Box

RATING:

4.39

(5159)

About Box

Clinical research data, loan applications, blueprints, and videos: It’s all content. And it’s your organization’s most valuable asset, no matter your industry. Box gives you a a single, secure platform for managing the entire content lifecycle. We’re talking everything from file creation to sharing, co-editing to signature, classification to retention. Every step of the way, the Box Content Cloud is there to help.  Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read those reports and find out how Box customers achieve a 332% ROI, visit box.com/resources. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Box Pricing

Starter: $5 per user/month Business: $15 per user/month Business Plus: $25 per user/month Enterprise: Contact Box for detailed pricing information. Box Personal is always free for one user. Offers a 2 week free trial.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Available

In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.
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Box Reviews

Overall Rating

4.39

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Box

1 - 5 of 3,695 Reviews

Anne

5,001 - 10,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2021

Easy to use document storage

User Profile

Giridhar

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Box provided immense capability to store, retrive and maintain critical content.

Box was a great source of storage and collaboration. The tool is quite secured and easy to use. It was reliable at all times and served a great function for uploading critical information like timesheets, paystubs, statement of purposes etc. A pleasure overall.

PROS

The box provided a great authentication mechanism to store document on cloud. The team content was successfully uploaded to box and was made accessible to all team members. Any of the team member could successfully retrieve the document, manipulate it and upload it back when done. The permission of various folders within the box could be varied based on team needs.

CONS

Availability of internet is a core dependency to access any of the document, save the changes on cloud and upload the same. Part updates done and losing connection could induce misleading other members.

Andrea

Electrical/Electronic Manufacturing, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Review on Box

Overall, Box has been a fantastic experience for my organization. The in-place lifecycle management and flexible retention schedules make it easy to manage and access information, making it a game-changer for content management. Despite some room for improvement, it's a top pick for organizations looking to streamline their processes and reduce risk.

PROS

The user-friendly interface and easy navigation make Box an ideal solution for managing content. It allows for flexible retention schedules and provides better control over content, which has helped streamline processes and reduce risk.

CONS

Although it's a great tool for amateur users, it may not be as intuitive as some users would like and may have limited functionality for advanced users.

Reasons for switching to Box

When compared to other content management solutions, Box stands out for its in-place lifecycle management and flexible retention schedules. These features set it apart from the competition and make it easier for organizations to control and access their information.

Emre

Information Technology and Services, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Fairly good

PROS

User friendly design and easy to use functionalities

CONS

Authentication and authorization process should be enhanced

User Profile

Priyansh

Verified reviewer

Animation, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

A reliable and secure data storage solution for us

I have been using Box for my data storage needs for the past year and have been extremely impressed with the platform. Overall, I am extremely happy with my decision to use Box for my data storage needs. It has exceeded my expectations in every way and has greatly streamlined my workflow.

PROS

Not only is it user-friendly and intuitive, but it also offers top-notch security measures to protect my important files. The interface is straightforward and easy to navigate, making it simple to upload, organize, and share files. They offer a range of tools that make it easy to work with my team and clients, such as the ability to leave comments and track changes. They uses robus encryption and multiple layers of protection to ensure that my data is secure. Supports a wide range of file types, including documents, images, audio, and video, making it a versatile solution for all my data storage needs. The mobile app makes it easy to access my files on the go, which has been especially helpful during the pandemic when I've been working remotely.

CONS

However, there are a few cons to consider. One is that the pricing can be a bit steep for smaller businesses on a tight budget. Another is that the platform can be a bit slow at times, especially when uploading large files. Finally, there have been occasional issues with syncing, which can be frustrating when trying to access important files on the go.

Reasons for switching to Box

Better feature and integrations in Box. Also well known.

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