US Dollar

Lookback is a user testing solution, which helps businesses interact with customers via interviews and screen sharing. Supervisors can share custom introductions, instructions, and closing messages with participants and broadcast, pause or resume sessions according to individual requirements.


Using Lookback, enterprises can access session recordings from within a cloud-based platform and invite stakeholders or colleagues to view interviews in real-time. Managers can create highlights and share them with team members to gain visibility into onboarding challenges, user habits and usability trends. Additionally, administrators can create projects and receive notifications about staff communications on a centralized dashboard.


Lookback offers mobile applications for Android and iOS devices, enabling participants to share feedback with researchers and developers about products. It is available on annual subscriptions and support is extended via FAQs, documentation and email.



LongDescription

User Research Analysis

Access Controls/Permissions

Single Sign On

Usability Testing

Collaboration Tools

Data Import/Export

Unmoderated Testing

Activity Dashboard

For Mobile

For Websites

Screen Activity Recording

Tagging

Web browser (OS agnostic)

Lookback is offered across three pricing plans, outlined below. A free trial is available.
Team: $99 per month billed annually
Insights: $229 per month billed annually
Enterprise: Please contact Lookback directly for pricing information

Lookback Alternatives

Top 1 Alternatives

Tricentis Tosca

Tricentis Tosca