Titan Email vs Sococo

RATING:

4.5

(121)

Titan Email has 121 reviews and a rating of 4.55 / 5 stars vs Sococo which has 21 reviews and a rating of 4.05 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (121)
4.0 (21)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
January 11, 2024
May 10, 2022
Pros/Cons
  • Pros

  • The email tracking feature has been my favorite so far. By allowing me know exactly when a sent email has been opened and read, I am able to assess time on task by team members much better now.
  • Much nicer than Microsoft mail, less bulky than Apple Mail and more professional than Gmail, value for money is very high with Titan.
  • Cons

  • The e-mail search option does not work as well as I expected.
  • The fear I will forget to renew when my time is up and I lose my email address. Unlikely I'm sure but still a worry.
Read all user reviews
  • Pros

  • The virtual office layout is useful to see who is meeting with whom. This is much better than just seeing that someone is online, like Hangouts, or online and on a call, like slack.
  • It creates a natural feeling of being in a real office, its easy to manage and you can always know who is available to talk to.
  • Cons

  • Bottomline: It's hard to rely on Sococo. Technically: Their tech has changed over the years.
  • The audio quality was sometimes weak. It was also sometimes hard to find where you needed to be in a large organization.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos