About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include host controls, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access and content management.

Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. The Enterprise edition offers a dial-in feature, which enables teams to join meetings with...


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Supported Operating System(s):

Web browser (OS agnostic)

10,147 Reviews of Google Workspace

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(7,500)

7,500

4 stars

(2,108)

2,108

3 stars

(414)

414

2 stars

(59)

59

1 stars

(66)

66

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 10147 results

May 2020

Margarita from American School of Ahmadi

Verified Reviewer

Company Size: 11-50 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

May 2020

The total IT solution for schools!

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros

Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports. The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program. It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed. Easily compatible to connect data to Google sites.

Cons

I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time. As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

Reasons for Choosing Google Workspace

Far more advanced and latest technology - with collaborative teamwork.

October 2020

Vincent from Gradelink

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

October 2020

The Preferred Collaboration and Communication Suite for Small Business

I use GSuite tools every day for my business and my full time job, and as a whole, my experience has been very good. As a web designer, I also help many of my clients set up collaberation and communication tools, including GSuite for Business and GSuite for Education, and more often than not, it's a breeze.

Pros

The feature I like most about GSuite is the range of collaberation and communication tools it offers and its ability to integrate with my everyday web experience. I use Google Docs and Drive to collaberate on web projects. To give a specific example, I use Google docs to put together a sitemap and have my clients make edits to it before placing content on the site. I use GSuite as a way for clients to upload website assets and make them available to me for use on web projects.

Cons

GSuite is not very intuitive when it comes to setting up options on the administrative side. Everytime I want to look for a particular setting, I need to reference the documentation or Google help site to see where the option is - it's never where you would expect it to be. I can tell that the software was developed by programmers, but I believe they might want to add a few more UI/UX people to the team that develops the administrative interface.

Reasons for Choosing Google Workspace

At the time, Microsoft was just putting together their 365 experience, and I wasn't a fan. It's gotten a lot better since then, but I still prefer GSuite over anything from Microsoft because of it's ability to integrate with many other tools that I use in my browser, such as the ability to snc my browsing preferences to any Chrome browser. I pretty much live in the Google world now, so switching isn't really an option.

December 2018

Michael from Whitehall Central School District

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

December 2018

G Suite - The New Standard for Education

Google is awesome. Google Sucks. Google changes things at random, because they think they know better than you. Google's project vision often excludes we the user. They have plans for one application, so you won't get a feature in another. They intend to replace something, so you can just do without while we work on it, to later discontinue it. But G-Suite works. It's awesome for email. It has a terrific set of applications that are becoming mainstream enough that I get less and less shouts at for it not being office. Google Drive is great, as a last bastion of storage for when someone loses their documents. The configurations of various apps for users is awesome for most of the Google Apps (if they have been blessed to give you such settings). Do I recommend it? Absolutely. It's a necessity in a Google Education district. Would I use it for email even If I wasn't? Yes I sure would. The rest of the options, iffy.

Pros

G Suite, a powerful collection of Googles Utilities wrapped up in a business-centric manageable cloud (for in our case, Education). There is a large amount of customization available based upon users by OU, which can trickle down into Chromebook management, and more. Quick alias support for name changes. Extra Routing steps for email if you wish (route through your own filters, or a second route for internal archiving). Enable / Disable GSuite apps based upon OU. And configurations based upon such. Password Syncs with Active Directory (requires an install on a password management server). User Sync with Active Directry (requires another install on a directory server).

Cons

G Suite is excellent. But G Suite does suffer some flaws. The management interface is SLOW. I cannot underscore this enough. Antique "Active Directory Users and Computers" is like lightning compared to using the management interface. The mangaement inferface tends to forget your log-ins mid stream, it doesn't remember where you were, and your attempted setting change wasn't set. Don't forget. Some interfaces hide the save button (seemingly...). Other settings are saved on click (lack of consistency). New features are often bleeding edge, but also sometimes completely excluded because "it's not for business customers"? Restrict "Hangouts" for some users? No... you cannot, you have to use "Hangouts Chat" because that's the business client, but that doesn't integrate into email.

July 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

July 2020

All in one solution for new companies

There is hardly any other tool that offers this much at this price. Google Drive and all its document creation features are essentially a must in any modern company, and the only other option is Office 365 which is still miles away due to their late online adoption and unreasonable price. And it comes attached with the de-facto email manager and a calendar that works out of the vox in almost any android device. The value for money is very competitive.

Pros

GSuite is a plug and play set of productivity tools for virtually any company but specially but starting companies (as early choices may have large impacts down the road). If you're looking into having your email account set up with your domain name, this is the way to go as it works seamlessly to provide a gmail account in that domain (little configuration). Plus, along comes a calendar, video-calls, cloud space for files, and a suite of document creation tools (docs, sheets, slides, etc). Since all of these are very connected with each other, this was a no-brainer choice and very powerful for startups.

Cons

Google created an amazing product by just stiching several of its already existing products and making them work together really well, but beyond that (which is already a lot) there is little else. For example, it's just normal that people enter and leave a company, and the support for forwarding emails or managing these "old accounts" is limited. Other specific functionalities are also limited or a bit too complicated in comparison with the rest of the suite, like managing rooms, creating email lists, or controlling permissions. Also, one misses a Slack-like functionality. Where is google's version of slack? It could so easily be integrated in Gsuite.

Reasons for Choosing Google Workspace

Cheaper, and has many more functionality attached to it, like the email, calendar, drive, device management, etc.

September 2020

Shiva from Self-Employed

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

September 2020

G Suite review

Overall G suite is best for any organization and you have to compromise for some of the features such as collaboration tools, Comparing to Skype or Team their hangout isn't great so far. Overall I can proudly recommend this services to anyone with their own research (what they want?).

Pros

Well, A complete google package is suitable for any business. Premium google adds on packages are bonuses. Storage is a very excellent buy for literally anything. There is no need for any special training for employees. Anyone can easily use it. No hassle to train employees. Very organized and fully cloud-based. Gmail, drive, Voice are great development.

Cons

Apart from good features there are few things that people don't like about this product. This is entirely webbased and many of us don't like this. Very average/poor support system comparing to their competitors. Collaboration tools are not great as their competitors offer. Pricing should be even more better.

Reasons for Choosing Google Workspace

Initially we exicited with google services and user-friendly gmail and google drive interface. G Voice was awesome alternative for landline.