The easiest, yet most powerful, tool for intuitive user testing.

I think all the tools in the UsabilityHib are fantastic and we are big fans of at POP. The quality of the feedback is great as we as the overall speed of getting a survey set up.

Some of the instructions to the test participants are unclear, especially when they need to interact with images. We tend to send instructions to supplement what's on the screen.

Usability hub has great pre-canned tests that give fast and accurate data. Their support service is the best.

You review the content and answer 2-3 questions and your done. It is fun to use as well and you get to help brands improve with your oppinion.

Sometimes I have gotten rated bad for something I did correctly at times which made no sense, and I don't receive an explanation why I got it wrong.

It's not very frequent and if you dont respond fast you miss out on participating.

When you respond not fast it can be missed and sometimes not frequent.

I dont like that some users are outside the target group that Im looking for.

This gives our clients great insights and is used as part of a wider CRO methodology.

The best customer support I have ever experienced with a product. Impressive range of possible ways to test.

Good for remote testing. Very effective and easy tool.

Best tool for getting feedback from real users easily and fast.

Usability Hub was the right tool: you could set up your tests with such ease, and at the same time the pricing was good.

UsabilityHub is fun and helpful in conducting all sorts of testing. It is easily accessible to your own test group by sharing a link.

Great tool for quick research, amazing customer support.

The website software layout looks really nice because it is organized and it sticks to the same color theme throughout the website. The buttons work good even during tests.

I don't like that the tasks are small and the pay is very small.

Also, tests in the platform are really useful and it's really easy to set up test and surveys.

The software is so easy to use, I recommend it to everyone. It helps us to make quick decisions with real consumer insight in minutes.

I wish I could filter the testers based on the industry. Billing is not the most convenient — you have to pay both subscription and per test, which is difficult to explain to management.

Setting up user tests is super easy and straightforward. And it's great that you can share these tests with different testing groups.

I think the voice and tone of UsabilityHub, also its branding is very friendly and promise have great insights for the product you're testing.

Its enjoyable and probably the easiest software I've ever come across, and it takes no more than minutes, it's a win win situation.

It's quick, flexible and provides great value for the money. I like different test options and the granularity of the testers.

You can start really easy and you can check the results easy. The customer support is also good and they are willing to help.

It is good value for money. It has an API out so you can push the data into other tools for more detailed analysis.

How can we then achieve the best outcome be it traffic or sales from the best possible path.

Some of the features in their reporting don't work very well, ie reports with old data and bad graphs for data over time. Seems to have more negative affects on site speed than other platforms.

Its sometimes tough to tell which account I'm in. There are no visuals  outside the grey box to let me know what account I'm in.

It integrates well with many services, the most important for me are MixPanel and Google Analytics. I haven't tried many other A/B testing tools, but I'm very pleased with VWO.

VWO is by far the best to run tests in AND the data they provide is insightful and actionable, which always makes me and the client happy.

Occasionally alerts and warning were confusing to the user.

I am using this tool for last 3 years and have very good feedback on this. It's easy to use and help us to increase the conversion.

Additionally, it is great that you can segment traffic very thoroughly throughout all the heatmaps, visitor recordings, and A/B tests.

Most bê a good experiencie. Thanks to agree a good experiencie.

Customer service does not take accountability. There are no notifications in the software that features or data will eb lost.

It is an excellent tool to perform testing of websites and optimize them, easy to use and very user friendly.

For the most part, customer support was was helpful when needed. My only real issue is the way Google Anlytics and VWO sync up.

I like the interface and it does help us gain some useful information about the way people are interacting with the websites we design.

I liked the dashboard and the overall ease of use of getting my tests started. I also love the fact that you can do a split test and see the differences side-by-side.

The BEST part about VWO is how quickly their Customer Service team responds on chat. I can get really quick feedback on an experiment I was planning to launch that same day.

Very easy to use and suitable for any technical skill level.

The tool is very easy to setup and deploy. Sadly, their new pricing model doesn't make it affordable for everybody.

Their editor is also very powerful and their support was always quick to response and was really helpful.

I really like how the reports can easy be shared with the clients and represent the data well.

Powerful optimisation with great value for money.

It can make your website more slow, but not too much to worry about.

They are always available and very eager to help. They have a great chat response rate.

Set up is simple, paste code on the website and you are good to start testing. You can set up hypothesis and test them with an A/B, multivariate or split URL test and evaluate the results.

I like the ability to utilize this software in order to show our clients the interactions on their website.

I appreciate their accessible pricing options.

Data tracking often doesn't match up with other sources. The VWO stats can be misleading.

US Dollar

Lyssna (formerly UsabilityHub) is a user research platform that allows you to test digital products with real users and gain insights into their audience. With a suite of powerful tools and features, Lyssna empowers you to optimize your designs and create more engaging, user-friendly experiences.

Lyssna is a complete research platform, offering a broad range of testing features including:

Five Second Testing - Allows you to quickly test the effectiveness of your landing pages, messaging and designs by showing users a screenshot for just five seconds and then asking them questions about what they saw.

First Click Testing - Measures how well users can navigate a design by asking them to click on specific elements.
Surveys - Be confident in the decisions you make by collecting user feedback validating your assumptions with your target customers.

Navigation Testing - Helps you optimize user flows by asking users to complete specific tasks on a design and tracking their progress.

Prototype Testing with Figma - Learn how users navigate your interactive Figma prototypes at every stage of the design process, to discover what to improve before you ship.

Card Sorting - Use both open and closed card sorting to discover how to organize and label your content in a way that makes sense to your audience.

Preference Testing - Understand what your audience prefers by asking participants to choose from multiple options in response to your specific question.

Participant Recruitment - When it comes to participant recruitment, Lyssna allows you to test with your own users with a customizable recruitment link or access your target audience via their extensive panel. With over 530,000 people across 100+ countries and with 35+ demographics, you can target by job function, industry or company size and more.

Interviews - Easily organize, manage, and book participants for moderated studies. Connect multiple calendars and add co-hosts then integrate with your Zoom account to automatically assign meeting links. Recruit the right people for your study, quickly and easily. Whether its self-recruiting from your own network or recruiting from the Lyssna Panel. Manage and track your participants in a single view and lastly store and analyze your feedback.

Tree testing - Use tree testing to assess and refine your information architecture. Understand how users expect to navigate and find the information they are looking for, and why.

What are the benefits of using Lyssna?

Save time and money
By identifying your audience preferences early on you can save time by focusing on what will give you the highest chance of success. Identify issues early in the design process to avoid costly design or development changes down the road. 

Improve user engagement
With insights gained from Lyssna, you can make informed decisions to create more engaging and user-friendly experiences.

Increase conversion rates
Optimize design and messaging based on user feedback to increase conversions and revenue.

Enhance team collaboration
With Lyssna, your team can easily share feedback and insights, improving communication and collaboration.

Return on investment
According to a study by Forrester, every $1 that's being invested in UX returns $100. This is equal to a return of 9,900%. Source: "The ROI of UX Research" by Forrester Research, 2016.

Lyssna's platform is intuitive and easy to use, allowing teams to focus on gaining insights rather than struggling with complex tools. Lyssna's suite of tools provides fast, actionable feedback that allows teams to quickly iterate and improve their designs. With flexible pricing plans and a pay-as-you-go model for accessing their user panel, Lyssna is a cost-effective way for teams of all sizes to gain valuable user insights.

LongDescription

A/B Testing

Surveys & Feedback

Customer Segmentation

Usability Testing

Data Import/Export

Customer Experience Management

Heatmaps

Survey/Poll Management

Unmoderated Testing

For Mobile

For Websites

Software Testing Management

Commenting/Notes

User Research Analysis

User Management

Access Controls/Permissions

Single Sign On

Conditional Logic

Categorization/Grouping

Audience Targeting

Customizable Fields

Conversion Rate Optimization

Statistical Analysis

Question Branching

Email Reminders

Visual Analytics

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Geotargeting

Customizable Templates

Demographic Data

Multi-Language

Customizable Branding

Panel Management

Behavior Tracking

Reporting/Analytics

Feedback Management

Tagging

Survey Builder

Search/Filter

Quantitative Metrics

Face-to-Face

Drag & Drop

Video recording/Transcriptions

Third-Party Integrations

Lyssna is available across 4 pricing plans, as outlined below:

Free - For initial research
Basic - For $89/month (monthly billing) and $75/month (annual billing)
Pro - For $199/month (monthly billing) and $175/month (billed annually)
Enterprise - Contact Lyssna for a custom quote

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lyssna

Webinars

Documentation

Videos

VWO Testing helps businesses design, deploy and manage custom tests for websites and mobile/web applications. The platform enables organizations to create A/B, split and multivariate tests to run surveys and analyze customer experience, engagement level, revenue, conversion rate and other factors via a unified portal.


VWO Testing includes a visual editor, which allows testers to modify headlines, CTAs, images, fonts, background colour, layouts and other elements, create multiple versions of a webpage and resize, drag or hide options. Features include Single Sign-On (SSO) authentication, behavioral and IP-based targeting, campaign scheduling, multi-segment comparisons, API access, and more. Additionally, administrators can modify codes in HTML, CSS or JavaScripts using the built-in code editor.


VWO Testing lets users gain insights into new/returning visitors, traffic, browsers, and other metrics via statistics, analytics and reports. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.



Engagement Tracking

Funnel Analysis

AB Testing

Test Scheduling

Visual Editor

Experience Management

Performance Management

Customizable Reports

Content Analytics

Sales Trend Analysis

Campaign Segmentation

User Journeys

Quantitative Analysis

Performance Testing

Pageview Tracking

Performance Metrics

Qualitative Comparative Analysis

Annotations

Behavioral Targeting

User Interaction Tracking

Web Traffic Reporting

Landing Pages/Web Forms

Contextual Targeting

Visitor Tracking

WYSIWYG Editor

Conversion Tracking

Goal Setting/Tracking

Split Testing

Widgets

Campaign Analytics

Screen Activity Recording

Abandoned Cart Saver

Multivariate Testing

Website Analytics

Real Time Data

Monitoring

Pricing begins from $199 per month for 10000 users.

Lyssna vs VWO Testing

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons