G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.

I love have the G Suite since my domain name is my business name which makes it more professional and official. It's a good email platform and I'm happy with it.

Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.

Great! i love the functionality. Not only is this software useful for business operation but for personal use as well.

Overall I am very satisfied and love using G suite for mine and my client's business. It offers so much integrations and ways to expand and empower on all kinds of systems.

I have found Google Workspace to be a pleasure to work with. It meets all of my needs and I really like that everything is in the Google Cloud so I know it's safe and secure.

It is a great free product and I have always had a good experience with storing my information on there and would definitely recommend it to others.

So easy to use and pleasing to the eye. I like it so much more than Outlook and love the cross functionality and collaboration abilities.

I love using it, The video quality in Chat/hangouts is really good. 95 percent of our users all enjoy how easy it is and that it just works.

Outstanding, I have been using it for years now and despite there being cheaper option, the benefits simply outweigh cost difference.

I love that G Suite has multiple tools you can use to help you complete projects. I also love that you can share the documents easily with other team members so they can work on it as well.

I LOVE that I can access my files and edit them almost seamlessly on any device that I have Google drive downloaded on. Not having to lug around my work laptop just to access my files is so nice.

Like most of Google's offerings,  Google Workspace is pretty easy to use. Particularly if you have any experience with GMail, you will LOVE this product.

Fantastic service, fantastic value for money. If you are running any kind of business then you can not go wrong with Google G-suit.

I love the ease of use and the way my emails are organized. This is the best email service on the market.

Easy to use, great at integration, easy management, well-known company, excellent customer service and updates are simple.

The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.

Its super easy to integrate with other technologies. Its amazing to have everything all in one place.

Love it and recommend it highly, especially for charitable orgs who need good, reliable, easy to use email/suite of products without high costs.

Google drive makes it really easy to store, organize and sift through all types of content. Google Meet is one of the best video-conferencing solutions out there - very fast to set up, good quality.

The ease of use and seamless integration across products is incredibly useful and definitely makes this one of my favourite softwares to use.

Great platform and we have had a great experience. The staff finds it easy to and user-friendly and we can access it remotely from amywhere.

Though it was affordable, I probably lost business as a result in the final analysis.

They also raise the price of it without informing you. I had to go through 4 people to cancel my account.

Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.

So let this review be your warning. The low price comes with a massive.

To say that the invoices are confusing would be a gross understatement.

We had problems with the app crashing mid-call. For awhile it would happen at the same time stamp for every call.

Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.

Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.

That it was very affordable and that it was HIPAA compliant. The app was relatively easy to navigate as well.

It's HIPAA compliant with a signed BAA. Voice quality is excellent.

State of the art PBX was highly customizable and made our business sound like a fortune 500 company.

Most functionality is available but it can be very difficult to navigate. They could use a big UX cleanup across most of their website.

Good product, not super great. Ended up switching to something that fit my needs better.

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.

Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.

15 years of great experience with phone. Com It is easy to use, it has a flexibility for work that improves business performance.

Overall my experience is positive. It's easy to set up and use.

There customer service is really good, answered quickly, no holding on line and they answered my questions and helped with using my recorded message as my first answer greeting.

I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me.

AMAZING customer service/support. Easy configuration and sensible flow/interface.

Easy to set-up, easy to use. Great Business Phone System.

I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office. The Android app is also useful if I want to make calls from that number remotely.

I like that the interface is simple to understand and is easy to integrate onto my phone without confusion.

Billing nightmare and missing critical Self-Help solutions/support.

I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.

Great software when ready to upgrade from all the free apps.

I cant say enough great things. We love how it is over the internet so our phone service can go anywhere.

Routing calls or forwarding directly to a number and not through an extension will incur per minute charges over the basic minimums.

When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.

Terrible user interface. No way to resend a fax through the dashboard.

Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.

Powerful Cloud Based Phone System at the right price.

Overall, a great phone system. Just began using it and very happy.

Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business.

Phone.com was the best choice for my lastest company. They have great prices, excellent support and all the features that I need for my business.

US Dollar

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management.

Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. 

Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum, and other online measures.



LongDescription

File Management

Commenting/Notes

Threat Intelligence

Document Templates

Live Video Interview

Meeting Management

Visual Modeling

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Security Management

Customizable Reports

Document Storage

Access Controls/Permissions

Data Storage Management

Data Synchronization

Templates

Task Scheduling

Real Time Editing

Electronic Signature

Single Sign On

Endpoint Management

Real Time Synchronization

Projections

Communication Management

Document Capture

Calendar Management

Integrations Management

Collaboration Tools

Content Library

Full Text Search

Template Management

Presentation Streaming

Private Chat

Scheduling

Offline Access

Email Tracking

File Transfer

Process/Workflow Automation

Version Control

Audio Calls

Content Management

File Storage

Screen Sharing

Mobile Access

Two-Factor Authentication

Multi-Channel Communication

Role-Based Permissions

Event Scheduling

Real-Time Notifications

Host Controls

Forms Management

Email Reminders

Unified Communications

Call Conferencing

Real-Time Updates

Email Management

Video Support

Audio/Video Recording

File Sharing

Alerts/Notifications

Authentication

Real-Time Chat

Chat/Messaging

Availability Management

Customizable Templates

Calendar Sync

Document Review

Response Management

Deployment Management

Skill Assessment & Scoring

Audit Management

Two Way Audio & Video

Software Management

Customizable Branding

To-Do List

Conferencing

Automatic Backup

Reporting/Analytics

Remote Access/Control

Customizable Forms

Forms Creation & Design

Video Conferencing

Backup and Recovery

Drag & Drop

Secure Data Storage

Archiving & Retention

Third-Party Integrations

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Cloud Application Security

Text Editing

Data Tabulation

Signature Management

Surveys & Feedback

Real-time Scheduling

Web browser (OS agnostic)

Business Starter: $6 per user per month. 
Business Standard: $12 per user per month.
Business Plus: $18 per user per month.
Enterprise: contact Google for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Live Online

Webinars

Documentation

Videos

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX service for a single-provider VoIP solution. The solution also includes applications such as call queuing, conferencing and call recording.


Phone.com's Communicator softphone application allows businesses to use desktops based on Mac OS or Microsoft Windows as PBX extensions. The application supports both voice and video calling and enables users to manage and modify their call settings. Users can also install the Phone.com mobile app to access PBX features and dial out from their Phone.com numbers using mobile devices. The mobile app is compatible with Android, iOS and BlackBerry devices.


Additionally, Phone.com features dial-by-name directory, HIPAA compliance, E911 dialing and bulk number porting. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.



Call Transfer

Softphone

Video Chat

Employee Directory

IVR/Voice Recognition

Call Recording

Call Logging

Call Center Management

VoIP

Call Routing

Call Queues

Recording

Contact Management

VoIP Connection

HD Audio/Video

Call Scheduling

Voicemail Transcription

Virtual Call Center

Caller ID

Call Screening

Electronic Hand Raising

Our $9.99/month base plan includes 100 minutes, all 40+ features, toll-free or local phone number and 24x7 U.S. Support.  No extra charges for toll-free minutes.

Two options for additional minutes:
1.  Pay-Per-Minute above 100 minutes as low as 2.5¢
2.  Unlimited Extensions as low as $19.99/month

Google Workspace vs Phone.com

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