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Typeform software

135 reviews(4.5/5)
135 reviews(4.5/5)

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite.

Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question.

Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey responses in real time. The product also offers collaboration, which allows users to create tasks for surveys, assign them to people and share the survey findings.

Support is offered through an online knowledge base.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

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135 Reviews of Typeform

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  • Alistair from Talent i Ltd

    Number of employees: 2-10 employees

    September 2018

    Typeform has made our online forms so easy to manage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's so much better than using usual html forms and has made the process simple and seamless.

    Pros

    We like the way it integrates so easily with our website and gives us the option to embed it in numerous ways. All the data can be distributed easily by forwarding onto multiple email addresses but also by linking it to other 3rd party apps such as Slack etc.

    Cons

    It was a quite a steep learning curve in order to set the forms up etc but is has since become easier when they updated it this year.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Samwel from Billbored

    Number of employees: 2-10 employees

    September 2018

    TypeForm Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If I am doing research frequently and at the end I want to analyze data using Data Science tools such as pandas, this is the most appropriate service I will use.

    Pros

    ● Very nice user interface. I have never filled forms that are as organized and beautiful as typeform forms.
    ● Navigation through the form is very easy and can be done in multiple ways.
    ● I love the fact that there is an API where all responses can be accessed and thus analyzed independently.

    Cons

    ● Expensive. For one time users, you must upgrade the account to access more features even if you are going to use the services for a short period of time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mehdi from DAYA

    Number of employees: 2-10 employees

    September 2018

    Beautiful and UX forms easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I used it to collect new potentials and reviews for a future product

    Pros

    Design easy to setup
    A lot of fields available even on free plan
    You also can connect this software with Zapier to simplify your process : payments, reservations, registration to an event etc

    Cons

    For the moment I disliked that in French templates are poor

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Typeform is Beautiful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, a very beautiful and throughout product and service.

    Pros

    I love typeform's beautiful interaction and styling. It's a fresh and exciting new take on the user data allocations and input.

    Cons

    The pricing of Typeform is the only complaint I have for the software, it's just a bit too high for some small or individual owners like myself. A mid-tier between the free and full featured would be nice, or perhaps adjusting the free feature set.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    September 2018

    Great form software!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love the ability to customize so much about your form. I use type form as a brief for my team and I am able to make it so full sections are skipped based an answer. This cuts down time an annoyance to the person actually filling out the form.

    Cons

    I wish there were more ways to export your answers directly from type form. The only option is to go through Zapier and there are a lot of question types and formatting that dont transfer over.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mike from Marketing & Advertising

    Number of employees: 2-10 employees

    September 2018

    Most Beautiful Form Builder on The Market

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Use it for application forms for online programs. Can customize the images and colors to align with brand identity and can structure the questions to make it feel personal. Great logic leap tool as well.

    Pros

    I love the form builder. It's incredibly intuitive.

    Cons

    Can take a little time to get the hang of because you can do so much more than most form builders but once it clicks it's like riding a bicycle.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    One of the easiest to use and most user-friendly survey tools out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Typeform is a breath of fresh air compared to other survey tools like SurveyMonkey or Google Surveys. It's so simple to set up a survey, and the user experience is so much better than other tools. We found our conversion rates (# of competed surveys) skyrocketed when we switched to Typeform.

    Cons

    The only con I've found is that you don't have a ton of options for things like embedding a survey into a page or email. If you have some basic developer skills though you can manage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 201-500 employees

    September 2018

    Sleek and easy to use surveys

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It's very easy to set up a new survey or a form. Just log in, start a new project, add your questions, and you're done! You can share your completed projects online or send them to your customers.

    Cons

    I wish they would add an ability to be notified about every response to your survey and a new completion of your form.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Great free tool for doing surveys

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Use Typeform for the first surveys you make. This tool is even compatible with some of the firewalls and standards from the financial industry which Google's equivalent for instance is not.

    Pros

    Typeform has a great free version to make surveys. It is intuitive and you can quickly setup surveys and also change the order afterwards. Great UX.

    Cons

    Not much negative to say. Some of the paid features would be good to have in the free version, but I think the free version works so well, and I seldomly need the paid features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Serhii from UPTech Team

    Number of employees: 11-50 employees

    September 2018

    Typeform review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Super easy to use, nice design, now filling the forms is interesting

    Cons

    Hard to say how they can improve this product! Maybe to do it more customizable, but then it can lose it's simplicity

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Piotr from Bumper Ball | Team-Building | Best Stag & Hen Party Ideas in Krakow

    Number of employees: 2-10 employees

    August 2018

    Good for surveys and registrations

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I use it for event registrations - very helpful and powerful.

    Pros

    Attractive interface for users, conversation like form

    Cons

    There is nothing I dislike about the software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Karleen from Studios Group Martial Arts Ltd

    Number of employees: 11-50 employees

    August 2018

    Not Bad

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The free forms were definitely helpful when we began using Typeform . There were a number of free from choices were pretty decent and easy to use.

    Cons

    Setting up some of the forms that required payment was a little challenging. At the time I was using Typeform (2017 - early 2018) it appeared that I didn't have the option to create a proper order form with payment totals without having an account with Stripe (or the like) . I would have liked to have the option do give my clients their totals with the option to pay at the office, get sent an invoice from my accounting software or send a e-transfer.

    Unfortunately, when Typeform updated their program, increased their fees and required it's users to try to figure out their new layout and such, I did not have the time to learn this new format and therefore canceled my membership and let my marketing manager choose a program they find most beneficial.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Naveen from EON Creative

    Number of employees: 2-10 employees

    August 2018

    Easily collects information with amazing UI

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Pleasant experience in using Typeform !!

    Pros

    Fell in love with the simple design of the platform and the easy transition of the form. I really like using Typeform as the design used is pleasing and so I have a pleasant experience while filling out a form.

    Cons

    Nothing to unlike here, As I am a happy customer of Typeform who loves to use it for all of my purposes to gather information.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Stop creating boring forms - make them beautiful and fun

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to use. Creates beautiful forms for everyone.

    Cons

    the free version is limited by number of responses

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Wonderful, Modern Survey Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Typeform is great. I love their overall thought process when it comes to the end user experience and customer engagement. Their approach to surveys is much more conversational than their competitors which I find refreshing. Surveys are easy to build, the interface is modern, results are easy to download. Highly recommend for any business or individual needing to survey the market.

    Cons

    There could be a learning curve if you're someone who has never used a survey builder. I find that "question terminology" isn't always common. That being said, I think Typeform is easier to navigate than some of their competitors.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    The best tool for making surveys

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I'm so glad I found Typeform. It has lots of different designs and you can create your custom one. I did and always use the same so my surveys look very professional.

    Cons

    The free version does not include logic jump so I had to upgrade. Now, I have nothing to complain about.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Edwin from Footballshirts4all

    Number of employees: 11-50 employees

    July 2018

    Such a versatile tool with many hats!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A more engaged audience and better response rates compared to standard emailings. It's quirky when you wanted, and innovative, and has lots of applications so it's rather great value for money.

    Pros

    You could almost say that imagination is the limit when it comes to Typeform applications. I like most the fact that it helps engage with the brand's communty in fun and innovative ways: quizzes, surveys, sign-ups, invitationse etc.... The customisation and branding preservation works great. And you can integrate it with Slack to get messages, notifications or periodic digests directly within Slack.

    Cons

    It's a tool that once you invest it, you can use over and over again for so many purposes. It's like a first aid tool in a sense; I can take it with me into so many projects and venture that I gain too much benefit to complain on small issues.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Janice from Real Estate Group

    July 2018

    Easy to use, wide variety of visual design, professional product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    They make it really easy to manipulate your questions, so you can develop as you go along. That flexibility is nice. They also offer easy ways to personalize the appearance of your survey page, so it's easy to brand, or keep anonymous, whatever you're going for.

    Cons

    I find the dashboard to be a little cumbersome, but it's still workable. I have yet to have any connection with customer service, so I can't comment on their utility.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Steve from RP

    Number of employees: 11-50 employees

    July 2018

    Very streamlined forms that are easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent web forms with increased conversion rates.

    Pros

    I love this product - the forms are clean and clear, making them very easy to use. Our conversion rates have increased a fair amount since replacing our old website forms.

    Cons

    The cheaper paid for subscriptions could be more feature rich. The customisation features could also be expanded.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ryan from Epworth UMC

    July 2018

    Typeform has been a great source for gathering information

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Typeform has an absolutely beautiful and intuitive design about its forms. Never have I like answering questions an online form before I first encountered typeform.

    -Type from is super easy to use
    -Intuitive
    -Tons of features and options
    -exporting data is a simple and clean process.

    Cons

    The free plan is great and I like the paid version and all the option you get with it. But the price point does feel a little high.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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