--- title: "PromoTix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PromoTix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PromoTix is a good fit for you!" source_url: "https://www.softwareadvice.com/virtual-event/promotix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Event Marketing Software](https://www.softwareadvice.com/event-marketing/) / [PromoTix](https://www.softwareadvice.com/event-marketing/promotix-profile/) / PromoTix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-marketing/promotix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-marketing/promotix-profile/alternatives/) # PromoTix User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 95 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 74 reviews (78%) - 4 stars: 18 reviews (19%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Its built-in promotion tools, flexible ticket types, and mobile-friendly experience help increase ticket sales and simplify event operations. - The platform is easy to use, streamlines event management, and provides helpful promotional tools that make selling tickets more efficient. - Their services like organizing events and marketing services are very smooth and they also gives customer support under 24 hours to solve any queries. ### Most mentioned cons - I did not like that I could not send a mass email to people who purchase tickets for an event like how Eventbrite does. - The only thing that I would list as a con is that setting up a payment option can be a little buggy. - PromoTix unfortunately doesn’t offer a team feature. ## PromoTix customer reviews Showing reviews 1-25 of 95 (page 1). ### Ticketing Platform - Overall rating: 5/5 - Reviewer: Shivani G. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PromoTix is a easy to use ticketing platform #### Cons PromoTix can improve the quality of their support team --- ### PromoTix - get it and get liberated from EventBrite - Overall rating: 5/5 - Reviewer: Stephen S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Top notch web site, easy to create events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy and much less expensive than Eventbrite. #### Cons nothing at all. Everything is working well. #### Reasons for switching to PromoTix cost-effective and easier to use the platform --- ### Review: PromoTix - Overall rating: 3/5 - Reviewer: Kristina S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy onboarding process and it took less than 15 mins to make our first event on the platform public. #### Cons User experience/interface is dated compared to their competitors. --- ### Promotix will help you setting up a great event! - Overall rating: 4/5 - Reviewer: Lisette v. - Verified reviewer: Yes - Industry: Military - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very helpfull, lot's of support on internet or via Zoom. I think for large events it's a good way to sell tickets. Various options to keep track of ticket sales and to retreive (guest/visitor) lists. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The online help was always available. Lot of different possibilities to built a website and sell your tickets. On your website you can only upload horizontal pictures and rather small pictures. #### Cons You get a lot of mails with tips for better sales (which I understand), but we organize a small private event, so for me it's just filling my inbox. I had to fill in an URL about my event in Stripe and I didn't have one, I adapted my LinkedIn. It would be great if you could choose the website you make on Promotix for this. Some visitors think you have to give too much personal information when buying the tickets. #### Reasons for choosing PromoTix Price and all the possibilities available. --- ### Promotix Review - Overall rating: 5/5 - Reviewer: Lanecia A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered So far so good its doing what it needs to do #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The layout it's very comprehensive and user friendly #### Cons That I couldn't do my add on with the actual ticket without it closing the ticket --- ### Michigan Eagles Tix - Overall rating: 5/5 - Reviewer: Danielle B. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Experience was great. Easy step by step instructions and set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to sign up and get your event published and going #### Cons There was nothing I didn’t like about PromoTix #### Vendor response Thanks so much Danielle! Happy to have you on the platform. Replied March 2025 --- ### A Solid Ticketing and Event Marketing Platform! - Overall rating: 4/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The mobile app allows for smooth on-site check-ins and ticket scanning. It’s quick, reliable, and keeps the process hassle-free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I particularly liked the integrated marketing tools that make it easy to create and manage promotional campaigns. The ability to track performance and engagement through built-in analytics has been a game-changer for optimizing outreach strategies. #### Cons One drawback I noticed is that the user interface can feel a bit cluttered, especially when navigating multiple features at once. It takes some time to get familiar with the layout, and a more streamlined design would make the platform even more intuitive. --- ### All-in-One Event Management Platform - Overall rating: 5/5 - Reviewer: Drew D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PromoTix has been an excellent solution for managing events effectively. It simplifies ticketing, promotion, and attendee engagement, making it an indispensable tool for event organizers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comprehensive event management features, from ticketing to promotion. User-friendly interface with straightforward navigation. Effective tools for boosting event attendance through marketing integrations. #### Cons Limited customization options for certain features. Some advanced tools could benefit from more detailed documentation. --- ### Best for organizing events - Overall rating: 5/5 - Reviewer: Hamza K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their services like organizing events and marketing services are very smooth and they also gives customer support under 24 hours to solve any queries. #### Cons Nothing much but I think a bit more costly --- ### PromoTix Review - Overall rating: 4/5 - Reviewer: Larry B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PromoTix was an effective choice for me for event organizing as an individual with fairly small scale event needs. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros PromoTix made event organization more accessible as a newbie and help simplify the process. #### Cons PromoTix unfortunately doesn’t offer a team feature. This wasn’t an issue for me as I was the sole event organizer, but I could anticipate this deficit creating issues. --- ### PromoTix For Events - Overall rating: 4/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, PromoTix was super easy to use to set up an event and creating the event was super quick to do. I would recommend this to other people who are looking to sell tickets for an event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros PromoTix was super easy to use and familiarize myself with, setting up an event was seamless and easy. #### Cons The only thing that I would list as a con is that setting up a payment option can be a little buggy. --- ### kisha's PromoTix - Overall rating: 5/5 - Reviewer: lakisha W. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user-friendly interface. Easy to use and navigate, and of course, the cost of using it. I like that there are 'bolt on' features such as the marketing tools #### Cons Overall I am very pleased with my experience --- ### Promotix10 - Overall rating: 5/5 - Reviewer: Valerie W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Able to enter all required data quickly & easily with prompts #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to enter all data quickly & easily with prompts #### Cons All was good as there were no issues & easy to use --- ### Easy way to get Tickets - Overall rating: 5/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a great experience. I really do not have an complaints. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use on the app as well as show tickets for an event. #### Cons There is really not one things that I did not like. --- ### Everyone needs to use this product! - Overall rating: 5/5 - Reviewer: Christina L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am overall happy with the experience. The customer contact team goes above and beyond to help me and I have little to no wait time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration was very easy when we transferred our ticket outlet. The team was extremely supportive and able to iron out any kinks we encountered quickly. #### Cons We assisted in the rollout of this product, so there were items that we didn't have at first. The PromoTix team took note and adjusted to fit the needs of the customer as they developed. #### Reasons for switching to PromoTix The ticketing fees and overall ease of the outlet. #### Vendor response Thanks so much for the great review Christina. We appreciate your business and feedback! Replied July 2022 --- ### Promotix equals easy - Overall rating: 5/5 - Reviewer: Jeanne M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Overall positive. Prompt return of emails with questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is a key component when using this site #### Cons Hit a few walls trying to set this up but got great customer service --- ### A great out of the box solution with rapid deployment - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I was able to research the product, sign up and get my first event onsale within 15 minutes, all on a mobile device. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to understand, quick to setup with many powerful features as standard. Setting up price points, inventory and guest lists were a breeze.Nice integration with StripeSimple to integrate with an existing website #### Cons You could argue that the interface design is a little old fashioned. It would be nice to have more customisation options so you can tweak the design. --- ### Fantastic site! - Overall rating: 5/5 - Reviewer: Sian m. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Simple, quick, easy and fun! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PromoTix is easy to use, lovely to look at and straight to the point.I was able to set up my event easily and share the event and people are able to get their tickets easy.I really like the fact I can check people into the even manually or by scanning their tickets. Fantastic. #### Cons There are a few of us in charge of this event, and we have to use one login between us. Multiple log in for one event would be useful, but otherwise I have no problems at all. --- ### awesome tool - Overall rating: 5/5 - Reviewer: Emily G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered I am loving and so happy to find this tool. so helpful for our needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to use and customizable for our needs #### Cons nothing that I do not like except that the mobile app should be able to edit event details as well #### Reasons for choosing PromoTix brite --- ### Ticket Gods! - Overall rating: 5/5 - Reviewer: Caitlyn R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to maneuver and easy to use. We needed a good place to start our ticketing for our new burlesque troupe. #### Cons Nothing! I really enjoy the ticketing system and how it operate. --- ### Prmotix review - Overall rating: 5/5 - Reviewer: Ciara O. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered This worked well for our first ever that we used tickets for. I had a good experience overall. Can’t wait to see this company soar. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like how easy it made planning for our event #### Cons I’d like to see increase with customer support and visibility on social media #### Reasons for choosing PromoTix Price , website ease , and organizer app --- ### Great Value, could benefit from some improvements - Overall rating: 4/5 - Reviewer: Andre A. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Cost, relatively easy to use and setup, lots of options #### Cons Could have better customization options for event's page --- ### Great Ticketing Company - Overall rating: 5/5 - Reviewer: John P. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Great functionality, customer service, and ease on the backend of the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease and functionality of the process. A great incentive program to be offered as well for the consumer. #### Cons The only gripe is not being able to alert fans of a date change and they have to be emailed rather than a portal blast out. --- ### Look no further - Overall rating: 5/5 - Reviewer: Courtney C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I’ve had the best experience & everyone I’ve referred it to loves it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of being in the entertainment business. This product takes away the accounting & reporting for you events. #### Cons This product is faithful and it’s flawless. #### Reasons for choosing PromoTix This enhanced my company --- ### Promotix is Great - Overall rating: 4/5 - Reviewer: Bronwyn T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ease of use, helpful staff. quick refund if problem #### Cons some tickets are NOT displayed properly, or not find out until last minute about hidden ticket ## More reviews [Next reviews](https://www.softwareadvice.com/event-marketing/promotix-profile/reviews/?page=2) --- PromoTix Reviews, Pros and Cons - 2026 Software Advice