About Business Hangouts

Business Hangouts is a cloud-based video conferencing and collaboration solution that provides a platform to share valuable information and establish communication between managers and employees.

Key features of Business Hangouts include management of web conferencing, webinars and webcasts. The communication tool enables users and presenters to set events per both private and public requirements. Its screen share module helps to exchange content among teams from Google Sheets, Docs and more. Additionally, it provides unified chat, custom events registration, admin controls and reporting modules to improve engagement within the organization.

Business Hangouts enables integration with YouTube, which helps users to record webinars and charge for seminar...


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Supported Operating System(s):

Web browser (OS agnostic)

75 Reviews of Business Hangouts

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(46)

46

4 stars

(23)

23

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

September 2019

Martin from Verizon

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Business Hangouts has the perfect web conferencing tool.

I really thought that it was very easy to use and it provide a much better option of video conferences than most of the other video platform. Through the Business Hangouts software, scheduling the audio and video calls is very easy. Our conversation chat through the audio and video conferences and screen sharing all good by the Business Hangouts software.

Pros

The best thing of the Business Hangouts is that we can easily schedules our calls and meeting and in this why the support lines of our calling is very helpful for us. The outstanding features of the business hangouts makes this software powerhouse such as file sharing, polling, screen, video sharing and the ability to record. This software let me organize a video conference meeting with everyone at anytime. This software is an efficient software for the audio and video conferencing which allowing me to communicate with our friends, colleagues and team members. Hence, it is a best way for collaboration.

Cons

Mostly the business hangouts works properly but sometimes it created some issues such as it is not as easy to get sound working and get things setup. The quality of video conference is not as best as should. Sometimes the new users have to face difficulty when it is loading due to which I have to sign in again and then our precious time will be waste but it is not all time issue. When we sharing our screen, the video conference quality will be automatically decreased. But still it is an excellent platform for meeting collaboration.

November 2019

Michell from Trópico Internacional

Company Size: 1 employee

Industry: Import and Export

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

2.0

November 2019

Google Hangout the best tool for virtual meetings so far

Pros

Very very easy to use, even a person that is not familiar with technology can work with it. It's share the link and connect! there is no need of user ID and this stuffs...

Cons

It only works with Google Chrome and Firefox browsers, they should go further and be open to other browsers such as Safari, Internet Explorer, etc once some companies are limited about it, so this becomes a limitation. there should be an option for user to see the invited people when sharing a presentation. You can see them but only when you are not presenting full screen materials, this is bad once you lack the expression of your audience.

June 2020

Andrea from EmployAbility: Employment and Housing Solutions, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

June 2020

Very convenient and easy to use

It has been very helpful while we are working from home due to COVID-19. We are able to stay connected by using the chat and video call features regularly throughout the day.

Pros

We use the chat feature constantly to communicate between team members. Since it is part of Gmail it is really easy to use throughout the day. It has been particularly valuable during COVID-19 when everyone is working from home and we can't just pop into each other's offices. We are not initiating video calls regularly too.

Cons

It is not as easy to use with people outside of our agency. I would have also liked to be able to call more than one person at a time which also does not seem to be a feature for phone calls.

January 2018

Andy from Userlane

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Review Source: GetApp


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

January 2018

Miserable UX

Pros

-Probably good features -You can send invites to event directly from the dashboard -Integration with Google Calendar

Cons

-More expensive than other solutions -Set up is brutal: you need gmail, G+, a youtube account, AdSense Account, Admin Ritghts on your domain, monetization activated on Youtube, LiveStreaming activated plus a bunch of other requirements and settings -Onboarding via thick pdf handbook!!! OR Set up a meeting with a rep (whenever you can find a spot to schedule a meeting to have support to setup the whole thing) - Got to sign up and went through the painful process of setting up the whole thing just to find out that the product can't be used in Germany (where I currently live). They accepted my credit card and billing address no problem, though. Maybe warn people before they waste two hours? -They say 'free trial, cancel anytime' but there's no visible option to cancel/suspend/delete account anywhere. They don't talk about canceling your account in the FAQs (where you should normally find this kind of information) and searching their documentation returns zero document/guides on this topic. You can access community support by first requesting to be accepted in a 'forum' (it's actually a G+ community). Once you're accepted you have to scroll through all the entries and hope to find somebody who managed to cancel their account. At this point you just feel trapped. Next step, blocking the credit card.

June 2020

Jonathon from Transparent Cleaning Co.

Company Size: 2-10 employees

Industry: Glass, Ceramics & Concrete

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2020

Basically texting but helpful for using with drive

Pretty good for the most part. The tech issues are frustrating but it is a Underhill tool for keeping everyone informed and sharing docs in conversations.

Pros

I like that you can have multiple participants and share photos and documents back and forth all within the Google framework.

Cons

Have experienced some sync issues which can get frustrating. Namely some emails don't work with it sometimes even though they're part of the same suite.

Reasons for Choosing Business Hangouts

We chose hangouts because it is connected with Google and therefore plays well with drive.