern, attractive designs on the softwares I was using at the time; Typeform proved to me that it's sleek, intuitive, and really modern; you can embed videos into the survey, you can embed it on your webpage, or share it directly via social media, and you have immediate access to the live responses. The reporting is basic, but hey, you can integrate it with your favourite apps via Zapier or Google Sheets if your wanted to do some proper analysis.

Cons

The URL of the generated survey captures the name as registered on the account. When I use it for various purposes, I don't like having that name show up, so I manually have to go into the account to change it every time if I create a typeform that would benefit from a URL that has resonance to my audience. The good thing is that changing the registeres name in this fashion does not affect existent active links; so you can change it over and over again. Having said that, in light of all the positives, it's not that big of a deal, but I'd appreciate the flexibility in editing my URL.

Review Source: Capterra
 


April 2018

April 2018

Great look and feel

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The look and feel of Typeform - both front-end and back-end - is great. It's really modern, which is important for us to reflect from a brand perspective.

Cons

I don't think the back-end is laid out as logically as it could be. Particularly the results section gets confusing to digest.

Review Source: GetApp
 


April 2018

April 2018

Elegant and beautiful easy to use forms

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Typeform makes it easy to create beautiful and effective forms - both internally and externally. It is very easy to use and set up.

Cons

The process for submitting the form is not completely clear and we have lost valuable data because of it.

Review Source: GetApp
 

Mariah from Self Employed
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Beautiful, streamlined surveying software that is easy to use and great at collecting data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy, user-friendly data collecting which helped me gain feedback from my audience and improve my digital products.

Pros

I love how easy and user-friendly this software is. I really like that you only see one question at a time so the survey-taker isn't overwhelmed with the number of questions they have ahead of them. I also really appreciate out modern, simple, and aesthetically pleasing this program is.

Cons

The only issue I have with this program is the price. Fees per month is more than the majority of my online software subscriptions and this is the least necessary of the bunch because of the number of free alternatives there are out there.

Review Source: Capterra
 

Marisa from Information Technology

April 2018

April 2018

Amazing tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It humanizes forms. It makes it very easy to make gathering information en masse in a very conversational way.

Cons

There's nothing that I dislike about Typeform. One thing I would love is to be to have a question type where the user can rank order the answers.

Review Source: Capterra
 

George Adrian from Bicycle Hostel

April 2018

April 2018

One creative and very interesting way to get responses to surveys or application forms.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love about it that it is dynamic, easy to use and let's users submit responses to surveys or application forms just by typing, without using the mouse. It allows you to put pictures instead of text answers, or even animations and icons. I did one travel habits survey and got over 250 answers, compared to the same survey applied through Google Forms with around 60 answers, so far more attractiveness.

Cons

It can be limiting sometimes in the way you form the questions and possible answers. Also, it can be a struggle to fully integrate it on some websites, even though on mine worked quite fine.

Review Source: Capterra
 


April 2018

April 2018

Beautiful forms with limited features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The forms look great, and are easy for the end user to fill out. The team that built this really focused on UX and took something that is typically ugly and painful and made it a pleasure to use.

Cons

The lack of address fields. An address field that validates zip codes, provides a list of states, etc is so typical on a form that not having this out of box is a deal breaker.

Review Source: Capterra
 


April 2018

April 2018

The best replacement for Google forms out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A better format to present forms on, it's more clean and organized than Gdocs, I specially like the responses view, it is more organized than a spreadsheet.

Pros

Having an organized report of the answers of any form is the best thing about Typeform, having email notifications and being able to integrate alerts easily on Slack.

Cons

You have to use Zapier in order to export the data to places like Slack. The process is not complicated through Zapier but it would be great if it could be done directly through Typeform itself.

Review Source: Capterra
 


March 2018

March 2018

Simple. Fast.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

* Typeform forms are SO. FAST. to create.
* The ability to personalize forms. Collect info like user name, then use that same information later on in the form.
* Logic and branching.
* We've used Typeform to create light surveys -- while the analytic tools aren't nearly as robust as, say, SurveyMonkey or Qualtrics, it does provide for a smooth, enjoyable experience for those answering the questions.
* We haven't used this feature yet, but the ability to embed a rating-scale question right into an email is pretty sweet.
* The graphical display of answers to questions is very useful. We've used this feature to create instant polls and it's worked like a charm.

Cons

* It's always very easy to tell when I'm using a form that was created with Typeform. More visual customization options, please!
* I wish the calculator function was a little more robust.

Review Source: Capterra
 

Greg from Candid Campus Tours

March 2018

March 2018

Typeform's Free Service is Absolutely Incredible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Amazing design. I have to use a better designed form.
- Great integrations. Typeform can be integrated with Zapier, which basically means that Typeform can be integrated with every other hip technology out there. Want a slack message when a new form is filled out? Done! Want your Trello boards to update with form information? Alright!

Cons

Though the free version does a lot, the paid version does add a bit more. The paid version is great, but can be hard to justify unless you are getting a ton of responses. As someone who uses forms to do customer intake, my business is not at the point where I can validate a /month form. I opted for Ninja Forms for my customer side instead, but still prefer Typeform for all business side form information.

Review Source: Capterra
 


March 2018

March 2018

Beautiful Surveys, Simple Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Typeform is very cheap for the features, and the surveys are fun and easy to use for end users. It has good customization features, and plenty of options for conditionals and payment processing.

Cons

Typeform API is not the most reliable, so be careful if you're using this as a frontend to your own data processing tools

Review Source: GetApp
 


March 2018

March 2018

Best survey tool for easy composing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Don't need some programming skills, just open and make some cool survey. Dataset is easy to download in csv, and you can integrate with your spreadsheet for automatic data import.

Cons

New version could be more faster. Sometimes I have a problem with putting the right question order when using question groups. I'm using typeform for a long now, and I belive that this will be unbuged soon.

Review Source: GetApp
 

Victor from Information Technology

March 2018

March 2018

Best form app

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Typeform is very easy to setup and use. It has a great variety of types of fields, but the best thing is the statistics. Typeform does great what it was made for - collect data and analyze it, presenting the data in an easy-to-read manner.

Review Source: GetApp
 

Brennan from The Bridge Church
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Love that Typeform is unique and stands out as a form builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing that drew me to Typeform and has kept me is its unique feel and flavor. It's ease of use on mobile platforms was also a big deciding factor.

Cons

Until the recent interface overhaul, the builder was slow, but that is fixed now. Now, it's just taking longer than expected to adjust to the new format.

Review Source: Capterra
 

Bartosz from 10Clouds
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Beautiful, simple and easy-to-use forms with many free features

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the new design which makes new forms so easy and duplicating old ones with changes even faster. It's fun to work with. Everything is well organized, from design to sharing and analyses. Easy to export as csv or xlsx.

Cons

It was difficult for me to see the real live preview of what the form will look like. I think analyses in the new version could be designed a little bit better, now the default view is very long and I have to scroll a lot.

Review Source: GetApp
 

Ruth from WCL

March 2018

March 2018

I've used it to create fun quizzes

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It's fairly intuitive to use, with lots of options for each question and answer type. It also stores all information on a spreadsheet including the IP address of the person doing the form so you can identify multiple entries from the same person.

Cons

It's quite limited when you want to do something more complex, and it is very time-consuming to set up/make changes as you have to set logic jumps etc for each part individually.

Review Source: Capterra