--- title: "PromoTix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PromoTix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PromoTix is a good fit for you!" source_url: "https://www.softwareadvice.com/virtual-event/promotix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [PromoTix](https://www.softwareadvice.com/event-marketing/promotix-profile/) / PromoTix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-marketing/promotix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-marketing/promotix-profile/alternatives/) # PromoTix User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 96 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 75 reviews (78%) - 4 stars: 18 reviews (19%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Its built-in promotion tools, flexible ticket types, and mobile-friendly experience help increase ticket sales and simplify event operations. - The platform is easy to use, streamlines event management, and provides helpful promotional tools that make selling tickets more efficient. - Their services like organizing events and marketing services are very smooth and they also gives customer support under 24 hours to solve any queries. ### Most mentioned cons - I did not like that I could not send a mass email to people who purchase tickets for an event like how Eventbrite does. - The only thing that I would list as a con is that setting up a payment option can be a little buggy. - PromoTix unfortunately doesn’t offer a team feature. ## PromoTix customer reviews Showing reviews 1-25 of 96 (page 1). ### Ticketing Platform - Overall rating: 5/5 - Reviewer: Shivani G. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PromoTix is a easy to use ticketing platform #### Cons PromoTix can improve the quality of their support team --- ### Hidden Gem - Overall rating: 4/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From launching a new Security Industries Chamber network to national virtual networking events, business conventions, and more, having a consistent ticketing system makes a huge difference in our customer experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With almost every webinar platform basing their costs on the tickets sold through their systems, having our own ticketing system saves us tons of cash in dealing with webinar platforms and their extra, hidden add-on cost programs. It also provides us with a consistent ticketing system that encourages our own affiliate model with their hordes of volunteers and a mobile app to drive traffic through. #### Cons When we bought it we thought we'd be able to make free apps with each event, something that would help us with our promotions via CPI marketing campaigns. When that didn't work out because only the first one was included in our package, it kinda through our plans for the year in a bit of a tizzy. The first app is great, and very, much appreciated, but it's quite different from having an app for each event. #### Reasons for choosing PromoTix The LTD offer really made the most sense, and the [SENSITIVE CONTENT] being very approachable and hands on in getting things done was really valuable to me. #### Reasons for switching to PromoTix Unified customer experience. Improved ticketing terms. --- ### Review: PromoTix - Overall rating: 3/5 - Reviewer: Kristina S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy onboarding process and it took less than 15 mins to make our first event on the platform public. #### Cons User experience/interface is dated compared to their competitors. --- ### Promotix will help you setting up a great event! - Overall rating: 4/5 - Reviewer: Lisette v. - Verified reviewer: Yes - Industry: Military - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very helpfull, lot's of support on internet or via Zoom. I think for large events it's a good way to sell tickets. Various options to keep track of ticket sales and to retreive (guest/visitor) lists. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The online help was always available. Lot of different possibilities to built a website and sell your tickets. On your website you can only upload horizontal pictures and rather small pictures. #### Cons You get a lot of mails with tips for better sales (which I understand), but we organize a small private event, so for me it's just filling my inbox. I had to fill in an URL about my event in Stripe and I didn't have one, I adapted my LinkedIn. It would be great if you could choose the website you make on Promotix for this. Some visitors think you have to give too much personal information when buying the tickets. #### Reasons for choosing PromoTix Price and all the possibilities available. --- ### Promotix: Productive occasion the board with showcasing instruments, needs better reports. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered PromoTix is an occasion tagging stage for face to face and virtual occasions. Organizations can make and send off marked occasion versatile applications across Apple and Google application stores. Organizations can send off a minister program to advance occasions and sell tickets. Occasion coordinators can make challenge enlistment pages and utilize the Spotify joining to book music acts to upgrade ticket deals. PromoTix assists organizations with safely giving tagged live streams to adapt virtual participation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PromoTix has worked on the tagging system for my events.The configuration makes it simple for participants to buy tickets, and I had the option to implant on my webiste. The extensive announcing highlights have given me best experiences, permitting me to pursue information driven choices for future occasion on deals and timing #### Cons Portable Application Component. We sent off our versatile application involving the PromoTix dashboard without a designer for our setting. We've had north of 3,000 downloads. We used to do message SMS promoting which was costly each time a show was declared yet presently we do application notices which are way less expensive and turn out better for ticket deals it appears. --- ### Promotix Review - Overall rating: 5/5 - Reviewer: Lanecia A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered So far so good its doing what it needs to do #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The layout it's very comprehensive and user friendly #### Cons That I couldn't do my add on with the actual ticket without it closing the ticket --- ### Michigan Eagles Tix - Overall rating: 5/5 - Reviewer: Danielle B. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Experience was great. Easy step by step instructions and set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to sign up and get your event published and going #### Cons There was nothing I didn’t like about PromoTix #### Vendor response Thanks so much Danielle! Happy to have you on the platform. Replied March 2025 --- ### A Solid Ticketing and Event Marketing Platform! - Overall rating: 4/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The mobile app allows for smooth on-site check-ins and ticket scanning. It’s quick, reliable, and keeps the process hassle-free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I particularly liked the integrated marketing tools that make it easy to create and manage promotional campaigns. The ability to track performance and engagement through built-in analytics has been a game-changer for optimizing outreach strategies. #### Cons One drawback I noticed is that the user interface can feel a bit cluttered, especially when navigating multiple features at once. It takes some time to get familiar with the layout, and a more streamlined design would make the platform even more intuitive. --- ### PromoTix For Events - Overall