Blink
About Blink
Blink Pricing
Pricing for Blink starts at $3.40/user/month billed annually.
Starting price:
$3.40 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Telemedicine Software
Most Helpful Reviews for Blink
1 - 5 of 113 Reviews
Allie
Hospital & Health Care, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed May 2024
Blink Review: Assisting Hands Blink Review
Alex
Verified reviewer
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Blink has solved our communications challenges
Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.
CONSI'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.
Vendor Response
Hi Alex, thank you for your review of Blink! We are happy to hear that Blink has enabled high employee engagement and internal communication for your workforce across the country. It is important to us that every customer has a positive experience, so it is great to learn that your account manager has played a key role in your Blink rollout.
Replied August 2021
Jacqui
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
3
Reviewed August 2021
Since Blink ...
Overall I have found Blink to be a really good tool. It is the first thing I look at in the morning. I spend my first 15 minutes in the morning checking Blink for any new Policies, information on new Covid rules or just nice posts from our services celebrating a customer's birthday or a day out at the seaside for the individuals we support - working in shared services it is so nice to see the people we support out and about and enjoying their lives - something we would probably have seen in a quarterly newsletter prior to Blink.
PROSSince Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other. Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half. We also have all of our policies and procedures in one place on the Blink Hub.
CONSA bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?
Vendor Response
Hello Jacqui, we are so glad to hear that you have had a positive experience with Blink! We aim to deliver the best user experience in communication, so it is really valuable to know that Blink has changed the way your organisation communicates. Your suggestions for the search function have been passed to our Product Team. There is a personal Hub organisation feature currently under consideration, and we greatly appreciate your insight. We are always looking for ways to improve Blink, and we encourage our users to visit the Product Portal to make feature requests here: https://portal.joinblink.com/tabs/2-under-consideration
Replied September 2021
Pradyumn
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2021
Cheap and unnecessary
Moving from Slack to Blink was a huge downgrade.
PROSIt attempts to play in the space of Slack.
CONSIt does everything other chat apps do in a worse manner or is poorly implemented. I sent multiple bugs back to the company and none were interpreted correctly or I was told the issue I was facing in one platform was fixed in another platform.
Reasons for switching to Blink
Company wanted to spend less money
Vendor Response
Hi Pradyumn, we are sorry to hear that you did not have a good experience. We aim to provide helpful customer service to all of our users. We will take your feedback into account to improve our product and services for the future.
Replied September 2021
Richard
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Blink - an easy to use and intuitive product that makes day to day business that much easier!
Excellent - just an easy to use and intuitive platform!
PROSBlink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.
CONSFor some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!
Vendor Response
Hi Richard, thank you for your review! We love learning how Blink has become a part of your employees' daily routines and communications. To start a new line in a single Blink message on PC, hold the "shift" key as you press the return key. You can also click the + symbol on the left, select "compose" and then you will be able to press the return button without sending the message. If you come across any issues or have further questions, please be sure to reach out to us at support@joinblink.com.
Replied September 2021