Typeform Software


Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey responses in real time. The product also offers collaboration, which allows users to create tasks for surveys, assign them to people and share the survey findings.

Support is offered through an online knowledge base.

Mobile view
Mobile view

Mobile view

Rating scale question

Rating scale question

Select image question

Select image question

Multiple choice question

Multiple choice question

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)



149 Reviews of Typeform

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 149 reviews

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

Great research tool

Pros

It is a cloud-based survey management solution. What is the best thing is that it can be suitable for business of any size. You can customize the questions the way your need to your business. Very important option is the availability for respondents to upload the file or attachment to their answer if they like. It is easy to view the results of the survey

Cons

Probably and only the price. If you need it on a permanent base it is OK. But for one time use it is not so suitable

Review Source: GetApp

Kristen from Universe.com

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

November 2018

Best survey platform I've seen

Pros

Typeform makes creating and taking surveys delightful, easy, and fun. I love the little interactions that help reduce the number of clicks.

Cons

After collecting feedback it would be great to see more stats and data on responses. As of right now if you want to get more granular you have to do a lot of manual work to uncover data.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

This is how all forms should look like

Typeform offers you a way to create great polls, quiz, everything for your form necessities. The best part is that it is not only great to create the forms but also when the user fills this forms they surely appreciate the offering of a great experience.

Pros

- A simple form creator, that offers tons of customization
- The forms created with it are just beautiful, and are surely one of the best experiences for the final user (the one filling the form)
- The user experience is one of the greatest, and it is far superior than the competition.

Cons

- Nothing much, just the limitations of the free plan

Review Source: Capterra

Pedro from Unilever

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Good tool for surveys

Was really good and I will continue using it

Pros

Really powerful free tool to do surveys. Very intuitive with a lot of different question formats to adapt and also the possibility to have different ways depending on previous answers or to add imagery to the questions.

Cons

I really miss the functionality that surveymonkey has to be able to send the poll to a certain demographics to gather insights quickly if you don't have an email list or visitors etc

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

November 2018

This Rocks!

Pros

I love the logic jumps and the calculator.

Cons

There is a little bit of a learning curve, but the quick help makes up for this.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Most beautiful interface to attract respondents for online surveys

Undoubtedly gives the best user experience while filling surveys. Drives people to give genuine responses.

Pros

1. Extremely easy to make. We just need to keep typing and the website automatically anticipates question and choice of responses.
2. Engages the audience with conversational surveys; Excellent design features; layouts are compatible with mobile, PC, tablets.
3. Can make the respondents upload files as attachments to an answer.
4. Can apply Forward Logic to generate next questions or survey endings basing on the inputs provided to previous questions.

Cons

1. Its a very expensive product and doesn't offer multiple versions to cater to the needs of various types of users.
2. Collaborative work for building surveys isn't possible.
3. Doesn't have statistical tools as inbuilt features to analyze responses.

Review Source: Capterra

André from XS Webmarketing

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

The most beautiful forms you can get

Pros

Form design and behavior are absolutely brilliant, what makes it easy and enjoyable for user to respond.

Cons

I wish there was a "pay as you go" plan.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

A nice tool to collect forms quite easily

A nice way to collect data and reviews without having to use Google.

Pros

What I like with Typeform is that it's more or less a MailChimp for forms: you don't need coding skills at all to make a form and to send it. Also, you can extract data very easily in a .pdf document, and you have an exact idea of the time used by the interviewed people to complete the survey.

Cons

The biggest problem I had is that you don't have an automated way to contact again all the people who did not answer or did not complete the survey at the first email sent. Also, the interface could be a bit more user-friendly (it's quite archaic, you can't drag and drop buttons...).

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great tool for surveys

Best tool for conducting surveys on the market. Even the free version is awesome!

Pros

The surveys are so easy to build and there are so many options of different types of questions, ratings and designs. Also, it's very easy to view the results of the survey. Love it.

Cons

Nothing, I like everything about Typeform!

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Surveys to the next level

Pros

The ease of use and variety of questions. The templates were visually appealing and, once selected, it was very easy to customize questions.
Using Zapier, we were also able to integrate responses with our Marketing Automation Platform (Pardot).

Cons

It's a bit limited if you're looking for something outside of survey/form usage. In our particular use case, we were trying to use the tool for a quiz. We were able to make it work, but I would have liked this functionality to be incorporated with their product.

Review Source: Capterra

Ron Elius from Ron Elius Santos Copywriting

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Knowing my future Customers’ has never been so conversational

I had an amazing experience using this!

Pros

Typeform’s take on UI and UX is outstanding. It’s so refreshing just like whenever I create Survey forms using Typeform, it’s like you’re already talking with your Prospects, Leads or Customers (If you really know what you’re up to and what you’re doing). This feature alone is a huge PLUS for every Marketers or Sellers since the dawn of Marketing and Selling Automation, the conversational feeling of knowing what, when, why, where, who and how you Customers, Leads and Prospects feel or experience had been gone for ages. Thankfully, Typeform had already broke that rule.

Cons

Because of Typeform’s great features, I particularly love learning the full features of any Software and maybe the learning curve I experienced using this Software is somewhat difficult because of its addicting UX. But that just me and I haven’t experienced any difficult experience.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Beautiful, easy-to-create forms

Pros

Typeform allows me to send my customers a preferences survey and allows me to embed that survey into my own website.

Cons

You can't access the survey's results from your phone. You have to access it from a computer.

Review Source: Capterra

Missy from IBM

Number of employees:  10,000+ employees

Ease-of-use

Functionality

October 2018

Typeform makes it so easy to create and complete forms!

Pros

I love Typeform's ease of usability and clearly curated progressive disclosure of form fields.

Cons

Nothing really comes to my mind immediately.

Review Source: Capterra

Thiago from Deer Designer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Love Typeform

I use Typeform every day and my business can't live without it. Tried many other solutions but kept coming back to it.

Pros

It's beautiful and simple. Can't get any better

Cons

I believe multiple uploads is a must have and that's missing.

Review Source: Capterra

Nishant from Zapr Media Labs

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

I could get my users fill more fields on the form

I am really looking forward to their philosophy for changing the way people look at the forms.

Pros

I am a very potential free user of this platform. I have been using it since its early days. So the reasons I have been using it are:
1 - It brings the conversational flow on the forms.
2 - Best for Surveys.
3- It looks beautiful and elegent.

Cons

Not a cons but they might have this feature of saving partial data.

Review Source: Capterra

Alistair from Talent i Ltd

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Typeform has made our online forms so easy to manage.

It's so much better than using usual html forms and has made the process simple and seamless.

Pros

We like the way it integrates so easily with our website and gives us the option to embed it in numerous ways. All the data can be distributed easily by forwarding onto multiple email addresses but also by linking it to other 3rd party apps such as Slack etc.

Cons

It was a quite a steep learning curve in order to set the forms up etc but is has since become easier when they updated it this year.

Review Source: Capterra

Samwel from Billbored

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

TypeForm Review

If I am doing research frequently and at the end I want to analyze data using Data Science tools such as pandas, this is the most appropriate service I will use.

Pros

● Very nice user interface. I have never filled forms that are as organized and beautiful as typeform forms.
● Navigation through the form is very easy and can be done in multiple ways.
● I love the fact that there is an API where all responses can be accessed and thus analyzed independently.

Cons

● Expensive. For one time users, you must upgrade the account to access more features even if you are going to use the services for a short period of time.

Review Source: Capterra

Mehdi from DAYA

Number of employees:  2-10 employees

Ease-of-use

Functionality

September 2018

Beautiful and UX forms easy

I used it to collect new potentials and reviews for a future product

Pros

Design easy to setup
A lot of fields available even on free plan
You also can connect this software with Zapier to simplify your process : payments, reservations, registration to an event etc

Cons

For the moment I disliked that in French templates are poor

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Typeform is Beautiful.

Overall, a very beautiful and throughout product and service.

Pros

I love typeform's beautiful interaction and styling. It's a fresh and exciting new take on the user data allocations and input.

Cons

The pricing of Typeform is the only complaint I have for the software, it's just a bit too high for some small or individual owners like myself. A mid-tier between the free and full featured would be nice, or perhaps adjusting the free feature set.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

September 2018

Great form software!

Pros

I love the ability to customize so much about your form. I use type form as a brief for my team and I am able to make it so full sections are skipped based an answer. This cuts down time an annoyance to the person actually filling out the form.

Cons

I wish there were more ways to export your answers directly from type form. The only option is to go through Zapier and there are a lot of question types and formatting that dont transfer over.

Review Source: Capterra

Displaying 1 - 20 of 149 reviews