About Google Chat

Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive.

Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience.

Google Chat comes with an application ...


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Supported Operating System(s):

Web browser (OS agnostic)

1,083 Reviews of Google Chat

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(718)

718

4 stars

(270)

270

3 stars

(81)

81

2 stars

(9)

9

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1083 results

July 2019

Alejandro from Omnia Salud

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

July 2019

Group chat with no extra cost if you already pay for G Suite

Pros

Nice and clean UI. Great search capability. Easy to set up web hooks to notify in specific channels

Cons

Does not allow threading, too few ready made integrations with common working tools, compared to slack

Reasons for Switching to Google Chat

The free version of slack does not retain history after 10000 messages, and we didn't want to pay extra money having google chat included in g suite package

March 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Chat, a communication tool made by Google

We use this product for formal communication purposes and it's a simple to use product and has a very good user experience, because it's easy to use and we are solving a lot of business problems. We choose this product because we find

Pros

Chat is a good tool for communication, it has a perfect integration with all the GSuite Environment, for the price is a very good tool because you can use it with Hangouts, Drive and Gmail.

Cons

The only con that I found on this product is the price. In a small business probably is going to be expensive if you have 10+ employers, because this product has a price per user.

Reasons for Choosing Google Chat

Because has a better price per user and with a low price we acquired this product that includes Chat, Hangouts, Gmail, Drive and all the products of the Google Environment.

December 2020

Gina from Northside ISD

Company Size: 10,000+ employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Easy Way to Communicate with Coworkers

Overall experience with this is a good one. After 14 years in the classroom this is definitely a very easy way to communicate with others, and make sure that you are not interrupting their class time with questions or needing to get a hold of them.

Pros

So simple to use and leave open in your Google account at any time. I often have chats up with my coworkers or students throughout the day for correspondence instead of email.

Cons

I really don't have any cons about this product. It's super easy to use, keeps things simplified, and is easy to use on all devices.

June 2020

Gaurav from Gordon Food Service

Company Size: 1,001-5,000 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

June 2020

Online conversations made easy

Chat with Google has enabled my marketing team to be more interactive and real time on common web projects. Calls which previously used to be discussion forums have now become working sessions. The hassle of documentation and email exchange has been replaced with real time takeaways and actions. Work from home is now a reality. Chat app if installed in a smart phone makes text, video or audio exchange a breeze. In a nut shell, Chat is seamlessly integrated with other Google tools which makes us more efficient.

Pros

I use Google Chat to remotely engage with my marketing team and consultants. Using Chat I am able to see messages while I am typing an email within my Gmail account. Once I set-up a conference call to discuss campaign performance or implementing a new tag, Chat is automatically activated during the call. So, my favorite feature is the ability of Chat to seamlessly integrate with Gmail and Google Calendar. Additionally, with the click of a button I can share links, images or videos and create Chat rooms. So, it helps me collaborate productively with product owners, web developers and marketing specialists. Hence, driving high ROI.

Cons

Chat by Google needs high random access memory and high speed internet to function. If there is not enough RAM or there are lots of Google Chrome tabs which are consuming the available RAM, Chat will lag in response time or slow down. When using a smart phone, Chat works well only if its mobile app is downloaded which again takes high phone memory. New users or non-IT employees who are not familiar with G suite, have a learning curve. So, adoption rate is low for non-Google users.

September 2020

Cory from Automotive

Company Size: 2-10 employees

Industry: Automotive

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

i actually loved this app

i would for sure recommend it

Pros

i love how you can search on the app and i also loved how easy it was to schedule something because i forget everything without a reminder

Cons

i didnt care for the startup process where you cant do anything on the app unless your signed up for the google chat part first

Reasons for Choosing Google Chat

google chat was by far easier and less complicated to use