We like how easy it is to make and create medical notes. The reference lab and the telemedicine integration are quite good.

Buggy, slow, and if I could give customer support a negative review I would. Our hospital has lost literally thousands of hours to trying to Macgyver this junk into working.

I like the appointment book as it is easy to read and organize. I like the ability to email records, notes, and forms to clients.

Since I am not on management side I can not determine if this software error or user. Management is always confused.

In general Cornerstone is just a cumbersome software with a lot of inefficiency which is very annoying for ER work.

I've used several practice management software systems and while none of them are perfect for everyone, Idexx has the ability to invest in it's technology and continue to make improvements.

Easy to use and navigate through, for people who have never used it before, easy to learn and get comfortable with.

Ease of use for everyone in the practice. I like how things are laid out and that everything has a nice order to it.

Love that is also merges with Cornerstone timeclock for payroll.

There are so many ways to do the same thing you find that no two staff members are doing it the same way - difficult for training/SOP's.

We enjoy how many third party companies we are starting to use are also integrated with Cornerstone.

Some features are not user mistake friendly, it is often difficult to correct redo problems as they arrive.

Customizable operating software with AMAZING customer support.

This is a great program that we've utilized for 20 years. Would love to see some improvements, but overall happy with it.

D appropriately trained on how to use Cornerstone, it could be a fantastic program but it is challenging in its current form.

It is a robust software package with good integration with other Idexx offerings. The integration increases the value of each service offering.

The Boarding Module is outdated and disjointed. It does not fully integrate into CStone, in my opinion.

What I like the most about this incredible software is the easy to use guidelines. Makes running a veterinary practice easier.

The poor compatibility with Idexx Digital Radiography is one of the most frustrating things I've ever had to deal with in practice.

There is no excuse in this day and age for software this bad.

The lack of wellness plan offerings. We had to write it in ourselves which lead to many missed charges and extra discounts given since it wasn't automatic.

Hoping they will be able to stay relevant and take this to a cloud platform. We have been very happy with this for the past 11 years.

I have loved the amount of information I can use from the software and the support (albeit paid for) is excellent.

Being server-based hampered our business in the 21st century. The software is fine for smaller hospitals who don't require a lot of updated features.

Reduced missed charges, more efficient-in every aspect from kennel to doctor to CSR, all the information we need is right in one place.

Customer service is amazing. If you are having issues doing something they help you right away and are always friendly.

Overall I have been happy. Have used several PM software and find they all have things that I love and don't love.

The price is higher than other programs, and remote access is limited.

Customer support was always very helpful any time there was an issue but lack of wellness plan implementation inspired us to switch.

So if 2 people are writing exam notes on the same patient, the one who opened it second will have everything disappear when it is reopened.

Cornerstone is a solid product. It has a few drawbacks but its a pretty good top contender in the Practice Management Software category.

Their customer support is fantastic. They are available by phone, cornerstone chat, and you can allow them remote access into the system to resolve issues and do quick visual training.

Overall improvement of charge capture and inventory management. This has resulted in inreased revenue.

However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.

They really tried, but they just have a bad software, and have grown too fast that their software is literally breaking because it can't handle their users.

Easy to use, easy to change settings settings customize, customers love the quick responses from us.

A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.

It was an easy setup, but the best part is its functionality. Showing our patients and information on the screen when they call is very helpful, but the recording of calls and messages is outstanding.

Software is really easy to use. I love the mobile app - great when office is closed for special events.

Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.

Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.

Great experience, great to be able to access all systems from the app and great to have the phones so integrated with our software. Makes patient communication very efficient and more personalized.

Weave has been great to work with. The chat service isn't always to quickest way to get help, but I've always received the help I'm looking for.

Seamless integration of telephone and texting with easy recall and reminders.

Not the service itself, but the communication. They are all very great and helpful but sometimes it takes them a while to get back to you.

If it can block spam calls, as it kind of interrupt our busy time / schedule to answer these annoying calls.

Get Weave was very responsive and great value for the cost. Something has happened with the availability of getting ad agent to answer your call/inquiry/problem.

I love how easy the product is to use and navigate between patients.

Good, we love the features and functionality. We use it everyday and our practice has greatly benefited from it.

The app for both desktop and mobile is very user friendly. It makes communicating with patients easy and thorough through text - and we have LOTS of patients who love that we have that ability.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

This patient communication platform has been so great and we are pleased with the results.

They are always looking for ways to improve services. Customer service is always very friendly and quick to help with any issues that we have.

I loved using Weave when I filled in at an office that used it and have recommended it to my current office. It just made confirming and even rescheduling appointments easy.

It helps put the clients to the right people. Text reminder feature is awesome.

In three weeks our phones have been out 5 times. The features will not work and the customer support is horrible.

Ease of use, love the texting with patients, makes it very easy to communicate.

They fixed the con feature that I hated, so I have none now.

Bad customer service, bad product support, bad integration.

When there is a problem that needs to be address it should be handled not leave a email and someone might get back to you.

We have had a great experience with Weave and even without the integration with our EMR I have noticed benefits to our practice. The ease in texting and communicating with patients is very convenient.

It makes communicating with patients super easy. I love being able to text with patients, and they seem to like it as well.

Extremely reliable and gathers information quickly to send reminders. The in-office chat option is extremely helpful in communicating information discreetly.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

We love Weave, it is great for texting, reminders and payments. We also like that there is now faxing available and the new features they are releasing look amazing.

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

We have used it at our practice for about 3 months now and love it. Customer service is great and the value for what they provide is outstanding.

We don't use all of the options that Weave offers but the text messaging and review management alone is worth the money. We constantly get compliments from our patients on the texting ability.

The integration of a phone system and business text is great. The fact that it integrates with our practice management software and allows us to send reminders and mass texts to patients is fantastic.

Awesome!!! Customer service is great and responds quickly. I love love love this app.

US Dollar

Cornerstone from IDEXX is versatile, feature-rich practice management software that can be customized to meet your every need. Cornerstone is used by over 125,000 professionals at the leading veterinary hospitals, specialty referral hospitals, and corporate groups. It is backed by in-depth training (virtual or onsite) and expert support. Simple subscription pricing and flexible programs make Cornerstone affordable for your growing practice.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Electronic Payments

Status Tracking

Payment Processing

Customizable Reports

SMS Messaging

Charting

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Telemedicine

Template Management

Data Import/Export

Accounting

Inventory Tracking

Imaging and X-rays

Email Reminders

Workflow Management

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Customizable Templates

Billing & Invoicing

Accounting Integration

SOAP notes

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Inventory Management

Check-in/Check-out

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Simple subscription pricing. 

Flexible programs bundle apps and diagnostics for valuable savings.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cornerstone Software

In Person

Live Online

Webinars

Documentation

Videos

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Product Highlights:

•  Weave helps small businesses view pertinent customer information like name, phone number, upcoming appointments, past due balances, and family members as soon as they call in. 

•  Weave lets small businesses send fully customizable and automated appointment reminders, recall reminders and review reminders via text or email. 

•  Weave lets small businesses send text reminders with secure pay links to their customers as an easy and convenient payment option. 

•  Weave lets small businesses send digital forms to their customers that they can fill out before their appointment. 
Weave provides small businesses with an integrated online scheduling tool that their customers can use to schedule appointments without having to call in or send a text. 

•  The application allows users to streamline call recording, tracking, and forwarding operations on a unified platform.

•  Customer care teams can use the application to manage voicemail greetings and phone tree menus, even from remote locations.

•Businesses can utilize Weave’s email marketing solution to send promotional messages and newsletters via email and communicate critical updates related to opening, temporarily closing, or re-opening stores at a new location.

Cornerstone Software vs Weave

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