All Flowdock Reviews
1-21 of 21 Reviews
Sort by
Art
Verified reviewer
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2021
next level chat tool
we use to have internal team chats + extra alerting from 3rd party services.
PROSI like the way how Flowdock connects the team chats with external alerts that can be setup easily in the app.
CONSit doesn't look as friendly as in slack, but again - way better than teams ;-) also the mobile app is slow sometimes.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2023
Our teams remain connected.
Flowdock has been a great help to our logistics company by simplifying communication between workers. Before Flowdock, I would have to make calls or go to the warehouse and dock in person to get updates about what had been sent out and what remained to be sent. Now, the warehouse managers and other staff can quickly and easily keep me informed via messaging on Flowdock.
CONSSo far, I haven't had anything to complain about. Whenever I noticed any problems, they were fixed quickly.
Adam
Online Media, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2020
It worked, but wasn't competitive
It was the convergence of tools and conversation, so effectively it did help. I always felt like developers could get more out of Flowdock than roles like mine, in Sales. I just used it for chatting with colleagues.
PROSIt did offer instant communication and it's best feature (compared to competitors) was it's notifications - which isn't really saying much
CONSThe app was very unstable on my Mac. I always had to use the browser version b/c the app crashed and was unreliable. The iOS app was probably worse than the Mac desktop app. That was a bummer - the app is vital.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2019
Good IM but needs a little more to compete with other IM alternatives
Very good IM option, user friendly, promotes communication, just needs to include more functionality out of the box.
PROSThe threading system in flowdock is very intuitive, the thread replies are not hidden within the general chat, but instead they are color coded, so you can quickly identify what/who you are replying to, and at the same time, your reply is visible to everyone in the chat, not only to the people in the thread, which promotes communication between every contact in the chat. There is also an option to add hashtags to the messages, that is very useful when you have to search for specific things in the chat history.
CONSA lot of functionality in flowdock comes in the form of an integration, you have to add plugins in order to do other things, like screen sharing, that could be already in the tool, like its competitors do.
Riswan
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Flowdock review
Easy to communicate and resolved communication gaps among the team. Everyone in the team is aware of what’s going on in the project and it helped our team to avoid some status meetings which saved all of us time.
PROSOur first collaboration tool that saved our mailbox capacity and encouraged our team to instantly resolve any clarifications without waiting for too long. It helps our remote team to collaborate easily with all other teammates.
CONSI don’t think a desktop version exist now for Mac. Browser based version is not so user friendly. Support by CA technology is limited now for this tool.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Nice way to collaborate
Overall pretty good at what it does. Allows conversations to happen where the whole team can see and interact with them.
PROSIt is pretty nice in terms of threading conversations and keeping multiple conversations separate so people can read an entire conversation together.
CONSWhen someone screws up and doesn’t people thread they are the only one who can fix it, but only if they do it right away.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
FUNCTIONALITY
3
Reviewed November 2018
The Diet Soda of Communication Apps
It's a fine option for certain companies I'm sure. I mean when mandated it's a useful communication platform where people can get work done and build relationships. I just have had a horrible mobile experience. From receiving notifications about new messages that when I go to read causes the app to freeze and crash, to being told while in the app there's a new app update and then not finding a new mobile update in my mobile app store. It's frustrating how the browser platform works well enough for me to want to consider the mobile app version, but then the mobile version makes me want to leave the software completely.
PROSI like the ability to sync the software with Amazon S3 to keep an archive of all conversations/files. The desktop/browser version of the product is useful and dependable.
CONSThe mobile app experience is really quite painful.
Rhondalynn
Verified reviewer
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2018
Good solid product
There is a lot to like - it is easy to streamline and organize team communication.
CONSI personally have had quite a few issues getting logged in via my iPhone every single time there is an update. That part is a pain in the backside. Not sure why the mobile set up is not as easy as the desktop - browser or app.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The best Slack alternative out there
Flows were invented in this app basicallyVery lightweight design, nothing distractingQuite fast
CONSNative mobile apps always had some sort of delay with notificationsNative mobile apps weren't as good designed as desktop
Rachel
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Searching is Difficult, but No Other Complaints
I like that you can custom sort your Flows in the order you need. I like that you can close images/gifs. I like how all threads show in the flow, and they are color coordinated to distinguish them.
CONSThe search tool returned too many results. You had to know what key words to search for, and it didn't seem to return the specific phrase you typed, but rather returned all posts that contained any word in your query.
Adrian
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed May 2019
Great Value Slack
It has a dark theme. But now other software does too. So not really worth anything.
CONSThis is the "great value" (read: Grocery store brand) of software. Its cheaply thrown together, it has none of the great developer features like slack does. All the plugins it says it has, have not been maintained in a very long time so most of them don't work. You are constantly barraged with notifications since it does not have granular notification options. This software is horrible.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
If Flowdock is cheaper than Slack for your organization, go with it.
It's the same features and functionality as Slack with the brand recognition for a cheaper cost.
CONSNothing, it works well at a cheaper cost. Which is efficient and okay for most small-medium organizations. I'm not sure how well it would scale with support.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed March 2020
Good product, but not as many features as competitors
You could customize a lot of the features of Flowdock to allow you to make this work for your organization.
CONSOther software does the same thing, and more easily. Plus there is no native video chat available.
Trey
Verified reviewer
Program Development, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
Decent Communication Tool
Web, desktop, and phone applications Threading of messages Rethreading when you thread fail
CONSLack of multi-individual direct messages All messages of all threads showing up in the flow timeline
Emilio
Verified reviewer
Internet, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2019
Interesting yet simple IM client.
It is a web-based solution, so it can be accessed from anywhere. Threads are easy to follow.
CONSEmbedding web-content is not as well implemented as on other solutions (slack).
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
A very good communication tool
A very good communication tool
PROSWe are using flowdock for communicating with our onshore counter parts. It helps faster execution time without any delay in getting a reply compared to email. All team members will be on same page which is a great advantage.
CONSSearch is a bit confusing and should be better if we have more filters
Mike
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2018
As good as slack
Very easy to use, lots of api features to connect with other apps, just as good as slack in my opinion.
CONSThe mobile app crashes every so often, not sure why.
Lawrence
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2019
Everything all in one place (communication, integrations, and notifications)
I like how versatile the software is and how easy it is to use, at first you may think of it as just another chat application but in actuality it helps to make our teams more efficient by providing lots of integrations with different SaaS offerings. It also has the ability to search across those integrations which is great when you are on support and need to find something that happened in the past really fast!
CONSI have only used it a short amount of time, but I found that it can kind of get overwhelming when you have a lot of flows in the organization. For example, we have over 200 flows setup and it is a little bit hard to know which flow to open to find what you want.
Ben
Verified reviewer
Defense & Space, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY