# Google Chat Software Reviews, Demo & Pricing - 2026 > Review of Google Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/team-communication/google-chat-profile --- [Home](https://www.softwareadvice.com/) / [Team Communication Software](https://www.softwareadvice.com/team-communication/) / Google Chat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/team-communication/google-chat-profile/reviews/)[Alternatives](https://www.softwareadvice.com/team-communication/google-chat-profile/alternatives/) # Google Chat 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Google Chat 4.5 [(2384)](https://www.softwareadvice.com/team-communication/google-chat-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About Google Chat Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive. Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience. Google Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures. ## Google Chat User Interface ## Popular Google Chat Alternatives Main Product Google Chat 4.5 [(2384)](https://www.softwareadvice.com/team-communication/google-chat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.63Value for money - 4.38Customer support - 4.32Functionality Pricing Available upon request Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5255)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Alternative Product [Weave](https://www.softwareadvice.com/product/158992-Weave/) 4.3 [(670)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.46Ease of use - 4.10Value for money - 3.92Customer support - 4.28Functionality Pricing Available upon request Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13582)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6050)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month ## Google Chat Pros and Cons We analyzed 2,384 verified reviews for Google Chat to find out what actual users really think. Select to learn more Intuitive And Accessible Interface The platform is praised for its straightforward, user-friendly design. Navigation is simple, setup is quick, and even beginners find it easy to communicate and stay organized. Its clean interface and integration with other Google tools make daily communication efficient for all users. Integrated Email And Chat Google Chat lets users message colleagues directly from their Gmail inbox, reducing the need to switch between apps. This integration streamlines quick questions, keeps communication professional, and helps avoid cluttering inboxes with unnecessary emails. Collaborative Chat Organization Google Chat brings direct and group messaging together with organized threads, easy file sharing, and integration with Google Workspace apps. Users can pin important chats, create topic-based rooms, and access conversations across devices, making it simple to collaborate and stay connected. Limited Messaging Features Users note the lack of read receipts, message editing, and advanced threading, making it harder to track conversations. The interface can be unintuitive, and issues like spam, missing replies, and difficulty searching old messages are common complaints. Restrictive File Sharing Options File sharing is hampered by strict size limits, inability to send multiple files at once, and limited support for file types. Users often need to rely on Google Drive or other services for larger or multiple attachments, which disrupts workflow. Basic And Unreliable Video Calls Video calling features are seen as limited, with frequent issues like lag, poor audio and video quality, and participant limits. Users find the tools less robust than competitors, lacking options like screen sharing, virtual backgrounds, and easy group management. ## Google Chat Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## Google Chat Features - Popular features found in Team Communication Audio Calls Calendar Management Collaboration Tools Data Import/Export Discussions/Forums Mobile Access Search/Filter Third-Party Integrations Video Conferencing - More features of Google Chat Alerts/Notifications API Calendar Sync Conferencing File Sharing Progress Tracking Real-Time Chat Reminders Screen Sharing Single Sign On Task Management ## Google Chat Integrations Gmail Integration rated 4.9 from 75 reviews Google Drive Integration rated 4.8 from 50 reviews Google Calendar Integration rated 4.7 from 49 reviews Google Meet Integration rated 4.7 from 43 reviews Google Docs Integration rated 4.9 from 33 reviews Google Workspace Integration rated 4.9 from 22 reviews ## Google Chat User Reviews Overall Rating 4.5 Ratings Breakdown 5 64% 4 26% 3 7% 2 1% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.4 Functionality 4.3 AM Alexandra M. Verified reviewer Chemicals 2-10 employees Used monthly for more than 2 years Review source Reviewed May 2026 Convenient Chatting 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Functionality Pros: I love the ability to instantly chat with my colleagues within my Gmail. You can create group chats as well. Cons: Gmail users are sent an email and a Google Chat when there is tagged activity in Google Drive. The double notification can be a little annoying but that’s my only con! Read More VR Verified Reviewer E-Learning 11-50 employees Used daily for less than 12 months Review source Reviewed November 2024 Simple, seamless communication 4 Google Chat works well for basic communication needs and integrates smoothly with other Google apps, but it can feel a bit limited for more complex, feature-rich conversations or large teams. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: I like the tight integration with Google Workspace—easy to share files, access Google Docs, and stay in sync with team projects without leaving the app. Cons: It lacks advanced customization options and some more robust features, like full threading capabilities or deeper integration with third-party apps compared to alternatives like Slack. Reasons for switching to Google Chat We were looking for deeper integration with the Google Workspace. Read More VK Venkanna swamy K. Verified reviewer Consumer Services 10000+ employees Used daily for more than 2 years Review source Reviewed July 2022 Better after the update 4 Previously 5 Overall I would give 4 out of 5 and the app is trust worthy. Ratings Breakdown 4 Ease of use Previously 5 4 Customer support Previously 5 4 Functionality Previously 5 Pros: The notifications. In old version, I don't used to get proper notifications for calls. The updated version is really good and easy to use. We don't need to segregate the group chats and personal chats from now. This is one of the good options given by the developers and I love it The best thing in this app is we can now get the mail