Typeform Software


 

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey responses in real time. The product also offers collaboration, which allows users to create tasks for surveys, assign them to people and share the survey findings.

Support is offered through an online knowledge base.

 

Typeform - Mobile view
 
  • Typeform - Mobile view
    Mobile view
  • Typeform - Rating scale question
    Rating scale question
  • Typeform - Select image question
    Select image question
  • Typeform - Multiple choice question
    Multiple choice question
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

117 Reviews of Typeform

 

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Software Advice Reviews (9)
More Reviews (108)

Showing 1-9 of 9

Pooja from PlexusMD
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Eye Pleaser!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have recently started using Typeform and until now experience is good. I have used Google Forms but there is not much of customization options but in Typeform you can beautify your forms easily and make it look eye pleasing.

Cons

It has some logics needs to be added while making your form. But that is totally upto you. Plus the free verison has limited custom options.

Review Source
 
 

Jeel from PlexusMD
Specialty: Health Care / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Easy and Effective!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

In general, I really enjoy using Typeform and it has made life much easier in many ways. So I give it a big thumbs up!

Pros

The best thing I love about Typeform is that it's so effective because it looks so good and the work is done in minimum time. Another thing I like about it is its interface, it's so easy to see and add the logic jumps, the hidden fields, etc. It makes life much easier because of that. Another thing I like it that it has so many features that we can use to make our forms work in the most efficient way. I aslo love the way the summary of responses is given - makes it easy to analyse.

Cons

I did not find many cons while working with Typeform. But here are a few things I noticed:
1. It gets a little slow at times and might take a while to respond.
2. Sometimes even when no changes are made, it shows that someone else has made changes and the last few changes that are made by you get undone.

Review Source
 
 

Rita from Maxim Software
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

No doubt it's beautiful!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is the easiest and prettiest survey I ever used. Even if you don't use any template, starting from a blank is a breeze.

Cons

Well, it's not free. At least not completely. Most of the time I need to use logic, so you have to pay. No logic for free.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Customizable and easy platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is Elegant, has a clean design and interface, especially on the taking aspect with good customization options.

Cons

Qualitative analysis is not present. Would love to see word clouds or some other equal treatment in and the logic can take a bit to master the first time.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Quick and Easy Way to Get Feedback from Employees

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Typeform is a great little piece of software that easily allows our HR department to enlist feedback from our employees by creating various types of surveys. They have many survey templates to choose from, or it is very easy to create your own. It's also easy to download and view metrics from each survey, as well. Overall, a great product.

Cons

Typeform upgraded their software a few months ago, and I find the new interface a little more difficult and confusing to navigate.

Review Source
 
 

Santosh from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great for data comparisons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Typeform allows you to collect information in a survey format and displays all collected data in a spreadsheet-style page for comparing and analyzing data.

Cons

There is no way to view a single user's data entry as a one page form or document, it always goes into a spreadsheet.

Review Source
 
 

ken from salesforce
Specialty: Hospitality
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Slick survey tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The UI for Typeform is very slick and visually appealing. It's got a step by step process on how to build forms as well.

Cons

The product needs to be integrated with more tools and software. Would like to see more options for data analytics and reporting on responses

Review Source
 
 

Rebecca from NYC DOE
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Beautiful Design

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's also pretty easy to use, even if you're someone who has no background or experience with this.

Pros

The most obvious benefit of Typeform is its design and aesthetics. It creates surveys that are visually appealing and has a nice layout where you only see one question at a time, keeping the survey-taker from getting overwhelmed.

Cons

To add more features, the price seems to be a little higher than what you can get with competitors.

Review Source
 
 

Elena from Eltrino
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great user experience for your customers and high-level support for you as a Typeform client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Typeform provides the best customer support ever. I'm impressed with their service.

Pros

Allows creating custom forms in an hour without involving web developers.
Various types of questions.
Logic map for questions.
Self-notifications.
Custom respond notification.
Good analytics dashboard

Cons

Restricted design settings
It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

Review Source
 
 
 
Showing 1-20 of 108

Steve from RP
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Very streamlined forms that are easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent web forms with increased conversion rates.

Pros

I love this product - the forms are clean and clear, making them very easy to use. Our conversion rates have increased a fair amount since replacing our old website forms.

Cons

The cheaper paid for subscriptions could be more feature rich. The customisation features could also be expanded.

Review Source: Capterra
 

Ryan from Epworth UMC

July 2018

July 2018

Typeform has been a great source for gathering information

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Typeform has an absolutely beautiful and intuitive design about its forms. Never have I like answering questions an online form before I first encountered typeform.

-Type from is super easy to use
-Intuitive
-Tons of features and options
-exporting data is a simple and clean process.

Cons

The free plan is great and I like the paid version and all the option you get with it. But the price point does feel a little high.

Review Source: Capterra
 


July 2018

July 2018

Great Survey Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Send surveys

Pros

The software offered unique survey experiences that were out of the box and not just cookie cutter. The elevated user experience resulted in more survey responses and better data.

Cons

Some of the features like the logic are not intuitive and take time and research to figure out. The UI at times can be too slick to be useful.

Review Source: Capterra
 


July 2018

July 2018

Best form software out there, but expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is the best form software hands down from a user experience standpoint. They truly nailed it. It makes it much easier to collect information and the conversation rate on questions is much higher than competitors.

Cons

It can be very expensive as you try to scale and add features. It's also not super intuitive to set up on the admin site, but it's also not too hard.

Review Source: Capterra
 

Ruth from WCL

July 2018

July 2018

Beware - you may need to pay for life!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Making a plain form is fairly straightforward, and you can make quizzes but it does take time to get the logic jumps sorted.

Cons

We decided not to renew our subscription as we weren't making quizzes much anymore, only to be told that the quizzes we'd already made would stop working! So we need to keep paying otherwise anyone trying to do them would just see an error sign! This is something that was not made clear to us when we selected this software.

Review Source: Capterra
 

Mateusz from picksaas.com
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great, modern way of collecting data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really simple to set-up, well-designed, free version to use, can be easily connected with other applications.

Cons

Sometimes, the animations might slow down the user experience, limited options of forms' customization.

Review Source: GetApp
 

Jack from Deluxe

July 2018

July 2018

Great survey and forms software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It may seem another survey website or another form builder, but Typeform is better design for the administrator and better suited for the user, with mobile viewing being a breeze.
You also can have a feel of it be customizing templates and finally building your own forms.

Cons

This software is made to look and feel good for a user, it is for serious digital marketers and it should be more price than other tools.

Review Source: Capterra
 


July 2018

July 2018

Best survey app in the whole world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've made a big research on the software to make surveys and it's the best I found! It has such a nice design (which was recently updated) and all the features you might need to make up a research and analyze the results. Bravo!

Cons

I guess sometimes a user who's taking our survey doesn't press the finish button so it's not saved. So this process could be improved. As for everything else, it's perfect!

Review Source: Capterra
 

Brian from GSC

July 2018

July 2018

Another online survey software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Used a free trial of the software, looks to be another online survey software with many features available. Ability to show different questions based on customer's responses is good.

Cons

Looks to be another survey software without any great distinction to set it apart from the rest. Also, works on a paid subscription model hence not too keen on it. Great Customer support however.

Review Source: Capterra
 

Kate from Alongside (Formerly Qimple)
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

This is what all forms should feel like.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Conversational forms is how they position themselves - and they nail it.

The free use is ample for most - but if you want conditional forms, the paid subscription is well worth it.

They integrate with many useful tools, though it is very powerful on its own. The preview tools are top notch, and creation is intuitive enough even my mother can do it easily!

It's worth filling out a sample Typeform to really understand the difference that your users will experience.

There are many wonderful uses, and they have great templates to get you started.

They'll host the form on a page for you, or you can easily use an embed code to have it show on your own pages.

If you are conducting a survey, collecting feedback - or even just generally needing to place a form on the internet - take a moment and consider Typeform. (You can explore everything you need for free, without being hassled to pay)

Cons

I've said it about other products - but I mean it the most with this one! There are no cons. Really - go check it out.

Review Source: GetApp
 


July 2018

July 2018

A simple tool for getting the answers out of your customers.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's simple to set up - no elaborate subsections and time needed to set a survey up is really short. Awesome if you want to give an idea a quick try - you won't need much time with Typeform.

Cons

The UI and design of the forms looks outdated. For some this may be an old, vintage feeling, but I feel that this is something that may be off-putting and potentialy decreasing answer volume from your customers.

Review Source: GetApp
 

Zee from The App Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great for surveys and questionnaires

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Perfect for feedback forms, surveys, questionnaires, and whatever else where you need to ask someone a few questions.

Pros

- It can be integrated with HubSpot CRM now (so you can ask your clients to fill out a form and the answers are automatically added into their according files)
- It's easy to set up and very pleasant to use for both the admins as well as for the users
- Many customizable features that make filling out the form a great experience

Cons

- sometimes the form might be seen as being too long because each question takes up a screen of space. However, the ease of use minimizes this issue.

Review Source: Capterra
 

Connor from TestingMom.com
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Simple survey experience in a clean and modern interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to create survey questions and collect answers. We used them for market research as well and results were obtained the day after the survey was finished, so turn around time was almost instant.

Cons

Some advanced logic was not possible. I believe it was a ranking question that we had to use a work around and ultimately eliminate due to it not being intuitive. It's a great start but needed a little more functionality.

Review Source: Capterra
 

Sean from Traders Edge Group

June 2018

June 2018

By far the best interactive lead-quiz software out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me to sort and manage customer data better and it helps customers to be more forthcoming with their questions and information.

Pros

I like everything. I like the integrations. I like the ease of designing templates. I like how changes can be viewed and made ad-hoc. I LOVE the logic jumps and how everything is laid out to make the process of creating a lead quiz or survey very straight-forward. I'm amped about Typeform!

Cons

I don't like that I have to get the most expensive version to remove the typeform branding. That sucks.

Review Source: Capterra
 

Jennifer from EOTB

June 2018

June 2018

Beautiful forms & easy to create

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

These forms are easy to use (both for the creator & user filling it out), customizable with look, & beautiful on the eye.

Cons

Typeform has done everything I've needed, even on free (basic) account. I have no cons in mind for using this product.

Review Source: Capterra
 

John from ACU Innovation Foundry

June 2018

June 2018

Super clean and elegant forms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

They user interface is hands down the cleanest and nicest to work with. Both in form creation and answering the forms. They have a great set of tool for free and the paid ones are really nice. They even let you create forms with the paid features just to see what they look like.

Cons

It would be nice to have some more options for viewing and exporting the results but for our use everything has been great.

Review Source: Capterra
 


June 2018

June 2018

The best forms tool in the market!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User experience, Survey Organization, Payment collection

Pros

Using the tool (whether as a end user filling a survey or creating one) is a joy that is unparalleled. The tool moves so fluidly and languidly from one question to another that it is an utter delight to fill forms. The tool also allows embedding images and videos which I use all the time. The company is very responsive and always open to listening to ideas about new features. They have also provided great support in answering my queries.

Cons

The tool exports to excel, it takes a lot of formatting to make the export legible. Also the summary results visualizations in TypeForm is quite basic. I have seen other tools like SparkCharts tackle this better.

Review Source: Capterra
 


June 2018

June 2018

Very good functionality at a low price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The tool offers basic but more than sufficient features on their free plan which is great.
The interface is really intuitive and you can move around and create your survey with little to no experience in this.

Cons

It lacks some very useful features that other tools offer, such as exporting results as .xlsx or launching a survey through different channels.
Also, since the hosting is based in the US it is not GDPR compliant, which can be an issue if you are planning to launch a survey in Europe.

Review Source: Capterra
 


June 2018

June 2018

They changed the way we know forms and surveys

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I never thought forms can get to this level of perfection ever. Their amazing design make us appear professional before our clients.

Cons

They should add more features so that we can fully rely on them in making our forms and surveys instead of using others like google forms or survey monkey.

Review Source: Capterra
 


June 2018

June 2018

Online Form Survey, highly customisable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple and intuitive. At first login, proper steps and guidance is given. Tyepform also has extensive features, ability to upload documents,sync to google sheets. API linkages are plentiful as well.

Cons

Slow loading time on the website. Was not able to access certain pages due to slow loading time, hopefully a short term issue. Otherwise, good so far. Cost is a little high per month though.

Review Source: Capterra