Box vs Google Drive

Box has 4022 reviews and a rating of 4.33 / 5 stars vs Google Drive which has 24123 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.33 / 5 (4022)
4.76 / 5 (24123)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 16, 2022
January 11, 2022
Pros/Cons
  • Pros

  • Great to securely store and share files, ease of use, customer service is excellent, very niche features, Value for money.
  • A great place to keep all your files, good for collaboration between multiple employees, recommend using the box sync app to quickly move files around with ease.
  • Cons

  • Box can crash randomly and can be a bit confusing to use for first time users.
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
  • Pros

  • I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.
  • The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.
  • Cons

  • Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.
  • It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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