Microsoft Clarity vs TestRail

RATING:

4.7

(38)

Microsoft Clarity has 38 reviews and a rating of 4.74 / 5 stars vs TestRail which has 169 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (38)
4.3 (169)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 18, 2024
March 12, 2024
Pros/Cons
  • Pros

  • Google tag manager integration is lifesaver for me. I can set up Clarity without asking developer team. It's also GDPR compliant and provides an advanced dashboard for analytic overview.
  • Great user interface, scroll heat maps are a must.
  • Cons

  • Since the url does not change based on what tab is selected, you can only view a heat map of the default tab and no other tabs.
  • The data processing delay and limited historical data availability can make it difficult to get real-time insights and track long-term trends on the website performance.
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  • Pros

  • Straight forward, easy going and great options between enterprise and non enterprise vs on prem and on cloud. Great to customize and great price.
  • This is a great tool for generating regression tests and sanity tests after the main testing effort has been done and I want to be able to come back and repeat the same tests.
  • Cons

  • Most common European langages should be added. Documentation about integration of defects tools is too light.
  • Also, the pricing is a bot harsh for individual users.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos