All Advataxes Reviews
1-25 of 67 Reviews
Sort by
FLORA
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
User friendly, quick access to information
I use the software both as a user to do my expense reports and to approve and process the expense reports of other employees and the software is so user-friendly that requires little training to get familiarize with. It is a great tool to track the approval process of the reports and to make reports to see how much is being spent by employees and by departments. The only downside of the software is that it does not provide the total amount being spent in each account, you have to do it manually by downloading the report in excel format and arranging it yourself. Other than that, is a great software if you are looking to go paperless since it gives you the option to upload receipts straight from your phone or computer as an attachment.
PROS- Easy to use - Paperless option - Able to trace reports and download information to excel
CONS- Does not give the total per category/account
Vendor Response
Thank you for your feedback this is much appreciated. As for the total per account, if your profile set-up includes a tab called "Reports" then you should see it in the menu bar, then In the drop down there is a selection for "account summary" and "Category summary" that may provide what you are looking for, Do not hesitate to set up a time for a call at support@advalorem.ca
Replied January 2017
Francois
Restaurants, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2019
Nice tool !
- We no longer need to have different excel spreadsheets for each provinces (for different tax rates), and we do not need to update some of the changing tax features, such as large companies. - Reduce paper printed. - Easier approval process - Very good customer services
PROS- Ability to directly save invoices into the system from a camera - Automatic calculation of mileage - Calculation of taxes according to the applicable rules.
CONS- The speed of the system; when you click on a tab it takes a few seconds to get to the new page. - The mobile application could be more complete and allow to never need the computer.
Reason for choosing Advataxes
Advatxes is a local supplier and we feel customer support is important.
Vendor Response
Hello Francois, thank you for your response. We're glad you like the Canadian sales tax functionalities as well as the distance calculator, as these are core functionalities of Advataxes to properly claim recoverable taxes and lower the time required to fill out an expense report. As for your other comments we are also working on increasing the speed of certain features.
Replied November 2019
Sebastien
Textiles, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
Good concept, still place for improvement
Good! But definitively place for improvement on user friendliness.
PROSScanning of invoice right away. Easy place to store the invoice picture
CONSUnable to write a title to a scanned invoice for easy usage later on. Unable to forward a pdf invoice received in an email (from an hotel). No app on iPhone so not able to use without Internet access. Not able to start simultaneously two separate expense reports (for example, one for expenses on Company credit card and one for expenses made on personal credits card or else, like traveling kilometer expenses).
Reason for choosing Advataxes
Recommended by Accounting. Only option presented to me. Still better than Excel file...
Vendor Response
Hello Sebastien. thank you for your feedback. We will take your suggestions into consideration as we add new features on a regular basis.
Replied November 2019
Anca
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Advataxes Review
Overall the experience is positive. The software does "its job". I hope that the price range will continue to be an affordable one.
PROSUsers' feedback was good, overall users felt that "the software is easy to use". In terms of implementation, it provided great flexibility and required very little adaptation of our current accounting policies and various types of expenditures.
CONSOne feature would be helpful to have is a connection to the banking credit card system, where users can log in to Advataxes and view their outstanding credit card expenses and match the expense with the receipt in real time. This would streamline the process and eliminate the follow up work on missing receipts.
Reason for choosing Advataxes
WE explored 3 options. Each had its own pluses and minuses. Nexonia offered an integration with our accounting system but it did not allow us to test the product which made it hard to envision the process before implementing it across the organization.
Vendor Response
We are pleased you liked the opportunity to try Advataxes for free in the first place. As for the credit card integration, we have been recently doing business with a third party provider (Plaid) that maintains a link with +100 North American banks. We can let you try this new feature for free, however if you keep it there will be a fee. Thank you for your feedback. It's much appreciated.
Replied June 2022
Francis
Restaurants, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Simple and easy way to track expense
This software make expense tracking simple and fast. The mobile app let you track your expense and add receipt on the go. The feature that scan the receipt and fill the report is great.
CONSI dont have cons about this software. They just add the feature i wish so now the software is more easy to use.
Vendor Response
We are pleased that you find our new OCR useful. Thank you for your feedback.
Replied June 2022
Rob
Restaurants, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great expense software!
I always get my proper reimbursement because of how Advataxes organizes my expenses.
PROSThis software is very user friendly and includes all the options I need. The response from the team whenever I have contacted them is very fast and they fix any issues ro explain to me what is needed.
CONSI wish the "stay logged in" feature on the app actually worked.
Vendor Response
Hello Rob, thank you, we are pleased that you view Advataxes as a great software. As for the App "stay logged in" issue you have encountered we will address this matter.
Replied September 2021
John
Chemicals, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
Ease of use!
Really positive so far, been using it for five years (both the desktop and more recently the smartphone application). The software actually has shown minor improvements over the years but overall it has always been easy to work with.
PROSThe ability to use an application on your smartphone to prepare and submit expense reports for the company is really helpful. You do not need to be close to a scanner for receipts any more or at your desktop/laptop.
CONSSometimes the decimal points on the tax portion of the expenses do not work out quite well, from the automatic calculation. You have to play around with the amounts to get the total amount including tax to add up and become the same as the total on the expense receipt.
Vendor Response
Hi John, thank you for your comments. We are happy that you like our new IOS/Android App. When there is a discrepancy between the pre-calculated tax and the tax on an invoice, we find it is easier to edit the tax amount while the "tax included" option is selected.
Replied September 2021
Nancy
Food & Beverages, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Easy, clear visual and time saving
Less time needed to process our expense reports is the right thing for every business,
PROSAdvataxes is easy to used. Included all the necessary functions.
CONSWhen I received an e-mail asking to approve an expense report, it should be great to open the expense report related to the e-mail I received.
Vendor Response
We are glad that you are saving time using Advataxes. We also thank you for your suggestion. We will look into it.
Replied June 2022
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed April 2019
Good sofware to share costs
Globaly, Advataxes was used to refund some travel costs and it worked pretty well.
PROSThere's a lot of flexibility with the content of the product we are putting in an advataxe report, permitting to be more in line with the need of the people.
CONSThe modification of the dates is hard to do and sometimes we need to cancel some entries.
Vendor Response
Thanks for your comments. As we continuously add functionalities, do not hesitate to request a Webex to obtain a second look at Advataxes. The Ad Valorem team
Replied April 2019
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2018
Advatax
Ease of use Historical data easy to retrieve
CONSNot enough options for expense types and acccounts
Vendor Response
Thank you for submitting your review. You can raise with your account administrator the kind of options for expenses you would like to have, If the account administrator can't fulfill your request, them it can be brought forward to us and we can look into it
Replied October 2018
Karine
Restaurants, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Technicienne comptable
Je l'utilise en tant qu'approbateur final et il est facile d'utilisation .
CONSCertaines fonctionnalités sont manquantes, comme pouvoir changer le département d'un employé sans devoir l'effacer et en re-créer un autre...il faudrait avoir plus de latitude pour modifier des spécificités chez des utilisateurs ou pour modifier des catégories ex: changer de taux de kilométrage sans avoir à l'effacer et à en re-créer un autre.
Vendor Response
Merci pour le feedback. La fonctionalité de changer le département d'un employé sans le désactiver est en fonction depuis le début de l'année. Allez dans l'onglet "employés" . La fonctionalité de changer le taux de kilométrage pour chaque employé sans désactiver la catégorie sera en fonction cet été.
Replied June 2022
Josee
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Produit facile d'accès
Logiciel simple et facile d'utilisation. Possibilité de télécharger les reçus avec son cellulaire
CONSPour le moment dès que j'ai un problème il est réglé immédiatement.
Vendor Response
Bonjour Josée, merci pour les commentaires, c'est très apprécié.
Replied June 2022
Ken
Education Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed June 2022
Generally good, but pricing is a concern going forward
Generally speaking it has been good. But with some of the new changes and associated costs, it is becoming difficult to justify.
PROSIts most basic functionality works perfectly and very easily.
CONSI do not like how the software agreement is vague about the process for fee increases. I also do not like how new features are developed and rolled out without consent - especially that they come with significant software costs.
Vendor Response
Thank you for your feedback. We bring new features to address the requirements of the market yet we'll look to implement opt out functionalities
Replied June 2022
Laurent
Chemicals, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use and very friendly
One of the easiest and friendly expense report app I have used. The visual is clean and everything is simple.
PROSThe new feature where you only have to take a picture and all the fields are filled by themselves. You only have to check to realize that the app entered everything right!
CONSSometimes, I can't send the report on the mobile app, I need to open my computer to send the report.
Vendor Response
Thank you very much for your comments. As for the App submit issue, it could be an internet connectivity issue while sending the report, yet we will look into it.
Replied June 2022
nicolas
Textiles, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2019
good but not excellent
maintain a excel spreadsheet for user maximize TPS/TVQ refund mobile software for travelers
PROSmobile, scan receipt, attach receipt to expenses
CONSaccess "my receipt" is not fast enough cannot code the same receipt on different gl code, ex : hotel and restaurant can't drag and drop receipts received by email... needs to be saved and attached after. max of 25 lines / report
Vendor Response
Hello Nicolas, we are pleased to hear that you are maximizing your GST & QST refund using Advataxes. As for your comment relating to the speed of the "My receipts" tab, you should know that we are currently increasing the speed and you should notice a difference this month. Also, you should know that we will be implementing new features in the coming future.
Replied December 2019
Paul
Chemicals, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2021
September 2021
speed of report submission and ease of report review for employees.
PROSability and speed of review for employees in remote areas.
CONSability to work off all devices types. phone, tablet, desktop etc.
Vendor Response
Hello Paul, thank you for your comments. Indeed, Advataxes can be used on many devices, such as your iOS/Android device and your desktop/laptop.
Replied September 2021
Jean
Machinery, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
My review
- it's easy to use - Great idea to have to the user guide
CONS- Should ask for invoice before sending to approval
Vendor Response
Hi Jean, thanks for your feedback. You should know we also have a series of instructional videos that assist you in exploring ways to comply both with company's policies and Canadian Tax rules in a quick and efficient manner. Do not hesitate to contact us for a link to these videos. The Ad Valorem Team
Replied April 2019
Pierre
Chemicals, 51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Advataxes review
easy to use with drop down menus and icons
CONSI have no issues or dislikes about the software
Vendor Response
Hello Pierre, thank you for your assessment. As for the drop down menus, you probably realized that you can access your historical expense reports including your KM incurred and expenses per category. We are pleased that you are finding these features easy to use.
Replied December 2019
Eric
Restaurants, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Advantages review cora
Just love it. A very good tool for our departmenr
PROSEasy to used. Can track team expenses. Team love it.
CONSPlatform is sometime slow to download. It is not the wifi
Reason for choosing Advataxes
Easier for our department to complete the expenses
Vendor Response
Thank you. We are pleased to learn that your team loves it.
Replied September 2021
Fernanda
Chemicals, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Very helpful tool
It helps to manage the sales tax reimbursements
CONSI have no problems with the software. It does the job
Reason for choosing Advataxes
not applicable
Vendor Response
We are glad to learn that it helps to manage Canadian sales tax reimbursement as it was designed mainly for that purpose. Thank you
Replied June 2022
Martin
Textiles, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE