Their helpdesk is fantastic. What we really like is continual innovation that assists our business to streamline our processes.

POS integration and the ability to notify your clients via SMS and email. Being cloud hosted is a plus for those who require more flexibility.

Not having complete tracability of invoices that have been cancelled or deleted. But this will be a feature in  the future which will assist us.

We have used VetLinkSQL for years, it's a quality product, has great features and is value for money.

The training has been thorough and supportive, and the help desk staff have been absolutely brilliant.

Extremely easy to use with a huge number of features and numerous third party integrations.

For ease of use we save relevant digital Xrays to Vetlink which are attached to the animal files for easy access.

I find VETLINKSQL to be very easy to use despite not having had any formal training on it yet. Whenever I do have a question, the help desk staff are always available and happy to help.

The support staff was very comprehensive in his introduction of this program to us. We were comfortable putting our business needs into this program with his guidance.

Very innovative company that comes up with new and exciting features all the time. Excellent customer support.

The recent innovations are excellent. The abilities of Vetlink to interact with products like Smartflow and our Idexx in house lab equipment help to improve work flows and efficiency.

We also noticed an immediate improvement in the speed of the application and are very happy with the change.

Searching for specific types of records can be difficult to work out. But this is a more complex task anyway.

Vetlink is very user friendly, amazing support and very easy to do business with. We have referred many other Vets to buy Vetlink and will continue to do so.

The inter-activeness of the diary is great, the ability to easily upload images into the patient files is also an asset.

Easy to use system with outstanding technical and customer support. There are also many great features for reporting.

Anyone can be selected from the drop down where that option is available but for general use it is not convenient to have each user log on/off to perform an action.

Have to build templates/forms within the software. Difficult to find sms communication history for a client when its sent through the system.

Recently, for unknown reasons that file disappeared and as expected it was a week  or two before this was detected.

Perfectly satisfied with our decision to go with VetLinkSQL. Compared to some of its competitors its great value for money too.

When we looked at upgrading our software we looked at all the leading veterinary software packages in the market at the time and Vetlink was hands down the best out there and still is.

Our server crashed with multiple drive failures, and our tech was out of options.

From the very start the team at Vetlinksql have been great. Customer service is always friendly and prompt and as far as value for money, it's better than any other program I seen.

We have recently integrated our in house Idexx Catalyst One machine with VETLINKSQL and it is a huge improvement to our in-house testing procedures & billing.

Just amazed as how quickly and smoothly I got moved to the cloud.

The other huge benefit is we are financially far better off, which means improvement to our bottom line.

Value for money, user friendly, great customer support.

Clipboards are hard to see and not that obvious.

Great product, continued development, great support and all of this at a reasonable price.

However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.

They really tried, but they just have a bad software, and have grown too fast that their software is literally breaking because it can't handle their users.

Easy to use, easy to change settings settings customize, customers love the quick responses from us.

A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.

It was an easy setup, but the best part is its functionality. Showing our patients and information on the screen when they call is very helpful, but the recording of calls and messages is outstanding.

Software is really easy to use. I love the mobile app - great when office is closed for special events.

Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.

Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.

Great experience, great to be able to access all systems from the app and great to have the phones so integrated with our software. Makes patient communication very efficient and more personalized.

Weave has been great to work with. The chat service isn't always to quickest way to get help, but I've always received the help I'm looking for.

Seamless integration of telephone and texting with easy recall and reminders.

Not the service itself, but the communication. They are all very great and helpful but sometimes it takes them a while to get back to you.

If it can block spam calls, as it kind of interrupt our busy time / schedule to answer these annoying calls.

Get Weave was very responsive and great value for the cost. Something has happened with the availability of getting ad agent to answer your call/inquiry/problem.

I love how easy the product is to use and navigate between patients.

Good, we love the features and functionality. We use it everyday and our practice has greatly benefited from it.

The app for both desktop and mobile is very user friendly. It makes communicating with patients easy and thorough through text - and we have LOTS of patients who love that we have that ability.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

This patient communication platform has been so great and we are pleased with the results.

They are always looking for ways to improve services. Customer service is always very friendly and quick to help with any issues that we have.

I loved using Weave when I filled in at an office that used it and have recommended it to my current office. It just made confirming and even rescheduling appointments easy.

It helps put the clients to the right people. Text reminder feature is awesome.

In three weeks our phones have been out 5 times. The features will not work and the customer support is horrible.

Ease of use, love the texting with patients, makes it very easy to communicate.

They fixed the con feature that I hated, so I have none now.

Bad customer service, bad product support, bad integration.

When there is a problem that needs to be address it should be handled not leave a email and someone might get back to you.

We have had a great experience with Weave and even without the integration with our EMR I have noticed benefits to our practice. The ease in texting and communicating with patients is very convenient.

It makes communicating with patients super easy. I love being able to text with patients, and they seem to like it as well.

Extremely reliable and gathers information quickly to send reminders. The in-office chat option is extremely helpful in communicating information discreetly.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

We love Weave, it is great for texting, reminders and payments. We also like that there is now faxing available and the new features they are releasing look amazing.

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

We have used it at our practice for about 3 months now and love it. Customer service is great and the value for what they provide is outstanding.

We don't use all of the options that Weave offers but the text messaging and review management alone is worth the money. We constantly get compliments from our patients on the texting ability.

The integration of a phone system and business text is great. The fact that it integrates with our practice management software and allows us to send reminders and mass texts to patients is fantastic.

Awesome!!! Customer service is great and responds quickly. I love love love this app.

US Dollar

VetlinkPRO is a SQL-based veterinary practice solution that helps various types of veterinary practices manage clinics. Key features include appointment booking, reminders, billing, inventory management, e-forms, reporting, a client portal and cloud backup.


VetlinkPRO allows users to configure their appointment-book layout, functionality and look. Customers can book appointments online through a booking website provided by VetlinkPRO. Text-message communication tools enable clients to receive notifications about pets' post-surgery status, appointment reminders, vaccination reminders, special offers and more. The document interface allows users to work in multiple windows at the same time, running multiple tasks.


VetlinkPRO also supports third-party integrations with e-commerce programs and data-facilitation providers. Reporting feature let users generate reports on staff-performance reports, sales and clients.


VetlinkPRO is available both as cloud-based solution and as an on-premise solution. It also provides mobile apps for both iOS and Android.



LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Document Storage

Activity Tracking

Confirmation/Reminders

Calendar Management

Template Management

Accounting

Inventory Tracking

Imaging and X-rays

Client Portal

Workflow Management

Alerts/Notifications

Reporting & Statistics

Reminders

Prescription Processing

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Client Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Web browser (OS agnostic)

Windows 8

Windows 10

Contact Computer Fanatics for pricing details

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

VETLINKSQL

In Person

Live Online

Webinars

Documentation

Videos

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Product Highlights:

•  Weave helps small businesses view pertinent customer information like name, phone number, upcoming appointments, past due balances, and family members as soon as they call in. 

•  Weave lets small businesses send fully customizable and automated appointment reminders, recall reminders and review reminders via text or email. 

•  Weave lets small businesses send text reminders with secure pay links to their customers as an easy and convenient payment option. 

•  Weave lets small businesses send digital forms to their customers that they can fill out before their appointment. 
Weave provides small businesses with an integrated online scheduling tool that their customers can use to schedule appointments without having to call in or send a text. 

•  The application allows users to streamline call recording, tracking, and forwarding operations on a unified platform.

•  Customer care teams can use the application to manage voicemail greetings and phone tree menus, even from remote locations.

•Businesses can utilize Weave’s email marketing solution to send promotional messages and newsletters via email and communicate critical updates related to opening, temporarily closing, or re-opening stores at a new location.

VetlinkPRO vs Weave

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