All SecureDocs Data Room Reviews
1-25 of 152 Reviews
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Yannai
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2019
Great VDR Service
We used the SecureDocs for purposes of legal due diligence in equity financing transaction with multiple investors (each of which had different types of access rights to the material). Will definitely recommend it to others and will definitely use it again.
PROSEasy to use UI, very intuitive. Has two factor authentication for recipient which was a must for us and did not appear in many other services. Did not get any complaints from the VDR users which is very important too. Very easy to upload (drag and drop), quick upload. Had the entire VDR setup within hours. Great option to set rules as to who can access what information and you can easily restrict the ability to download. Uses watermark on downloaded materials.
CONSA bit pricey but still well worth it. Recommend a tutorial on how to define access rights to users.
Sandro
Verified reviewer
Renewables & Environment
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Best VDR!
Able to share securely deal documentation with banks and investors and discriminate view/download rights between different groups through the great UI
PROSExcellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages.
CONSNothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner.
Iain
Mining & Metals, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2018
Prospect Data Room
Our company is part of a Group with stakeholders scattered globally. Many individual users were experiencing difficulties using a competitor product due to restrictions on data size. Also I personally found the competitor product difficult to use.
PROSEase of use, unlimited users and data; Ability to create one corporate site quickly and easily.
CONSInability to link data room to desk top directory (unlike one of the competitors)
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Setup & implementation in 1 hour, has all required functionalities of a data room
Ease of use, very fast (cloud based), security, 100% uptime. Bulk download functionality. High adaptability of roles and users.
CONSMaybe some bells & whistles not available which you encounter in more expensive software. Eg. Automated Word/Excel to PDF import functionality.
Timothy
Verified reviewer
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Lifesaver
The usability of the software makes SecureDocs a win. The platform is easy to navigate, and little expertise is needed to get up in and running. For us it was same day, with files being transitioned over by close of business day.
CONSWe have not really found any faults in the system.
Kevin
Verified reviewer
Biotechnology, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
SecureDocs Great for Sensitive Documents
Our company uses SecureDocs for sensitive documentation that cannot be uploaded to simple cloud services. We have never had an issue and will continue to trust the service.
PROSSecureDocs provides the security necessary for our sensitive documents that other cloud services simply cannot offer.
CONSI do not believe there is a desktop app, but I imagine this would put our security at risk.
Jeff
Verified reviewer
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Software that meets our needs both from functionality and pricing!
Use for many different project and have been able to quickly get users (internal and external) onto the system so that we can share documents. Replaced a much higher priced product with the same/better functionality.
PROSQuick to setup, great/fast customer support, easy to maintain and support, excellent price point, users were quick to understand the system and began using quickly. Expanded beyond the original purpose rather quickly once everyone realized how good the system was.
CONSlimited reporting capabilities, need to take time to think about how to manage access (not a lot of flexibility).
Marcus
Electrical/Electronic Manufacturing, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Great solution
Service and easy of use, great permission authorization and structure
CONSExpensive for a startup, not sure about alternatives though
Dustin
Verified reviewer
Mental Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
SecureDocs is great
Very easy to use from both the admin and user sides. Transparent and affordable pricing.
CONSIt's not as customizable as comparable systems but it's absolutely great out of the box.
Ajay
Verified reviewer
Mining & Metals, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Securedocs- Vakue for Money Deal Room
Instant setup and ease of use make secure docs most efficient VDR
CONSI did not see any much constraint . More filters and report will enhance its features
Jesse
Investment Banking, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Awesome customer service & very easy to use.
Reduces the amount of time I need to spend messing around in data rooms. It is very easy and efficient.
PROSThe software is extremely easy to use. I really like the interface and way you can upload // review files. The best part is the audit log to keep track of data room activity.
CONSI don't have much bad to say about the software. There could be optimization in mass permission changes. For example, to turn on and off email notifications, you have to go manually 1 by 1. Other than that, no complaints.
Stuart
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
We utilise SecureDocs as a portal for issuing documentation our field force.
It allows us to trace a document form issue to receipt with a specific DTG and recipient IP address, this is vital for us, as we produce an auditable trail from this data.
CONSWith respect to recipients receiving the data we do not get a timeframe of how long they spent reading a new upload. this would allow us to gauge acceptance & adherence to policy changes.
Ankit
Research, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
It was great using this friendly software and was really helpful. It met our objective.
Log and audit trail is the best thing
PROSLog and audit trail is the best thing in the software along with role creation. As an example, you get the watermark of the user whose id is used while taking the print which helps in data privacy.
CONSThere could be optimization in mass permission changes. You can't view mail attachments through the software. This does not let you to restrict access to 'view only'.
Vendor Response
Thank you for your kind review of SecureDocs Virtual Data Room. We're happy to hear that you had a positive experience, and hope that you'll consider us again the next time the need arises. We take customer feed back very seriously, and make sure to read each review for inspiration when adding new features, and when searching for areas of improvement to our product and service. I noticed that you mentioned you wanted to be able to restrict access to 'view only', and we're pleased to let you know that our system does allow for 'view only' permissions. We'd be happy to walk you through setting up that feature in order to improve your experience with our solution. Thanks again for sharing your thoughts!
Replied July 2018
Bradley
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
This software was perfect for my company. Extremely easy to use and track documents.
We use this data room both for sharing critical documentation for due diligence for potential partnerships, as well as a drop box for sharing large documents with collaborators. It is very easy to manage the site, to control the access and rights for each individual or group, and also to keep a log of what functions were performed, and what documents were reviewed (down to the page number). The customization security features are excellent with 2-factor authorization, the need to accept a confidentiality (editable) statement, water marking of each page, and a blur out to prevent screen capture. Customer service is also very good with a smaller, personal feel to it. I would highly recommend this product.
CONSYou can't view PowerPoints through the software. This does not let you to restrict access to 'view only' and therefore can not share confidential documents in PPT form.
Victor
Renewables & Environment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
SecureDocs Features for developers in infrastructure projects is highly important
Raising $750 million in Private Equity Capital
PROSEase of Use; nice mobility across data room
CONSVisuals of files are NOT GOOD, especially Spreadsheets; should try to invest in higher quality graphics for display of information.
Reason for choosing SecureDocs Data Room
Great references and great price
Jane
Paper & Forest Products, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
CNG
Customer service was readily available for sales service and questions. Always fast and professional response.
PROSUser friendly, secure. High visibility as administrator, control over access and visibility on all activity
CONSNo ability to have room go to 'dormant' status for deals that are put on hold
Reason for choosing SecureDocs Data Room
Superior features, user friendly, excellent and readily accessible customer service
Robert
Marketing and Advertising, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
What you need and not more.
Very fast to set up, simple to run (self-explanatory) and inexpensive--all while having all of the features you really need for a deal dataroom.
PROSSimple, not bloated, focused on core necessary functionality which allows it to have the best pricing available by far.
CONSWould prefer some better reporting templates, but that is really a small concern and worth the trade-off for price and lack of feature-bloating.
Stefanie
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Sawridge review
Great experience.
PROSUser friendly and great product options
CONSNothing the product is perfect for what we need it for.
Juan Francisco
Accounting, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2018
Excellent
Really easier to use, and helpful for our clients and the velocity for droop the files and who we can see in realy time the information.
PROSReally is easier to use, and helpful for our clients and the velocity for droop the files and who we can see in realy time the information.
CONSi would like a system that has the possibility to incorporate an file to coments or issue between the files in the web, I mean the possibility to the final client insert coment in the same web page about and specific items.
Vendor Response
Thank you for sharing your experience using our solution. We're glad to hear it was a positive one! We take customer feedback seriously and appreciate you taking the time to make suggestions for improvement.
Replied July 2018
Tony
Investment Banking, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Great Product and Service and Great Price
Secure Docs is the best data room I have ever used. We are a sell-side M&A firm so our clients, the business sellers, use it and the business buyers and their due diligence teams use it. It is easy to use, their customer service is quick and responsive [though we almost never need to contact them] and it is easy to understand and use. I recommend it highly if you need a high quality, well priced secure data room!
suzanne
Hospital & Health Care
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Best Virtual Data Room I Have Used
After practicing health care transactional law for over 20 years, I can honestly say that SecureDocs is the best virtual data room I have used. It is user friendly for both complex transactions as well as corporate document storage and organization.
PROSease of use; intuitiveness
CONSI wish my business partners used the SecureDocs software instead of competitors like Drop Box.
Kim
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Well priced, easy to use, great security
I have used SecureDocs at multiple companies. The product is intuitive and easy to use. It offers all of the security functionality you could need. You can get up and running in minutes. It is easy to administer and share with others. Great value.
Matthew
Information Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to Use
Very easy to use. We were able to setup unique folders for each party.
CONSCreating an archive copy at the end of the process required support
Raksha
Biotechnology, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Securedocs Data Room Good Value for a Quality Product
Bulk upload and classification of documents is intuitive
CONSWould like to be able to change the date of upload when needed.
rasila
Mining & Metals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
very good product
very nice and easy to use.very good product
PROSuser friendly.easy to use and value for money
CONSall good.very nice.easy to use.no flows