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> Reviews of Vrbo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Vrbo is a good fit for you!

Source: https://www.softwareadvice.com/vacation-rental/vrbo-profile/reviews

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Vrbo Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/vacation-rental/vrbo-profile/)

Reviews

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# Vrbo Reviews

## Reviews Summary

## Overall Rating

3.9

* * *

## Ratings Breakdown

5

(58)

4

(27)

3

(4)

2

(0)

1

(20)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.6

Value for money

3.7

Functionality

4.1

* * *

### Pros

"Able to manage all my reservations, guest communications, and bookings easily through my PMS (Lodgify) with seamless connectivity."

"As an avid traveler, VRBO is my "go to" for finding quality vacation rental properties that live up to the online presentations and reviews. "

"with Vrbo travel hotel reservations gets easier with great customer support and flexible policies and payments processes."

### Cons

"Some information about a unit is often missing in the owner's description, so you have to read all the reviews to find out something very important, such as there's a strange smell, or the elevator doesn't work, or there's noisy construction going on next door, etc..."

"Additionally, we did not receive the address or access code until 4:15 PM, after check-in time, and only after contacting the host."

"The process for paying for your rental could use some work The last two properties I have rented will not let me pay the full balance at one time, or early."

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Vrbo Reviews, Pros and Cons - 2026 Software Advice