It has increased booking sales by being very easy to use on the consumer end. I spend a lot less time on the phone organising bookings as customers can do it all themselves.

Beyond was easy to set up and use for both my hire and tuition offers.I have struggled in the past to find a system that allows me to use one pool of resources for multiple experiences and I would only be able to allocate half of my products to either hire or tuition to avoid over selling.Beyonk offered this and the cost is passed on to the customer so It has been a very inexpensive and easy solution to my problem.The technology grows every year and there are always great updates to keep on top of what the user needs.

The scheduling page looks very cluttered. I have a lot of products to hire for different durations and each product is displayed individually. It would be good if this could somehow be condensed so when adding in a manual sale I just click on the day I want, and enter in the relevant information here instead of trying to hover over the right product and time slot.

Positive and I'd certainly use them for ticketing for the event next year and potentially for any other events if they provide the features that particular event would need.

I researched 4 or 5 ticket agencies to sell tickets for an event I was producing and chose Beyonk. Most of the agencies I spoke to had similar features and were broadly similar in their charging structure. I mainly chose Beyonk as it was able to break tickets sales down into half hour slots across the day, which I needed, did not charge a set up fee, and was a bit cheaper than the others I researched. Also the support team & my account manager seemed like they would provide good assistance if I needed it, and that very much proved to be the case. Always swift in their service and always able to resolve any issues or questions that I had.

There were a few features that I asked about that were either in development or needed to be activated by the support team rather than being something I could just do myself. But not a major problem.

The customer service team are fantastic, [SENSITIVE CONTENT] mostly looked after our account and they have been formidable and eager to listen to us to improve the platform.

Very easy to deploy in a short period of time, easy to use overall and to navigate. Fantastic button options to integrate to our own website.

There are still missing features for attractions like ours in the system. For example: 1. We would like to be able to set a different capacity for each time slot without having to create a separate event. This is to allow us to offer longer tours or special tours (night time tours for example). 3. Our attraction offers free entry to visitors under 16. There is not a limit as to how many of these can be booked with adult tickets. If booked on their own, we would also like to be able to set a separate limit and for all ticket holders to confirm their names. 4. We also offer free entry to Historic House Association members. We request details of their membership number when they book but people tend to only put the card numbers and we need their names too. If we have a booking for 5 guests, all with HHA cards, we only get one lead name when we would need all of their names with their respective card numbers. What we are getting at the moment is a list of numbers and one lead name. When guests turn up, they are frustrated to be asked again for those details since they had to give them when booking. 5. Receive notifications for messages received on the Beyonk Platform if you have not logged on for a while: we use Beyonk seasonally (over the Easter week and the summer) and have had guests contacting us about lost property on Beyonk and had not seen the messages as we were not logging on.

We began using Beyonk in 2023, and within just a few days of our initial contact, we were up and running, selling tickets seamlessly. Over the years, we've tried various ticketing platforms, but Beyonk stands out as the absolute best. Its user-friendly interface and straightforward setup make it perfect for our small business, which hosts seasonal events on our farm for the public. This ease of use allows us to respond quickly and stay in sync with real-time demands. Having a dedicated account manager available around the clock for assistance, tips, and support is a valuable asset.Our love for Beyonk is so strong that we wholeheartedly recommend it to anyone we encounter in the event hosting community.Sincerely,Dan ThornicroftLibby's Patch

The most significant pros of using Beyonk are its user-friendly interface, quick setup, and excellent customer support. As a small business hosting events, the ease of use allowed us to react quickly to real-time demands. Having a dedicated account manager available day and night for assistance and support was a standout feature, making our experience with Beyonk truly exceptional.

It's fantastic to hear that you didn't encounter any cons while using Beyonk. A seamless experience with no drawbacks is a great testament to the platform's effectiveness and suitability for your needs. If you have any more positive feedback or specific aspects you'd like to highlight, feel free to share them in your review.

Beyonk completely solved our website ticketing issues and provided an easy to use ticket selling product. It is hard to put into words just how much this improved the administration of our event! They also gave us the option of QR scanning on entry, which our staff loved. And this system eliminated the need to print a daily list for the gate, which meant that we could sell tickets right up to the end of each session. This resulted in more tickets being sold, and saved us valuable time in the office. On top of this, they were lovely and friendly, interested in us and our event issues, and they went out of their way to help us. A superb service!

The ticket sales system is clear and easy to use for both the customer and us, on the back end. And we were so impressed by the Beyonk team - their support and interest in helping us succeed in running our event was brilliant.

There are some features, like the customer messaging system, that we feel could be improved, and we'd appreciate being able to search bookings in more ways too (i.e. by phone number). But it is easy to feed this back to the Beyonk team, and they are open to our ideas! That's very reassuring.

it is brilliant - i always know that what i want to do is there somewhere. if i cannot find it then a quick email sets me right, and the response is always helpful and prompt

the guys who helped set us up were efficient, knowledgeable and very helpful at all stages - being careful not to overload us with information at the start but being there to help at every stage.

i have to total the number of bookings when i go onto the reports page - but i understand there is another way of doing this... just haven't had time to crack that!

[sensitive content hidden] is always available to help, explain new features, and guide the team

nicer design into our website, however I believe this is an issue our end, and will be improved when we get a new website

Switching to beyonk has made the admin side of creating tickets/events bookable on our website so much easier and user friendly. The support you receive from the team is exceptional

The reporting features in my opinion could do with some changes to make it more useful to us as a business. However beyonk are always looking to improve and happy to look at suggestions

Beyonk is a really simple and user friendly product. Our demographic is mostly elderly people who in the past have struggled to book online. Beyonk's product is so easy to use which has resulted in less booking issues for our customers. It is also great from an administrative side, really easy to amend customer bookings, answer enquiries, scan tickets, add events/block availability and integrating to our website was simple. Any time I have needed help with anything, a member of the team has been in contact with me nearly instantly and all problems have been resolved instantly. It really is an all round amazing product.

There is nothing I would change currently.

Beyonk have been great since day one

User friendly for both my buisness and my customers

Nothing i have always found what i needed

Beyonk has meant our business can easily schedule and sell online. without more complicated and expensive add ones to our website and it just works

Simple, Reliable and straightforward to use, with great customer service

Some of the back-end functions are not as intuitive as I would like

Really enjoyed learning about the product and utilising features. Look forward to seeing the progression in the future. [sensitive content hidden] our account manager, has been there when we've needed and helped so much!

Beyonk is an easy to use system with an array of features that assist in the promotion of events, clear results and they have a great customer service team, who we've relied on when queries have arisen. I am excited to see the new features they develop in the future and we look forward to continuing to work together.

I appreciate that Beyonk is still developing, so some features such as the limited control over discount codes is an issue for us in the future.

Beyonk has provided us with dynamic booking software allowing us to easily control our availability and our bookings. Special thanks must go to [SENSITIVE CONTENT] who was our initial contact and helped us every step of the way. [SENSITIVE CONTENT] after sales support has been exceptional too. Thank you.

The Beyonk booking software is very easy to use for our visitors and a real improvement on our old booking system. We have seen an increase in online sales with the user friendly interface. For our staff members it is easy and straight forward to use both in terms of adding / amending our sailing times and also in being able to easily view bookings for the day / month ahead.

We can't really fault the Beyonk booking software. The initial integration was complicated as we had a lot of forward bookings on our old booking system but the staff were incredibly helpful and made this a seamless process and it all ran incredible smoothly.

Good with plenty of help to get set up and understand the benefits of the system.

Increased sales outside of working hours and reduced time spent processing orders in the working day. Made us more accessible to those who expect to be able to book online and at any time.

Staff scheduling doesn't seem to quite meet the nature of my business but I might just need more time to understand how to use it.

Easy to use with great customer service

Easy to understand with help always available

An integrated calendar would be good to avoid double bookings

Beyonk have been wonderfully supportive of our cross over journey from Evenbrite to their ticketing platform, we have had many a need to call on them for assistance, which is always provided promptly and in a friendly, personalised and understandable manner.

Beyonk is a really user friendly product that provides the user with flexibility not available from big competitors like Eventbrite.

The inability for event specific payouts and the reports for longer term events that cannot be separated from other events within the same conflicting timeline.

Overall happy a monthly or quarterly check in would be useful to fin tune courses, marketing and ideas to better improve customer experience.

The dashboard interface is a great user friendly tool allowing emails and direct contact to clients, which is useful for a seamless customer experience. Having the ability to see sales and bookings and how much has been paid upfront. Low interest rate, long may it continue.

Clunky date selection, unbale to select dates without having to scroll through the whole calendar. Needs to have an easier access for a smoother customer experience.

Beyonk have enabled me to take online bookings so i can plan my catering and staffing much more efficiently. I wanted an experience that would not be expensive for my customer but would provide them with the best possible service.

Beyonk is easy for both my customer to use and for me, as a business owner to use. The integration into my website was seamless and the help and guidance provided by [sensitive content hidden] is second to none. It is easy to amend and create multiple events quickly.

I do not like that is shows how many tickets are available to book. A colour code system would be preferable so my customer can see which slots are almost sold out but dont know exact numbers.

Very happy with Beyonk, the overall system is brilliant and the customer service is great.

Ease of use for for us and for the customer

Gift Aid is not easily obtained from customer. Reporting could improve

Excellent and a service I will certainly use again.

Customer service was excellent. The platform was methodical and easy to use during a very busy time period for us.

It might be helpful for the Beyonk fees and Stripe fees to be more clearly split in the portal to keep track of costs.

Good. Everyone is very helpful if you need any assistance and quick to respond. Always developing

The ease of booking for the consumer, Setting up is relatively simple too. All in all a good booking system

Minor floors:No Experience gift vouchers Discount codes are for everything on the website and cannot be set to a certain ticket

Selling tickets for our PYO flower farm. they approached us and have been very helpful.

Customer service is proactive, friendly, and efficient. the team are the stars of the show. The software works well and is being updated constantly and they are always happy to listen to any improvements that could be made.

A few integrations missing - only accept credit cards (not paypal, apple pay etc)

The customer support is first class.

It looks professional, is very flexible and works well.

It is quite difficult to find some of the intricacies without specific help.

The customer service from start to finish is second to none. In a stressful situation, the people I have spoken to have sorted out my worries and the website was so wonderful to use. I’m so grateful.

I have no negatives to write for this product/service.

Simple set up and easy to communicate with customers

Within our experiences, we offer kayak or paddleboard as an option for the customer to choose when booking however, I can't seem to find any way to do that with Beyonk other than creating 5 extra experiences solely for paddleboarding.