eyeson vs Phone.com

RATING:

4.4

(21)

eyeson has 21 reviews and a rating of 4.43 / 5 stars vs Phone.com which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (21)
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Ease-of-Use
4.5 / 5
Phone.com
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
March 3, 2021
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Pros/Cons
  • Pros

  • I find it easy to use, reliable and my clients like it too so it provides my business what I need.
  • It's much easier for customers to use over something like Zoom.
  • Cons

  • During the call we can chat with the client, exchange links etc. The downside is that this system has no automated e-mail to the client with a chat transcript.
  • It seems to have a delay. I would like to see less of a delay.
Read all user reviews
  • Pros

  • Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
  • Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.
  • Cons

  • They also raise the price of it without informing you. I had to go through 4 people to cancel my account.
  • Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos