TrekkSoft vs YouLi

RATING:

4.5

(229)

TrekkSoft has 229 reviews and a rating of 4.45 / 5 stars vs YouLi which has 22 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (229)
4.8 (22)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 8, 2024
November 1, 2023
Pros/Cons
  • Pros

  • It is easy to use, the customer service is great. They respond very quickly and all the team, specially the Munich team has been awesome.
  • Once I had had all the information added to the program, I made some test reservations and it was really easy to use and could ask all the information that I needed to make a reservation.
  • Cons

  • But this is rather the problem of the activity provider and not trekksoft and this is not a major issue. Further I dislike that tours have to be entered always in all choosen language.
  • What I mean by that is that the person complaining doesn't seem to be learning enough about the system to understand it but rather just complaining that things don't work.
Read all user reviews
  • Pros

  • I love how intuitive it is to use, and I also LOVE the reminders, it makes it super easy to keep track of everyone.
  • We like the ability to brand the software, make live updates to agendas, and the pre-departure activity tracking. The Youli software has been a core part of our business from Day 1.
  • Cons

  • UI/UX feels dated / difficult to use esp for people that are color blind.
  • I also think it's a bit tricky for a lot of our older clients to figure out (60+), but that just comes with the age I think.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos