---
title: "Breezeway Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Breezeway. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Breezeway is a good fit for you!"
source_url: "https://www.softwareadvice.com/vacation-rental/breezeway-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/)

/

[Breezeway](https://www.softwareadvice.com/vacation-rental/breezeway-profile/)

/

Breezeway Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/vacation-rental/breezeway-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/vacation-rental/breezeway-profile/alternatives/)

# Breezeway User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 196

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 139 reviews (71%)
- 4 stars: 40 reviews (20%)
- 3 stars: 8 reviews (4%)
- 2 stars: 5 reviews (3%)
- 1 star: 4 reviews (2%)

### Most mentioned pros

- Our daily workflow for maintenance, housekeeping, and inspections is more organized, and we can now keep better records for our owners of tasks.
- My favorite way to view the calendar is weekly by property or by user, and I can drag and drop tasks from one day to another.
- It helps us to manage the cleaning and inspections at our rental and easily integrates with our PM software.

### Most mentioned cons

- Theres a few elements that auto categorize, unless you manually add them to the section you want which is kind of annoying, I wish or want there to be a way to maybe customize that?
- Searching for task is not an easy feat. If you do not search the exact words used in the task title, it is nearly impossible to find completed tasks.
- We ended up significantly overpaying for listings that weren’t removed from billing, even though there was no syncing activity.

## Breezeway customer reviews

Showing reviews 1-25 of 196 (page 1).

### A 2 out of 5 experience.

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall experience: 2 out of 5 Platform potential: 4 out of 5 Customer support: 2 out of 5 Functionality for our particular needs: 3 out of 5

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

We use Breezeway as a holiday rental management company. Overall the functionality is okay. We like being able to create property specific checklists with reference photos and similar details.

#### Cons

Their support isn't really focused on actually supporting you, in my opinion. I didn't feel like they were helping us much. This might be a completely subjective or isolated experience, but it's ours. The Success Manager allocated to our account is quite slow at replying, and when we asked for help on billing, the responses felt robotic with very little personal touch. The onboarding process is extremely heavy; at least it was for us, with only 45 properties. It takes a lot of time to onboard each property individually. The most frustrating part is that you start getting charged from day one, even if you don't go live for months or the onboarding itself takes months. In our case we ended up paying over £1,000 for a product we weren't actually using until we went live. Not something I was thrilled about. When I asked for our account to be billed from the point we actually started using the platform, the request was ignored or delayed for quite a while before a one-month refund was eventually approved as "a gesture of goodwill". The platform has a few limitations, the biggest being that it doesn't fully integrate with our PMS. Functionality around bulk edits, bulk actions and anything at scale is also limited, which adds a fair bit of manual work for our team. In the eight months since we joined, we haven't seen any updates or new features launched, or at least we weren't made aware of any. So I'm not sure how focused they are on developing the product. Again, that could be down to us not being informed or not actively checking for updates.

---

### Invoice Access/ Auhtorization aside from the Administrator

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Commercial Real Estate
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Downloading the Payroll makes it Easier. The tasks can also be easier done and calculated thru the time in and time out option,.

#### Cons

I AM from Accounting Dept but i couldnt see the invoices/ receipts we are Paying, Only the Administrator Which Happens to be the Owner of the Company. SO only the Boss can Audit/Open the said Docs. I reched out through email if they can provide to me the invoices. And Also There are Doubled Four Properties in Laurel. Are we also paying double for it? We need to know the details of what we are paying

#### Vendor response

Hi Jun, Thank you for taking the time to share your feedback. We're sorry the experience didn't meet your expectations, and we want to make sure your concerns are fully addressed. Regarding invoice access, we understand how important it is for your accounting team to have visibility into billing details. Currently, invoice access is tied to a single account login, and we recognize that creates a real challenge for teams where billing and operations are handled separately. We've noted this as feedback for our product team. On the property question, your CSM, who has been in touch, can walk you through exactly which properties were active and what you were billed for in February. If there are any discrepancies, we'll work to get those resolved quickly. We appreciate your patience and want to make sure you feel fully supported going forward. Please don't hesitate to reach out directly if there's anything else we can clarify. Best, The Breezeway Team

Replied March 2026

---

### Breezeway Assist & Breezeway Support Do Better Please

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like the platform, but I find Breezeway Assist to be unreliable at times. I would like to see improvement all around

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I find it very easy to use and great for keeping track of tasks and scheudles for all our properties.

#### Cons

I find Customer Support to be unhelpful. We have had issues with our on-call support as well as when I reach out to support regarding bugs with the Breezeway system and WhatsApp integration. I have also been noticing a lack of response to guests, multiple times I have had to jump in to answer the guest cause Breezeway Assist won't respond for an hour or more.

---

### Loving Breezeway!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We love Conner and love that if we ever have an issue he fixes it or finds out how to get it fixed :) Breezeway has helped us keep vendors and employees accountable.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We can now track where our vendors are on each task and when it is complete, keeping employees and vendor accountable and can easily see what is done and what is pending.

#### Cons

Not everything from Barefoot feeds to Breezeway. There are times where manual entry is necessary for Breezeway since it does not feed.

---

### Breezeway - Gen Z Approved

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

it has been a great experience. It is very user friendly and leaves little to no room for error and i dont even use all the features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is for me to customize each of my propertys an how amazing the customer support is.

#### Cons

I didnt like that i didnt have control over the departments, but that was quickly changed! Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend.

---

### The Only Way = The Breeze Way

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We love breezeway! It has made managing 60+ properties a "breeze" ;). It allows us to exceed the high standards that we set for ourselves as well as our properties.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love the level of detail we’re able to maintain across all of our properties. With Breezeway, we’ve built everything out so thoroughly that we can answer just about any guest question without even stepping into the unit—which saves our front desk a tremendous amount of time, especially during peak season. The interface is also incredibly easy to use and simple to train on, making it seamless for our entire team to get up to speed quickly. We’re also in the process of completing the safety training, which really helps set us apart in such an important area. Their customer service is top-notch—quick to respond, and if something can’t be easily handled over email, they’ll schedule time to walk through it with you so you fully understand. We’re especially excited about the Kaba door lock systems integration and have high hopes it will make our check-in process even smoother. And the digital guide is truly above the rest—it makes it incredibly easy to provide clear, helpful information for guests.

#### Cons

Not being able to close tasks directly from the schedule view—though this is more a future feature suggestion. That said, they’re usually very responsive and tend to implement feedback like this pretty quickly.

---

### Built my entire tech stack around Breeezeway

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

overall has been great. enjoy working with everyone on the team, they're responsive and listen and consider the customer needs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the mobile capabilities - but would like to see more accessable via the app rather than a redirect to the web. User interface is easy to navigate

#### Cons

Reporting capabilities could continue to be enhanced. I have had some issues with integrations and have run in to limited staff resources to work with delaying resolutions.

---

### Great Management Software for the Right Use Care

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Breezeway utilizes an intuitive interface. The aesthetics more better than some of the other competitors. The ability to automate workflows is also helpful.

#### Cons

This is not necessarily a con, but this is a PMS targeting short term rental operators. Being primarily a cleaning company, this does lack some functionality as an end-to-end software for us, causing us to create some work arounds.

---

### Simplifying Property Management, One Task at a Time

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, our experience with Breezeway has been excellent. Beyond the platform itself, what really stands out is the support team — they are responsive, collaborative, and receptive to product feedback. We’ve also been impressed with the steady rollout of new features that directly enhance operational visibility and efficiency. It’s clear that Breezeway is committed to continuous improvement, and that makes a big difference for teams like ours.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I love most about Breezeway is how intuitive and organized the platform is. It keeps everything centralized and easy to navigate, which makes day-to-day operations run smoothly and efficiently. It’s a tool our team truly relies on to stay aligned and proactive.

#### Cons

We’d love to see expanded messaging integration — specifically the ability to include emails alongside texts and Airbnb messages within one guest conversation thread. Without email visibility, it’s challenging to use the messaging section as our primary communication tool.

---

### The Backbone of Our Operations

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Breezeway has been amazing for our operations. It’s essentially where our company “lives” , if it’s not in Breezeway, it doesn’t exist. Everything runs through it, from task management to coordinating with cleaners and vendors. It’s also very easy to use for both admins and cleaners, which makes onboarding and day-to-day execution much smoother. Their customer support has been great as well, always responsive and ready to help when needed. For the value you get, the pricing is very reasonable. It’s hard to imagine managing multiple properties without it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Breezeway has been a really helpful tool for managing operations, especially when handling multiple properties. It keeps everything organized in one place, so it’s easy to track tasks, coordinate with cleaners and vendors, and make sure nothing falls through the cracks.

#### Cons

One downside is that tasks can feel a bit limited. It would be really helpful to have subtasks within a task to better organize more detailed workflows. Also, the search function could be improved, right now you can only search by title, so it’s hard to find things based on descriptions or comments, which slows things down at times.

---

### Hands down best support team in the business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.

#### Cons

The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.

#### Vendor response

Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience. Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!

Replied July 2023

---

### Take control of your facilities management using Breezeway

- Overall rating: 5/5
- Reviewer: Nikolai K.
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Breezeway is probably my favorite facilities management app out right now. We've been using it for several years now, and it continues to improve each year. Additionally, they integrate directly with our primary PMS for seamless system access.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy Breezeway makes it to customize different portions of their software. We utilize it for both our cleaning and maintenance departments, and you receive significant value from it. It definitely makes property management so much easier.

#### Cons

The biggest downside at the moment is that you have to attach everything to the properties one at a time. However, I'm working directly with our account rep to work with the development team to improve this.

---

### housekeeping Manager

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Building Materials
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are very satisfied, happy that you can’t erase anything hold people more accountable for the task

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The auto scheduling features is great I really like it I would really like the dashboard so you can see everything that is going on that day

#### Cons

That you can’t take a video our team needs who take a lot of Videos for guest arrival it would make it a lot easer if all could be in the same place

---

### I love everything about Breezeway

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am absolutely happy with everything about Breezeway! I have been through several task software in the past and Breezeway is by far the best! The customer service is top notch and you can not ask for a better experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how Breezeway seamlessly works with Streamline and keeps everything on track. Breezeway makes my job so much easier with all of the filter options. The messaging with guests and the AI features is icing on the cake.

#### Cons

The only thing that I do not like is that the maintenance tasks are not linked together. It causes some of the tasks to get overlooked because they are created at different times.

---

### Perfect Tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is awesome, I really like Breezeway. My experience managing properties are easier because of breezeway.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User Interface, My client success manager, I Think it is an awesome tool, and really helpfull in terms of Maintenance and cleaning.

#### Cons

I don't like the fact that you are not allowed to upload pictures after the work order started. Sometimes is hard, because we sent some vendors.

---

### Great platform but needs some refinement.

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Breezeway has been a great addition to our operation but look forward for more updates to refine the user experience.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I like the breezeway app but the functionality could be better. Overall the platform simplifies our operation.

#### Cons

I would like to be able to edit comments, respond to comments in a thread, and links should be clickable. I wish the reporting was better.

---

### Easy and Productive

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Breezeway has streamlined a lot of my processes and makes it possible to both find and share pertinent information quickly with teammates in and out outside of my department. I do enjoy having the system as my catch-all for messages and calls so I know what to look at when I get back into the office from days off.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It is nice to be able to pull up all of my tasks for different properties all at the same time and filter easily. Being able to communicate in the comments for each one has been a total game-changer for my workflow.

#### Cons

The automated reply system/Breezeway Assist is clunky and does not assign the correct teams to the correct tasks always. This may be more of an internal issue that needs clarification, but automatic assigning isn't always beneficial.

---

### Breezeway helps maintain operational continuity in growing STR/MTR businesses!

- Overall rating: 5/5
- Reviewer: Patrick B.
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have used breezeway for more than 5 years between two companies and have come to found it a critical tool for operations management at both. One managed 1200+ units across the US and the other started from 0 and has grown to 150+ units across multiple markets in the US. I would be lost without breezeway and the alternatives built within PMS's or competitors just don't compare with their product features, support, and pricing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Breezeway integrates seamlessly with our PMS and operations and helps us stay organized with property level tasks as our portfolio continues to grow.

#### Cons

I do wish there was the ability to add or edit task types beyond cleaning, maintenance, and inspection but we make this framework work well enough.

---

### Great for everyday property management!

- Overall rating: 5/5
- Reviewer: Sara S.
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that Breezeway makes daily and weekly scheduling across 150+ properties so easy to visualize, and so easy to make adjustments as needed. My favorite way to view the calendar is weekly by property or by user, and I can drag and drop tasks from one day to another. I also like the ability to auto-assign specific maintenance technicians to certain properties.

#### Cons

I wish Breezeway had slightly better filtering options, or ways to mass edit properties all at once. For example, we use auto-assigned property tags and maintenance technicians. It would be amazing to be able to select all properties under a certain tag and update them (either assigned maintenance tech or new property tag/group all at once)

---

### Just Get Breezeway

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall a great product! Attentive and willing to work with us to make improvements. Always innovating, but never abandoning core product.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The calendar is easy to read and interactive. The features are robust to add home info to. Really great for scheduling tasks! Agents are helpful and easy to work with/reach when needed.

#### Cons

Elements are not searchable - that can make finding info cumbersome. If that could be added, it would make the info we've added to the software a lot quicker and easier for our team to access.

---

### Experience with Breezeway

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Breezeway adds real value to property management workflows. While there are areas for improvement, it’s a solid tool that improves efficiency, communication, and accountability.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Timestamped photos make reporting more accurate, while automations save time by scheduling tasks automatically. The messaging system centralizes communication, helping reduce missed updates, and the app’s intuitive interface makes adoption quick and easy for teams.

#### Cons

While Breezeway is strong overall, there are areas that could be improved. SMS doesn’t yet support videos or hyperlinks, which can limit communication options. The messaging feature within the app can feel sluggish at times, taking longer than expected to open or send messages. There are also no notifications when photos are attached to tasks (a feature that would be valuable for off-site teams).

---

### Great software!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall great experience, easy to use, improves efficiency and keeps our team organized daily well!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

User-friendly, mobile-ready software with seamless integrations that boost team efficiency overall!!

#### Cons

Nothing in particular. However, would love to consolidate tools, doing more within one platform instead of multiple systems.

---

### Accounting/Reservations

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I'm really satisfied with how this Tasks turned out on breezeway. It's very organized and untestable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like we are able to report any issues to the vendor and have sent them accordingly. Also how our vendors can accept the project.

#### Cons

The process of exporting tasks is time-consuming. I have to constantly be checking our barefoot every 10 minutes for tasks to export.

---

### Breezeway the best way to keep your homes updated

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

My property management will not be the same without breezeway, I never have a home where a guest shows up and it was dirty because the cleaning was missing on the system

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Friendly to use for all my team members from the cleaners to my tech support people know how to use this app. I love that I can keep a record of all my team task and all the events in the cleanings and the pictures for each task allows me to remember everything with just a click

#### Cons

To set up the first time the templates that my team are going to use can be a little tricker but after that its really smoothly

---

### Easy Breezy

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love the many different features, being able to add uses for different service providers, that it is so easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Various Features Customer Support User Interface - I can add and manage users effortlessly Rate Management,

#### Cons

Sometimes the calendar takes time to or does not update at all. Apart from that the features are really great

---