rating: 4/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, PromoTix was super easy to use to set up an event and creating the event was super quick to do. I would recommend this to other people who are looking to sell tickets for an event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros PromoTix was super easy to use and familiarize myself with, setting up an event was seamless and easy. #### Cons The only thing that I would list as a con is that setting up a payment option can be a little buggy. --- ### All-in-One Event Management Platform - Overall rating: 5/5 - Reviewer: Drew D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PromoTix has been an excellent solution for managing events effectively. It simplifies ticketing, promotion, and attendee engagement, making it an indispensable tool for event organizers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comprehensive event management features, from ticketing to promotion. User-friendly interface with straightforward navigation. Effective tools for boosting event attendance through marketing integrations. #### Cons Limited customization options for certain features. Some advanced tools could benefit from more detailed documentation. --- ### So Easy! - Overall rating: 5/5 - Reviewer: John P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about this software was how easy it was to set up. The set up process was very quick and was prompted through the whole process. #### Cons I have yet to encounter any negative experiences with this software. #### Reasons for choosing PromoTix $$$ and the lack of direct promotion of competitors. --- ### Best Event Management Tool - Overall rating: 5/5 - Reviewer: Manika T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Promotix is a best event management tool which helps everyone to organize and promote their events. My experience with Promotix is great because they do not charge any extra fees.. It is cost effective and saves your time. they also help to do the marketing also. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Promotix is a best event management tool and the best thing about Promotix is that there is no extra fees you need to pay or you will not lose money on ticketing. Promoters will also helps you to earn commissions. It is very easy to setup the virtual or hybrid events. #### Cons Its little bit tricky and takes time to learn. Slow support. --- ### My experience in thePromoTix - Overall rating: 5/5 - Reviewer: Bianca D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My experience was spectacular, great app #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete company, in the palm of your hand and with the lowest rates on the market. #### Cons I don't see anything against it so far, in fact it is an incredible idea because in addition to being cheaper, all the organization of the event until the end is done by the application. --- ### Promotix10 - Overall rating: 5/5 - Reviewer: Valerie W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Able to enter all required data quickly & easily with prompts #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to enter all data quickly & easily with prompts #### Cons All was good as there were no issues & easy to use --- ### Cost Effective event management solution - Overall rating: 5/5 - Reviewer: Vanitha K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used monthly for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall promotix presents a cost effective solution #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The services fees is less when compared with other products #### Cons As much as i have used it did not find any cons with it --- ### Everyone needs to use this product! - Overall rating: 5/5 - Reviewer: Christina L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am overall happy with the experience. The customer contact team goes above and beyond to help me and I have little to no wait time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration was very easy when we transferred our ticket outlet. The team was extremely supportive and able to iron out any kinks we encountered quickly. #### Cons We assisted in the rollout of this product, so there were items that we didn't have at first. The PromoTix team took note and adjusted to fit the needs of the customer as they developed. #### Reasons for switching to PromoTix The ticketing fees and overall ease of the outlet. #### Vendor response Thanks so much for the great review Christina. We appreciate your business and feedback! Replied July 2022 --- ### Amazing Service!!!!! - Overall rating: 5/5 - Reviewer: Garrison H. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Easy to sell easy to make money easy to become rich in a way #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to sell don’t have to file again and beginner-friendly #### Cons Nothing because this is better than Ticketmaster or anything --- ### Super easy to use - Overall rating: 5/5 - Reviewer: Josette S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is on point. Ready to help #### Cons It took too many calls before finally reach someone --- ### Good service - Overall rating: 5/5 - Reviewer: Yasemin A. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The qr system to be able to give people the tickets and ensure people don’t re sell #### Cons There isn’t anything I wasn’t happy with on the app --- ### Really great low cost platform - Overall rating: 4/5 - Reviewer: Bellza M. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Promotix is unbelievably cheaper than alternative platforms such as Eventbrite which took 40% of our last event! #### Cons The layout of the page where events are created was initially quite confusing but not too bad. --- ### Great Overall Ticketing Platform - Overall rating: 4/5 - Reviewer: Chloe R. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Straight forward and easy to navigate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate and loved the ticket dancing mascott. #### Cons There could be some improvements to the landing page (to purchase tickets) graphics. --- ### Ticketing for Events - Overall rating: 5/5 - Reviewer: Arissa L. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really liked how the user interface was very easy to use #### Cons I am unable to diselect the inclusion of phone number when buyung tickets --- ### Early stages using PromoTix - So far, very user friendly & cost efficient - Overall rating: 5/5 - Reviewer: Holly S. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros No upfront fees and moderate processing fees comparative to competing processes #### Cons Slightly labor intensive setting up and cold use a little more interim support --- ### Alluvion and Promotix - Overall rating: 5/5 - Reviewer: Matthew M. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered It's been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ease of use on the customers end. Most all of our ticket buyers commented on how smooth it was. #### Cons The fees. Gross vs net sales have to be accounted for on our end, and our ticket buyers also absorb their own fees. --- ### Perfect For Small Business - Overall rating: 5/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Fantastic. So east and just what I needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I cannot believe how cheap PromoTix is for small businesses like mine. Other big ticketing sites take such huge fees that when you are just starting out they are eating like 10% of your profits #### Cons The only thing I would like more of is more intergration with other sites ## More reviews [Next reviews](https://www.softwareadvice.com/event-marketing/promotix-profile/reviews/?page=2) --- PromoTix Reviews, Pros and Cons - 2026 Software Advice