All Circuit Reviews
1-25 of 42 Reviews
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Joris
Verified reviewer
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Circuit is my number 1 application for communication
The ease of use, the connection to our telephony platform (so that we can use it also as a normal phone) and the possibilities for integrations. I use it also for all small and bigger projects I'm involved and the way everything is located in one tool with a very good search functionality makes my work much easier.
CONSPersonally I miss the possibility to put a read message back to unread. In the mean time I use other options to create something similar, but it is not completely the same.
Geert
Verified reviewer
Telecommunications, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2019
Circuit : making the new way of work possible with little effort
A single pane of glass solution that encompasses all communications in a very intuitive manner. It's easy to collect all relevant "streams" (e.g. mail; meeting requests and notes, phone calls, chats, etc.) into a single folder. The mobile app is a perfect (and near stand alone) addition to your desktop application and allows seamless transition from deskbound to mobile working without hassle. Even swipe your phone calls (in the actual call !!!) from fixed app to mobile app withou interuption.
CONSCircuit requires an open mindset on how to organise your files. If you are depending on folder structure (folder within a folder) you'll be lost at first, but Circuit has an awesome search engine Circuit has more power and more impact when everyone uses it, so be ready to advocate the solution in your company and to have some use cases near.
Kevin
Railroad Manufacture, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2019
kind of ok when/if it works
I have all kinds of trouble with this program, below are my two most common problems. I'll have to dial in with my phone so I can hear and speak as well as be logged in at my computer so I can project for the meeting. One day it works fine then, the very next morning it tells me my log-in is invalid and does not let me access the meeting. I have to reinstall, come up with fresh passwords and I'm very frustrated, joining the meeting very late.
PROSThe idea of it working is great, the reality is very different.
CONSThe software package I work with is not reliable, one day it works, the next day it does not. And when it does not work, it takes 20~30 minutes and a bunch of passwords to get it working again although my meeting starts in 2~3 minutes.
Reasons for switching to Circuit
The company forced us to switch. Either Circuit still needs a lot of work or the way it is integrated with Siemens systems is very poor and overly cumbersome. I hate it!
Adam
Chemicals, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Decent app for routes, overpriced
Route optimization was good, paying extra to provide proof with a photo is awful
CONSPaying extra for a simple feature in order to prove service
Johan
Telecommunications, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Circuit collaboration tool
Perfect collaboration tool
PROSEase of use - even for novice users without training Ease of implementation
CONSNo possibility to create own shortcuts to favourite conversations
Reason for choosing Circuit
Far better integrated/all in one product
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
Collaboration tool for serious businesses.
Remote work and team management.
PROSCircuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace. It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners. It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company.
CONSI wish you could delete old conversations. I archive and keep my conversations organized, but there are some that would be just better to delete.
Marcel
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2017
Easy to use, and rich for a new product, can't wait to see what's coming! ;-)
Independence, easier to work with people in global teams
PROSEasy of use, integration of file sharing, desktop sharing, voice, video and offline conversation. No installs, works on a browsers on a PC. Do like the native client on iOS with callkit integration.
CONSNeed enhancements to manage large communities better. Need statistics for large communities. Need ability to have super admins to effectively mange large communities
CHANDRA
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2020
Craft users dream
I love the software on days when there is no interruption as this does not occur often, on those days I can create non-stop for hours.
PROSThe ability to be the versality of products. I have created earrings, shirts, outdoor mats, and coffee mugs
CONSThe site can be improved by limiting the interruptions and stalls while creating projects. Sometimes the software crashes in the middle of a project.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Review
Vide conferencing, screen sharing, outlook integration
CONSNo special cons regarding usage of circuit application
Hromadnic
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2017
excellent collaboration tool
group emails with attachments disappear, create private conversation with a colleague or more.
PROSuse on browser on any computer or laptop, mobile app, good for collaboration on teams, easy to find info from a previous conversation
CONSoutlook connector doesn't work sometimes, when press enter in a post not go to new line, does not see presence of a team in conversation - must go details
Francesco
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Great tool, I love the conversation structure and having all on all device on all time!
Best experience in handle evolving project with my team-mates. Less email traffic (and confusion). NO SPAM! Only focus on things that are important for me!
PROSI can find docs, infos, conversations, notes, ecc. everything inside a specific "room project". I love screen sharing and video as simple over every network. GREAT to have a call bridge features for every customer in just a few seconds!
CONSI can only "mute" and not "archive/delete" older or wrong things. I don't use the "notify" features... Not the best that I can not team-editing a docs in a shared screen (I prefer the google ways for docs opened in the same time by two or more people working on it)
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Comunicaciones Corporativas Eficientes
Excelente, llevamos ahi todas las comunicaciones dentro de la empresa y para comunicarnos con otras sedes a nivel mundial, de manera rapida y confiable
PROSLa calidad de las llamadas, las rapidas actualizaciones que hacen en corto periodo de tiempo, el manejo practico de la interfaz.
