Lanes & Planes vs Thomalex

RATING:

4.5

(240)

Lanes & Planes has 240 reviews and a rating of 4.54 / 5 stars vs Thomalex which has 12 reviews and a rating of 4.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (240)
4.8 (12)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 1, 2024
September 23, 2021
Pros/Cons
  • Pros

  • All content at best prices available; fully integrated into our accounting.
  • Also, the support team is amazing and always willing to make an effort with any inquiries. The integrations work flawlessly as well.
  • Cons

  • It took a while to cancel l/rebooking via app, my other colleague is not able to do it at all thus i sent email to CS.
  • Does not show all possible flight connections. Low-cost airlines are not displayed which might result in missing out on direct connections.
Read all user reviews
  • Pros

  • The U.I is very friendly and the booking process simple to implement. We are very satisfied to work with a professional team, who support us for this new experience.
  • Easy to use, with a lot of functionalities to define any rules that you need to create prices. This is a must if you want to work as a big travel agency.
  • Cons

  • The airlines and the GDS system change some rules, and we have a delay to update the system.
  • You will never say you no, as they always have solution for any difficult software problems.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos