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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.76 / 5 (21,903)


4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5


4.5 / 5

Last Review Written

January 25, 2021


  • Pros

  • The storage space is fantastic and the playback quality is flawless

  • I love this software and will use it for forever! It truly is easy for anyone to use and is very convenient.

  • Cons

  • It can be difficult to find what files are taking up your storage quota. The web UI is pretty but has been much slower in my daily use. It's improving but still laggy from time to time

  • I love it, nothing to add here. The app could be a little better organized


Pricing Range

How it's priced

Google Drive users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

Contract Term

Google Drive requires no contract for cloud-based deployment.

Upfront Costs

No upfront fees.

Recurring Costs

Fees apply for additional storage.

Product Demo & Screenshots

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Additional Info

Ideal Customer Size




Operating Systems





Phone Support

24/7, toll-free support included in subscription fee.

Online Case Submission

Online case submission included in subscription fee.

Online Support Options

Help website, online community, and customer forum included in subscription fee.


“Getting started” online catalogue and online training courses included in subscription fee.