ids easily. In older version, it was hard to find a mail id when we get a message from an unknown user and now there is no such problem. additional option- Pin the conversation this was no there in old version. Easy to share photos, Gifs and easy to create meetings. One more best feature is we can easily organize our events in calendars. The font change option is good. Slide left to unread and slide right to pin really good. Overall the new version is very good Cons: I would love to see the below options which are currently not available in Google chat. 1. Voice messages 2.Private/Temporary chat option There is one more problem which the developer team has to look into- video calls. The video calls quality is not really good in this version. I was expecting a changeover but the quality of video calls are still the same. Read More LW Levin W. Verified reviewer Food & Beverages 51-200 employees Used daily for less than 12 months Review source Reviewed March 2026 Perfect chatting app 5 Overall experience customer support is great helps you with problems the schedule and calendar I love it Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: like Google Chat because it makes communication quick and simple. I can send messages, share files, and work with others in group chats It also connects with other Google tools which makes collaborating on projects easier Cons: One thing I dislike about Google Chat is that it can send too many notifications and sometimes important messages are hard to find in busy group chats Read More MG Mike G. Verified reviewer Computer Hardware 201-500 employees Used daily for more than 2 years Review source Reviewed December 2025 Great software, but can be even better with a good mobile app. 4 Overall I'd say gchat is solid. With good integration with google meet and calendar, it is a solid choice for business customers. Ratings Breakdown 5 Ease of use 5 Value for money 2 Customer support 4 Functionality Pros: Google chat is incredibly responsive and convenient. It is included in GSuite so relatively affordable compared to slack. The interface on the web is extremely polished and efficient. Learning curve is low, and feature is extensive. There are tons of integration that works with gmail and gcal. Cons: I think the customer service of Google can be improved. It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments. I also think the mobile app can be improved. The images are downsampled in such a fashion that it's barely readable. Read More MD Markell D. Verified reviewer Apparel & Fashion 2-10 employees Used daily for more than 2 years Review source Reviewed September 2025 Chat.Convenient. 4 I love it, it’s almost like another instant messaging app for me. I connect with my google contact effortlessly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It was a nice feature when you’re actually using a computer. Now it’s a mobile app as well, so it makes the transition easy. Cons: Sometimes the notifications are delayed, whereas on the laptop it’s almost instant. You have to have the actual app on your mobile devices for it now though. Read More Baylee N. Verified reviewer Telecommunications 11-50 employees Used daily for less than 2 years Review source Reviewed July 2025 Google chat review 5 I have used this for alot of engagement with employees, as we use mostly google suite products. It's useful especially for international travel. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I like the functionality of Google chat, its very easy to use and widely used among many. I like the access of it as well. Cons: There is nothing I can say about Google chat that I truly don't like. I think overall it's a great feature to have. Read More VR Verified Reviewer Education Management 2-10 employees Used daily for less than 2 years Review source Reviewed February 2026 Google is the best! 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use and access through google. Google is one of the most used sites today so it easy to contact others that have Google accounts. Cons: Other networks does not have access so you have to make sure other are Google users so you can communicate. Read More Nazım S. Verified reviewer Real Estate 201-500 employees Used daily for free trial Review source Reviewed January 2026 My Google Chat experiences 5 I use it very often and I'm very happy with it. I also recommend it to my friends. This makes them happy too. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's very simple for the end user. It's an easy-to-use program. The interface is especially user-friendly. I recommend it. Cons: I don't think it has any negative aspects. It's very easy and simple to use. It's easier than its competitors, in my opinion. Read More VR Verified Reviewer Real Estate 11-50 employees Used weekly for less than 6 months Review source Reviewed February 2026 Google chat good for the basics 4 Overall, it does the job and get it done correctly. Customizable options, no bugs or problems, and great customer support. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Google chat is a basic chatting system easier to use that other platforms and gives value for money. Cons: I would say that Google chat could use some updates in features and curb appeal as it seems a little dated. Read More Showing 1 - 10 of 2384 Reviews [See All Reviews](https://www.softwareadvice.com/team-communication/google-chat-profile/reviews/) ## Google Chat Popular Comparisons [Microsoft Teams vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/microsoft-teams/)[Telegram vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/telegram/)[Slack vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/slack/)[Connecteam vs Google Chat](https://www.softwareadvice.com/hr/connecteam-profile/vs/google-chat/)[Google Workspace vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/google-workspace/)[Google Meet vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/google-meet/)[Basecamp vs Google Chat](https://www.softwareadvice.com/project-management/basecamp-profile/vs/google-chat/)[Mattermost vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/mattermost/)[Asana vs Google Chat](https://www.softwareadvice.com/project-management/asana-profile/vs/google-chat/)[Pumble vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/pumble/)[Workplace from Meta vs Google Chat](https://www.softwareadvice.com/compare/165817-Workplace/vs/186133-google-chat/)[Microsoft Viva Engage vs Google Chat](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/yammer/) [Compare All Alternatives](https://www.softwareadvice.com/team-communication/google-chat-profile/alternatives/) ## See what companies are saying about Software Advice