Lanes & Planes

RATING:

4.5

(238)

About Lanes & Planes

Lanes & Planes provides an online portal for booking and managing all aspects of business travel. Users can book flights, trains, buses, and choose from over 900,000 hotels within the platform, where all bookings and travel expenses are centralized. L&P provides admins with simple role management, insights on all travel statistics and analytics, and also ensures that all trips booked are compliant with company travel policies. Native mobile apps for iPhone and Android enable anytime, anywhere access to bookings, itineraries, and tickets, even when offline, and permanent synchronization between the desktop and mobile app ensures that travel itineraries are always up to date. Users can submit travel expenses to accounting by simply taking photos of their receipts insi...

Lanes & Planes Pricing

Starting price: 

€95.00 per month

Free trial: 

Available

Free version: 

Not Available

Digital receipt capture and expense submission
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Lanes & Planes Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lanes & Planes

1 - 5 of 232 Reviews

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Best travel management solution in the market

Highly recommend the solution. Great tool and great service.

PROS

Only true full-service solution which helps to widely automate the corporate travel process including cost management. Eases travel for all employees while reducing hidden costs of travel. Seamless integration into finance backend. App which helps to reduce receipt handling.

CONS

They keep adding features and improving on a day to day basis. Nothing we really miss at this point in time.

Reason for choosing Lanes & Planes

Best solution and only full-service solution

Manfred

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best Pro Tool on the market

After a long search for a tool we decided for L&P as our one-stop-shop for business travel. Competitors were attractive at first sight from a user perspective but didn‘t help us in regards to internal processes like HR, controlling, etc. At the time none of the competitors suited (German) entreprise customer needs

PROS

I see L&P as the only product in the market both focusing on great user experience AND process integration on the backend side. We also experienced significant cost effects due to the usage of L&P throught the company.

CONS

The mobile app was not so good in the beginning. But feedback was transformed into solutions rapidly.

Reason for choosing Lanes & Planes

Better fitting to processes, straightforward UI, good controlling, better customer service

Michaela

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2020

Good for users, okay for admins

All in all the tool is very good and the support and customer service team is great! The filter options for us are too less. Would be much more easier to have an option to filter all rowes in the Accounting window. For example to filter all rooms in Munich in Berlin for 1 year was not able to be done by us. If our Procurement Team wants to know details to get new hotel prices it takes too long to get informations. If that would be changed a big step is done Thank you

PROS

It is a nice and easy tool. We enjoy the fast responses if we need your help and that you are working on getting better and better.

CONS

For admins it is not possible to filter features for reports or sort and export files.

Reason for choosing Lanes & Planes

I was not working here that time EGYM decided it

Timo

Retail, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Hassle solution for Mid-sized companies with great features

Replaced our old ("manual" solution) with Lanes&Planes and since then had no issue with the software. As could based isntallation was easy and training limited to 2 video calls. Employees like it because they can decide on hotels and have transparency on cost/options - accounting likes it because it made their live easier.

PROS

* Easy to implement * Very attractive pricing * Based on "self service" concept with maximum support if required * Extending booking tool into bookkeeping - reflecting German legal requirements and reducing workload for accounting department * Scales easily with the company

CONS

* Sometimes app and desktop solution due not deliver same functionality (but probably due to development progress).

Stephen

Internet, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Easy to use, cost effective travel booking

Overall a good service, support personnel very responsive, patient and helpful

PROS

Easy to use, cost effective travel booking

CONS

Booking references are custom, which means online check-in may not always be available at some airports.