CONSConsidero que deberian incluir enviar mensajes de voz que se mas rapido para la comunicación para evitar tipear en la computadora.
Scott
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2017
Circuit is an excellent product that is extremely useful for us here at Nimans.
The ability to enhance teamwork, by bringing Voice, File Sharing, Video and much more into one easy to use platform across multiple devices.
CONSThe inability to delete conversations. Having an abundance of aged conversations in the left pane can be messy and could be organised much better with the ability to delete unwanted conversations.
Vendor Response
Thanks for your review and feedback, Scott! You can always leave or mute conversations so they don`t show up in your stream anymore. What we see with users that are more and more active on Circuit is that old conversations move down the stack very quickly. We are working to lift the limit to the number of conversations you can mute to >50.
Replied August 2017
Thomas
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
A professional tool for businesses. Better and more reliable than skype etc. Well integrated.
German based company, service hosted in Germany, not in US - a must for all companies that are subject to compliance! Good modern look-and-feel, easy-to-use. We tested it with our non-tech-staff and they instantly mastered in intuitively! Personal support from circuit at highest level. Competent, friendly and open for input and suggestions. We don't just need a tool, we need it to work reliably - circuit ticks those boxes for us.
CONSNo real cons. Some very special features that we need still under development, but that's actually a pro I guess.
Romina
Accounting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Más cerca gracias a Circuit
Se chatea en forma real, se comparten archivos, pantalla y reuniones
CONSEs lento al reunirse con varias personas en simultaneo
AbdulRahman
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2017
it is a great solution
daily connectivity and collaboration with others (business and personal)
PROSit works on any WebRTC enabled browser log everything share some files with other users recording
CONSthe full-screen mode is not border-less guest can not use the invitation link on mobile the quality of the picture is great but not like google hangouts or apple facetime
Daniele
Telecommunications, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2017
Good solution, needs some more implementation
Fit for smart working
PROSThe quality of video and voice, the easy way to organize conferences, the possibility to connect it with a communication system
CONSThe look, the missing integration between circuit and uc, the difficulty for partners to start selling circuit
Vendor Response
Thanks for your feedback, Daniele. Can you elaborate a bit on `the look`?
Replied August 2017
Hannah
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Circuit is a quick and efficient way to communicate with colleagues and associates
Easy to set up Easy to use Innovative Quick and efficient way to communicate with colleagues and associates Easily accessible
CONSOne of the things we dislike about this software is being unable to change the layout or delete existing conversations.
Jim
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Excellent product combines most used collaboration product into a single entity
Ease of use and persistence of information in a single straight forward user friendly interface. Easy team management and collaboration.
CONSVery few, not clear on transference of or data residency. It would be nice to be able to select region of data residency or restrict. Not sure if you can customise/rebrand to meet own internal marketing. To be honest I have not researched these elements in fine detail.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed May 2018
Good product, but still lacks some features found in other solutions
Nice, modern interface Integration with Outlook The possibility to have meetings with people who don't have the client installed
CONSCan't have multiple calls in the same time (on hold feature missing) The audio settings behaving erratic sometimes, I get the message that a microphone is not available, re-select it and it works fine afterwards...
Andreas
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2019
Good software for business meetings, if it works
Easy to use software, many functionalities. Easy to share your screen or only an application with the customer.
CONSIn our company with firefox it doesn't work stable, most of the time you are not able to connect. Therefor you have to use Google chrome, but with this application it works well! Sometimes there are some connection problems nobody knows where they come from.
Mike
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Circuit has revolutionalised the way I work - which has really surprised me.
Speed. I waste less time, get more done and can organise meetings across internal teams and guests so fast.
PROSAnywhere, when I want it, on the device I want it, WiFi or mobile, I can get my calls delivered to me 100% of the time
CONSI am now getting frustrated when people just don't seem to how powerful Circuit is. I can do more when they collaborate with me.
John
Telecommunications, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
An ideal tool for collaboration, helping me to work better with my dispersed sales force
I have greater collaboration with my dispersed sales force and also my supplier
PROSThe ability to screenshare and ad hoc add other Circuit users to the conversation, truly an excellent collaboration tool.
CONSnoticed a slight drain on my mobile phone battery while Circuit is open but is manageable and not unexpected with any piece of software such as this
Abdul
Verified reviewer
Telecommunications, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Unify Circuit the best all in one hosted fully unified communication system
all in one ease of use full of high end features
CONSunder marketed software. need more marketing and sales process for partners should be simple
Sander
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2018
Circuit is Amazing
the benefits of circuits are that u have 1 platform where u can do everything together with your partners and the more people use it the better it wil get...
PROSI like how easy it is to make a conference with partners.. also The telephony connector to my SBC!
CONSthe presence between circuit and my sbc ( osbiz x3 ) is not possible