Business Hangouts vs RingEX

RATING:

4.5

(84)

Business Hangouts has 84 reviews and a rating of 4.54 / 5 stars vs RingEX which has 1195 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (84)
4.2 (1195)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 25, 2023
May 13, 2024
Pros/Cons
  • Pros

  • It is easy to use and does not detract from its operability and functionality, it is excellent for internal video conferencing and the interaction with the user is perfect.
  • It allows you to customize your videoconferences to the style that you have in your company, being a low cost tool with respect to skills, so it is very useful when you hold meetings online.
  • Cons

  • Actually that is the case for many of the options. However, nobody else on my team has a problem with the user interface.
  • At times, the system can be laggy and cut out abruptly while on a call. Also, some people struggle with logging into the platform.
Read all user reviews
  • Pros

  • The value of the comprehensive business package for the very affordable price.
  • I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.
  • Cons

  • There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.
  • The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.
Read all user reviews
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos