eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.

Excellent, We will recommend it to all our known corporate members.

This is the most employee friendly software that we ever used. Technical assistance is available 24hrs. Easy to operate & very reasonable comparing to other brands.

Nothing as such it seems perfect. We would like to take more additional services through eZee absolute.

As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all.

It is all in one software with PMS, chancel manager, booking engine, guest review platform

The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations using this flawed system. When the same was reported to the software company and escalated to higher levels, I was informed this is a system enhancement and will need to discuss internally. I am 100 % confident all hotels who have used Ezee absolute so far would have lost a lot of money due to this error in the system. The new version is boring and slow and it takes ages to process check and checks out. My team is very scared to do anything on the system as they fear losing money and we are at a point where we doing everything manually including night audits, posting of payments, and canceling bookings (writing on a book then marking on PMS system. This is how bad the system is. Every now and then you will receive over bookings during sold out days and your team would have to go through the pain of relocating an angry guest as the system made an error and hotel will receive negative reviews and have to pay extra to relocate the guest. It is not easy to move the PMS system overnight and we are waiting for the Ezee management to revert to us.

Apart from being affordable, eZee is pretty straight forward too! Owing to the simplicity of the software, the new joinees take a week or so going through and practicing, and within no time they are up and running.. checking guests in, printing folios, making modifications in the booking and generating reports.

The reports section, which is already extemely vast, could be further customized to suit requirements.

The best thing about this software is, how ezee =) it is to use. All of my staff know the functions and can work with it. The good customer support is also a thing which we really apprecciate

It is really hard to find something we do not like about this software. Maybe, that not all ota's support this software.

It's good

It's mobile usability. And remotely management ease.

Guest database is not practical. If we change any guest details it impacts on all earlier bookings of the same guest.

Remote Cloud Deployment, Ease of Use, Clean UI, Multi level access for various users, comprehensive reporting system that provides a crystal clear view of business, and a highly configurable product to suit as per the needs of the hotel/hostel.

None really. The Ezee team is inclusive in incorporating updates to features to cater to almost each and every need.

It's phone support and all the staff members are just awesome

Self checkin option is missing. There must be some options to collect the customer details from what's app or sms before tye checkin so we don't have to collect it and update it manually.

Easy to use, good customer support, constantly upgrading.

Not really, as i have not used any other software in the same field.

Exceptional PMS software we have come across in the market.

It has just been 3 months since we started using the PMS from Ezee Technosys and we are fully satisfied with it. First of all it is very easy to learn and it requires almost no training to get used to the product. The most important feature we loved about the software is it is cloud based and can be accessed from anywhere. Communicating with the guests at every level of their interaction is made absolutely easy.

The least thing we liked about this software is that not getting to know about this product earlier.

Increased online booking better integration and communication between front desk, kitchen and accounts

1. Can post room food bill from Optimus directly into the rooms 2. Reports give great operational and financial snapshots. 3. Auto night audit feature saves time for my front desk staff 4. Mobile app lets me track bookings, upcoming arrivals and departures as well as in house guest folios on the go 5. Accounting software interface enables me to transfer date in a smooth and efficient manner to Tally 6. Customer support is for real, always available 7. OTA bookings are directly posted to the software and are visible

1. You need laser printer to print room invoices so don't try to use dot matrix, which they will advice you as well 2. It took me a while to understand the back end configuration but once you learn it its a great tool to customize the software to your needs so be ready to spend sometime with the configuration part from time to time to make changes when they arise and also help is available 3. Need decent seep internet and all the time to run the software, I switch to a new and better internet service provider after the software was installed but what was good for customer service as well since we provide free WiFi to customers

I am still amazed how easy it is to use and how much time we gained with it. Not to mention how much more revenue we generated with it! I am very glad that the easy team keeps developing its product!

We are a small hotel and use Ezee 2 years now, it is very easy to use and the Distribution system makes it all worth while. It is easy to use for all receptionist. And if you have an issue you just contact the help desk and they will help out right away.

If there is anything to say, I would like to improve the group module mostly concerning invoicing. To be able to generate just one invoice number for a group would be easier for our administration and the clients or agents.

Taking care of the hotel remotely Getting real time information Once it is connected with the channel, it's awesome

Web Based Software It has very quick customer support The price of the tool to the service you get is great

Difficult to connect to OTA's There are too many windows, you have back office, front office and the OTA channel

Overall Good Experience

ezee Absolute Chanel manager and PMS is User friendly

Personally suggest Ezee Absolute improve your PMS Basic Features

You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good.

No banquet management. They attend to customer calls but have very beginners assigned from whom you have to communicate couple of times. And then you dont get the best of the solution. GST handling needs to be nurtured.

Using eZee Aboslute helped us to manage hotel bookings, revenue management and keeping track of growth.

It is user friendly. It has multiple options do perform desired operations. It connects well with other apps.

Not as such. They keep on updating new things for the improvement.