Phone.com vs Workplace from Meta

RATING:

3.7

(67)

Phone.com has 67 reviews and a rating of 3.69 / 5 stars vs Workplace from Meta which has 1339 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (67)
4.4 (1339)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
March 6, 2024
June 10, 2024
Pros/Cons
  • Pros

  • Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
  • Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.
  • Cons

  • They also raise the price of it without informing you. I had to go through 4 people to cancel my account.
  • Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.
Read all user reviews
  • Pros

  • Workplace has familiar interface like regular facebook. It's newsfeed is probably one of the best feature of this application.
  • I like how it super inexpensive to post a job on there workplace and if I have any problems there customers service is always there to help me.
  • Cons

  • So cluttered and this maybe due to poor design by the implementation at my job. Notification setting are terrible about spamming.
  • It is difficult to sort out from what is legit and what is just spam or offers that are not even worth your time. That cam be really annoying.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos