Gaia Workspace vs Pomelo Health

RATING:

4.7

(21)

Gaia Workspace has 21 reviews and a rating of 4.71 / 5 stars vs Pomelo Health which has 40 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (21)
4.2 (40)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 19, 2024
December 23, 2021
Pros/Cons
  • Pros

  • We chose GAIA for great value and ease of use for daily covid screen reporting. Our employees all find it easy to use and as an administrator it is easy to find daily reports.
  • It was easy to use and created a great record to ensure our compliance.
  • Cons

  • Data is available in the software - no push of the data.
  • No API: Currently, GaiaWorkspace doesn't provide an API, which may limit some advanced functionality.
Read all user reviews
  • Pros

  • Once set up, the SMS reminders don't require any action on our part and have been very reliable. We like the fact that patients can confirm or cancel their appointments by text.
  • Pro: I likes the Easy of use, good features, good speed.
  • Cons

  • Terrible support, they responded by deleting my account and data. I responded and they have not replied.
  • Patients find it difficult to change their appointments once booked.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos